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Holiday Inn Reading - South M4, Jct.11

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Holiday Inn Reading - South M4, Jct.11
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774 Reviews from our TripAdvisor Community

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Showing 750: English reviews
Giffnock, United Kingdom
Reviewed 2 days ago NEW

This hotel is a hotel I stay out on a fortnightly basis, it is a very high standard hotel which has a very good management only once I had to complain about something and the highest I had a ticket in within the hotel was the receptionist had them apple settled and dealt with within minutes no other hotel I...

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Helpful?
Thank Welshscottish
London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Loved it ! When for a work event ! It was lovely however staff at the beginning was confused told them if I could pay on arrival they said yes and then told me I had to pay before leaving even though they had took the money! But oh well had a pool and a small gym and jacuzzi but...

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Helpful?
Thank Tempzy_x
Stockton-on-Tees, United Kingdom
Reviewed 1 week ago

I stay here for work on a regular basis. Despite the bar's recent refurbishment the hotel is tired and of poor quality. Hallways are tired and tatty and the standard of the rooms are poor. When I stayed this week, the room I had was so poorly maintained that the bathroom door did not even have a hook in the...

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Helpful?
Thank Bagel2014
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was very sorry to read your comments, and would very much like to discuss these matters with you further. I would be grateful of you could contact me on 0118 987 0461 at your convenience. Thank you again, and I look forward to hearing from you. Kind Regards, Paul Pichamuthu Operations Manager

Leeds, United Kingdom
Reviewed 1 week ago via mobile

Another town, another Holiday Inn. Nothing memorable, just a decent place. Near the M4, decent sized car park and helpful staff. Beware, some of the rooms are a decent walk from reception / restaurant.

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Helpful?
Thank GurryP
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay, and for highlighting our helpful staff! I do hope that we will be able to welcome you back soon. Kind Regards, Paul Pichamuthu Operations Manager

Boston, United Kingdom
Reviewed 2 weeks ago via mobile

The room was spacious, functional, clean and as expected. Staff are really friendly and helpful, food is good, easy check in and charging to room or cash. Well located for centre, university, stadium etc.

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Helpful?
Thank Charlies_Mum6
Didcot, United Kingdom
Reviewed 2 weeks ago via mobile

Everything from the minute we checked in to the minute we checked out was fantastic. The rooms were clean, spacious and well equipped. Any extra requests such as extra bedding, tea etc was promptly dealt with. The meal provided was exemplary. The soup was delicious and the variety of main meals and sweets available meant there was something for everyone....

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Helpful?
Thank SarahBones
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review. I was very pleased to hear your positive feedback regarding the staff and service you encountered on New Year’s Eve, and to hear how much you enjoyed your stay. Customer feedback forms a vital part of our business, and positive feedback is imperative to inform our staff that they are continuing...

Reviewed 3 weeks ago via mobile

Me and my boyfriend stayed here for one night for New Years Eve. All of the staff were friendly and welcoming, bare in mind you need to have a £50 card deposit but it is refunded at the end. The rooms were basic but spacious, the beds were super comfy and everything was clean. The only bad thing was that...

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Helpful?
Thank kirstyaox
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay, and for highlighting our friendly staff! I do hope that we will be able to welcome you back soon. Kind Regards, Paul Pichamuthu Operations Manager

bournemouth UK
Reviewed 3 weeks ago

Spent 4 nights here , reception staff very polite and helpful, room was up to normal holiday inn standards of comfort. BAR ,slightly overpriced, restaurant again overpriced for what was on offer,but breakfasts were great buffett style.

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Thank wedge012
united kingdom
Reviewed 3 weeks ago via mobile

Checked in on 22nd December for 3 nights to coincide with a visit to Legoland's Christmas Bricktacular. Checked in no problem by a very friendly receptionist who gave us all the relevant information. There are no lifts in the hotel so if you are on the 1st floor be aware, staff did offer to help with luggage but we were...

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1Thank bridetobenovember
Avon, CT
Reviewed 4 weeks ago

Newly refurbished lobby/bar/restaurant area deceives on into thinking the rooms might follow. However, this is not the case. This is a stick built hotel with thin walls, creaking floors and no central lift to get to the second floor with bags. Hotel rooms are old and tired, cheaply furnished. Bathrooms are recently refurbed. While rooms are a bit dull, they...

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Helpful?
Thank biztrav123
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your experiences with us. I was pleased to hear your positive feedback regarding the staff and service that you encountered. I would also like to thank you for your comments regarding areas that you feel could be improved. Customer feedback forms a vital part of our business...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Reading - South M4, Jct.11 provides the perfect base for your stay in Reading, whether you are visiting the Reading Festival, taking your children to Legoland, or visiting the nearby Business Parks. Click here to book you Legoland Break including Accommodation, Breakfast & 2 day passes to the Park for up to 2 adults & 2 children. The Hotel is situated just half a mile from M4 Junction 11 and 2 miles from the centre of Reading. We have 202 fully air-conditioned bedrooms with High-speed Internet access, iron & boards, complimentary car parking and children stay and eat for free*. We are located only minutes away from Readings major business parks, Reading International Business Park, Green Park and Thames Valley Park. We are walking distance from the Madejski Stadium home to football team Reading FC and the London Irish Rugby Club. Nearby facilities include Legoland, Windsor Castle, Thorpe Park, Ascot & Newbury Race Courses and the Oracle Shopping Centre. Holiday Inn Reading South provides extensive leisure facilities in our Spirit Health Club with indoor pool, gym, sauna, solarium. * = Terms & Conditions Apply ... more   less 

Additional Information about Holiday Inn Reading - South M4, Jct.11

Address: Basingstoke Road, Reading RG2 0SL, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: RM276 - RM805 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Reading - South M4, Jct.11 3*
Number of rooms: 202
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Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Reading Holiday Inn
Holiday Inn Reading - South M4, Jct.11 Berkshire
Hotel Style:
#7 Family Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reading - South M4, Jct.11 staff and other travellers.
4 questions
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Swansea, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Reading - South M4, Jct.11 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel?”
 of 5 bubbles Bagel2014, 14 Jan 2017 | Read review
“Get there early if there is a home game on and shower before you leave home”
 of 5 bubbles V3853UVmarkb, 18 Dec 2016 | Read review
“Ask for a room not far away from the entrance.”
 of 5 bubbles JayantM, 10 Dec 2016 | Read review
“Buy your drinks from Lidl”
  • Tea and Coffee
  • Door wont shut
  • Door
  • Heating up full
  • Door not clean
  • Room
  • Could do with a re grout
  • Broken hinge
 of 5 bubbles Currymonster21, 24 Nov 2016 | Read review
“Noise from rooms above so get one on top floor”
 of 5 bubbles Havana_Blast, 26 Oct 2016 | Read review
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