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Hilton Reading

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Hilton Reading
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1,672 Reviews from our TripAdvisor Community

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Showing 1,626: English reviews
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London, United Kingdom
Reviewed yesterday NEW

My family stayed here last weekend for a couple of nights to celebrate my brother in law's birthday. We were very well looked after from checkin to checkout particularly at dinner where Raja's customer service was exemplary. The restaurant staff were very welcoming and provided our children with games to occupy themselves.The breakfast staff were also excellent and attentive. Cody...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DD49
ANabih, General Manager at Hilton Reading, responded to this review

Dear DD49, Thank you for taking time and for sharing your valuable and positive feedback via Trip Advisor followed by your recent stay with us. As guest satisfaction is our aim, your comments certainly go along way in motivating and encouraging the team to remain consistent in providing exceptional services. thank you for mentioning Raja and his team from the...

Southampton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 10 January 2017 via mobile

Upon pulling up there is plenty of parking outside reception, so it's easy to unload. The luggage trolleys were very handy. The parking is underground is free for residents and plenty of it. We had booked 3 rooms for 6 of us. Upon arrival we asked if they could all be near each other, with a bit of shuffling this...

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Helpful?
Thank maryY7949FT
About Hotel's Favourite Review
ANabih, General Manager at Hilton Reading, responded to this review

Dear Ms maryY7949FT, Thank you for taking time and for your effort in posting your positive and descriptive feedback on Trip Advisor followed by your recent stay with us. It is a pleasure and rewarding receiving such positive feedback as your comments certainly go a long way in motivating and encouraging the team to remain consistent providing exceptional services. I...

London
Reviewed yesterday NEW

Surprise break for husband and kids . Raja and Alex gave exceptional customer service to my family . Very professional and friendly staff. It's my 5 th year coming to this hotel and I'm never disappointed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q1321TWcatherines
London, UK
Reviewed yesterday NEW

Just like dozens of other recently constructed hotels - bland and anonymous. Fine for corporate use, but wouldn't stay if I was choosing a nice place for the weekend. The good bits - modern and clean. Breakfast fine with plenty of fresh fruit. Rooms ok, if a little hot and uber-bland. Meeting rooms fine - good facilities and coffee came...

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Helpful?
Thank callmedave
Reading, United Kingdom
Reviewed 5 days ago NEW

Overall we had a pleasant overnight stay the food was a little pricey and we had to eat in the bar area but we didn't book a table so can't really complain. I would stay there again so that's testament to the service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank markmS8266JP
ANabih, General Manager at Hilton Reading, responded to this review

Dear Mr markmS8266JP, Thank you for taking time to post your positive and valuable feedback on Trip Advisor followed by your recent stay with us. Guest satisfaction is paramount to us. It is motivating and encouraging to receive comments enabling us to deliver exceptional services synonymous to our brand. Please be assured, we do benchmark our prices regularly to remain...

Staffordshire, UK
Reviewed 5 days ago NEW

A very warm welcome by reception staff defined the tone of my one night stay here - accommodating, super helpful, friendly and kind. The hotel is modern, spacious, warm but airy. Rooms too are modern, clean and very well equipped. Considering it was a reluctant but necessary Sunday night away - it was made enjoyable and was extremely comfortable. I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Becca_J_C
ANabih, General Manager at Hilton Reading, responded to this review

Dear Ms Becca_J_C, Thank you for taking time to post your most positive and valuable feedback on Trip Advisor followed by your recent stay with us. I am glad to learn we were able to come up to your expectations. It is motivating and encouraging for the entire team. Thank you for specially mentioning the Front Office team. I am...

London, United Kingdom
Reviewed 5 days ago NEW

Would definetly stay there again and recommend to others. The room was very clean and comfortable, food was really nice. The pool is heated and large, and the steam room and dry sauna are a good size.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sozi2023
ANabih, General Manager at Hilton Reading, responded to this review

Dear sozi2023, Thank you for taking time and for your effort in sharing your over all positive experience via Trip Advisor followed by your recent spa break stay with us. It is a pleasure to know you enjoyed the Spa treatments and also the services and facilities. We strive to ensure our guests have a comfortable and enjoyable stay. Thank...

Portsmouth, United Kingdom
Reviewed 5 days ago NEWvia mobile

I stay at Hilton's a little but to be honest recently have tried not to. There are some amazing ones out there with great customer service. Hilton Reading has proven itself on this occasion to be the opposite and terrible I certainly will never stay here again. So I called on the Sunday to boom rather than use the app...

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Helpful?
Thank PaulDRSouthampton
ANabih, General Manager at Hilton Reading, responded to this review

Dear PaulDRSouthampton, Thank you for taking time to post your feedback on Trip Advisor followed by your recent stay with us. I appreciate your detailed feedback and apologise for the shortfalls. The Duty Manager was available to assist you with your query as you have mentioned . We take great pride in our guest service and have been commented on...

UK
Reviewed 1 week ago via mobile

Checked in by Lidia again. Always pleasant. Asked for. Room away from the main carriageway and was provided one. This was second floor based. Recognised with a drinks voucher as a loyal HH member. Used the gym and steam room on this visit. Didn't have a £1 coin and was loaned one. With the Lounge fairly busy for the ill...

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Helpful?
Thank Nadeem786
ANabih, General Manager at Hilton Reading, responded to this review

Dear Mr Nadeem786, Thank you for taking time and for your efforts in posting your valuable feedback on Trip Advisor followed by your stay. Thank you for appreciating the team specially Lidia from our Front office team.. Your comments go a long way in motivating and encouraging them to remain consistent in providing exceptional services. I am glad you enjoyed...

Hamburg, Germany
Reviewed 1 week ago via mobile

The problem with Hilton hotels is that they are not Marriott. The variance among them is vast. One week you can stay in a really nice Hilton and the next one can be rubbish - still called Hilton though. The one in Reading is actually quite nice and they have a good gym. The bar is ok and the food...

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Helpful?
Thank CookieMK
ANabih, General Manager at Hilton Reading, responded to this review

Dear CookieMK, Thank you for taking time to post your valuable feedback on Trip Advisor followed by your recent stay. Guest feedback is very valuable to us and comments positive or for our development are always welcome. We try to ensure our guest have a comfortable and enjoyable stay with us. Delivery of exceptional services are synonymous with our brand....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 

Additional Information about Hilton Reading

Address: Lundy House Drake Way, Reading RG2 0GQ, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: RM365 - RM1,101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Hilton Reading Hotel Reading
Hilton Reading Berkshire
Hotel Style:
#1 Luxury Hotel in Reading
#1 Green Hotel in Reading
#3 Business Hotel in Reading
#4 Family Hotel in Reading
#4 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Reading staff and other travellers.
15 questions
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9 months ago
over a year ago
Telford, United Kingdom
8 months ago
bedford

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Questions? Get answers from Hilton Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have difficulty sleeping, avoid the third floor.”
 of 5 bubbles 192Rickard, 13 Feb 2017 | Read review
“Upper level room for the view”
 of 5 bubbles tiffanymarin2017, 6 Feb 2017 | Read review
“Highly Recommended”
 of 5 bubbles Kingsleynjoku, 30 Jan 2017 | Read review
“Quite Riins”
 of 5 bubbles Ahmed_Yasser_1984, 28 Jan 2017 | Read review
“Haven't had a bad room!”
 of 5 bubbles angier931, 30 Dec 2016 | Read review
5 of 5