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Holiday Inn Reading - South M4, Jct.11

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Holiday Inn Reading - South M4, Jct.11
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811 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Start your review of Holiday Inn Reading - South M4, Jct.11
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Reviewed yesterday NEWvia mobile

So, the reception area is lovely, light & up to date. As soon as you move away from that there is a horrible old fashioned rooms and hallways in desperate need for some TLC. The rubber bath mat provided in my room was yellow (meant to be white) and the bath had hairs in it. When I went to the...

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Helpful?
Thank loulouiq
London, United Kingdom
Reviewed 2 days ago NEW

I visited the Holiday in Reading junction 11 for the first time along with my family for the weekend. It’s in quite a good location fairly near the stadium & central reading. The reception bar & restaurant area looks nice. So on entrance the hotel looks nice but it seems that’s the only area that received an update as the...

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Thank Angiep0ps
Columbus, Ohio
Reviewed 6 days ago NEWvia mobile

When you first walk in to the property, it looks nicely updated. However I think the only thing that has been updated is the front entry unfortunately. The halls and rooms are very old and outdated. Black mold was throughout the bathroom and housekeeping only gives you one small bar of soap meant to be used for both the bath...

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Thank Rachel N
Worcester
Reviewed 1 week ago NEWvia mobile

I stay in ihg hotels virtually every week and am a Spire Elite member of their rewards club. I had the misfortune to stay here recently for business. Without a doubt this is the worst holiday Inn I have ever visited. The beds wee so uncomfortable with the springs being felt through the sheets that it was nigh on impossible...

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1Thank psjadams
Essex
Reviewed 1 week ago

Easy to get to from the M4, good size car park with bus stops outside to take the hassle out of parking in Reading town centre. Easy check in, two key cards issued and both worked fine. (apparently if kept near to fancy mobile phones they fail) Very friendly and helpful staff. Clean and well maintained throughout, All clearly laid...

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Thank EssexGrumpy34
Exeter, United Kingdom
Reviewed 1 week ago

We were really disappointed with our recent stay. The hotel is tired looking and lacks the things in the bedroom that other holiday inn hotels have (biscuits, hot chocolate, slippers, bottled water etc). We particularly chose this hotel over others because it had a swimming pool and we wanted to swim on Friday evening and Saturday morning - however the...

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Thank Andrew M
Derby, United Kingdom
Reviewed 2 weeks ago via mobile

We arrived here as part of a coach trip and key cards had been prepared ready for us all named and sorted. Great. Unfortunately about 1/4 of the keys failed to open the door. Once sorted we were fine until we arrived back at the hotel from a day out. Same problem as before but not necessarily the same rooms....

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Thank CanAlto
Reviewed 2 weeks ago via mobile

Ran out of hash browns and black pudding. Eggs not refreshed. Bacon empty for 15 minutes. No hot water for tea out of flask. Not what you'd expect from a holiday Inn albeit a dated one. Staff not overly bothered too

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Thank dynamo67
HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I was most disappointed to read your comments, and I would like to offer my sincere apologies, this is certainly not the level of service with which we are usually associated. I can assure you that this matter will be fully investigated to ensure that...

Shrewsbury, England, United Kingdom
Reviewed 2 weeks ago

I've been staying out this hotel for a few years now, when I wrote my first review back in 2015 the service wasn't great. But over the last year I've seen a noticeable change, the food has improved and the service in the restaruant is to a standard you would expect, no more ignoring you few ages and forgetting your...

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Thank Mike H
Reviewed 2 weeks ago via mobile

Have stayed here before and it's kinda ok, but starting to look a little worn. The title is in relation to walking to the rooms. It's over two floors, but seems quite spread out. This time had to walk along 4 long corridors to get to the room. We did and found that the key card wasn't working, so had...

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Helpful?
Thank Lisa A
HIReadingSouth, General Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. I would like to thank you for highlighting areas that you felt could be improved, and I can assure you that your comments have been taken on board. Should you be staying with us again in the future, please do not hesitate to contact our reservations team...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Reading - South M4, Jct.11 provides the perfect base for your stay in Reading, whether you are visiting the Reading Festival, taking your children to Legoland, or visiting the nearby Business Parks. Click here to book you Legoland Break including Accommodation, Breakfast & 2 day passes to the Park for up to 2 adults & 2 children. The Hotel is situated just half a mile from M4 Junction 11 and 2 miles from the centre of Reading. We have 202 fully air-conditioned bedrooms with High-speed Internet access, iron & boards, complimentary car parking and children stay and eat for free*. We are located only minutes away from Readings major business parks, Reading International Business Park, Green Park and Thames Valley Park. We are walking distance from the Madejski Stadium home to football team Reading FC and the London Irish Rugby Club. Nearby facilities include Legoland, Windsor Castle, Thorpe Park, Ascot & Newbury Race Courses and the Oracle Shopping Centre. Holiday Inn Reading South provides extensive leisure facilities in our Spirit Health Club with indoor pool, gym, sauna, solarium. * = Terms & Conditions Apply ... more   less 

Additional Information about Holiday Inn Reading - South M4, Jct.11

Address: Basingstoke Road, Reading RG2 0SL, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: RM295 - RM898 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Reading - South M4, Jct.11 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Reading Holiday Inn
Holiday Inn Reading - South M4, Jct.11 Berkshire
Hotel Style:
#7 Family Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reading - South M4, Jct.11 staff and other travellers.
4 questions
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Swansea, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Reading - South M4, Jct.11 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a different hotel”
StevieD1974, 6 Mar 2017 | Read review
“All the rooms are much the same.”
, 22 Jan 2017 | Read review
“Pick another hotel?”
Bagel2014, 14 Jan 2017 | Read review
“Get there early if there is a home game on and shower before you leave home”
V3853UVmarkb, 18 Dec 2016 | Read review
“Ask for a room not far away from the entrance.”
JayantM, 10 Dec 2016 | Read review
5 of 5