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On December 7th arranged to meet a guest for a Business Meeting (which I've done at this Holiday Inn/Premises for the last decade). Even though I logged my registration number at reception (they have an Ipad there to do it) I was horrified to be...More
1 Thank shanedeacon
Response from HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11Responded 5 weeks ago
Thank you for your comments regarding your visit to the Holiday Inn Reading South.
The car park is managed by parking eye and is chargeable for anyone not using the hotel, however should you be using the facilities, such as our food and...More
We booked two nights online but each one done separately I rang hotel to ask them to make sure we were in same room both nights. The reception and dining areas were cold relying on old fashione fan heater.
The breakfast was ok but not...More
1 Thank Squits
Response from HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11Responded 9 February 2018
Thank you for your review.
I was very sorry to read your experiences, and would like to offer my sincere apologies. I can assure you that these matters will be investigated with the team.
If you would like to discuss anything with us...More
Have stayed here a couple of times previously as it is convenient for work and to see our daughter and her family who live relatively locally.
After this experience though NEVER AGAIN!
The hotel itself is fine, not brilliant (as quite old fashioned) and no...More
1 Thank Angie R
Response from HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11Responded 6 February 2018
Thank you for your review.
I am pleased to confirm that we are undergoing a full bedroom refurbishment programme, to be completed in Spring 2018.
The car park is managed by Parking Eye and is chargeable for non-residents, and visitors not using the...More
Stayed one week on business - chose this hotel as it was the most convenient location for a training course as Reading International Business Park.
The hotel is undergoing refurbishment, and I although I stayed in one of the yet-to-be refurbished rooms, it was very...More
1 Thank Chris M
Response from HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11Responded 5 February 2018
Thank you for taking the time to write a review on your experiences with us.
I was pleased to hear that you had a comfortable stay with us overall.
I can assure you that your feedback regarding the shower, dessert orders and temperature...More
This review is probably tainted by my lack of assertiveness, to be honest!
I was visiting my daughter and staying locally before working the next day. I paid £64 via a website for the room only.
The room itself was compact but perfect for quiet...More
2 Thank Mhairi T
Response from HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11Responded 23 January 2018
Thank you for taking the time to review your recent stay with us.
I was most disappointed to learn of the problems you encountered during your stay. Please accept my sincere apologies for any inconvenience these may have caused. Please be assured that...More