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Holiday Inn Reading - South M4, Jct.11

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Holiday Inn Reading - South M4, Jct.11
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773 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Reading - South M4, Jct.11
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Showing 749: English reviews
Norwich, United Kingdom
Reviewed 4 weeks ago

Weekend stay for work Typical holiday inn only difference is they don't turn the hot water on until 6 pm Complained at 5 and was told it would be sorted it was hot after 6 Next night got back at 4 pm no hot water complained and told it would be sorted it was after 6 Realised that the boiler...

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Helpful?
Thank Mark B
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your recent stay. I was sorry to learn that there was an issue with hotel water during your stay, and I would like to offer my sincere apologies for any inconvenience caused. Unfortunately, there was an issue with one of our Boilers, and this has since been...

Pune, India
Reviewed 11 December 2016

I picked up this hotel as it was near M4 junction. It worked out very well for me to commute. Parking was free. I arrived very early in the morning, but they kindly allowed me to check in without extra charges. The rooms was big & properly furnished. Breakfast was good. However overall the hotel is old & needs renovating...

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Thank Jayant M
Reviewed 10 December 2016 via mobile

This clean hotel a bit out of town is clean. If you are lucky Andy will be your breakfast cook. If you are not the eggs will be substandard. Other than that a fair choice for breakfast. There is a small gym and swimming pool not too cold. The sauna is ok. My room was a good size at the...

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Thank Tony C
Reviewed 7 December 2016 via mobile

We sometimes meet here as it's conveniently located from the M4. Each time I'm struck by how disorganised the bar staff are: both by how long it takes to get served, and how some basic drinks requests appear a lot for them to handle.

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Helpful?
Thank Pete J
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent experience with us. I was most disappointed to read your comments, and I would like to offer my sincere apologies for any inconvenience caused. Should you wish to discuss these matters with you further, please do not hesitate to contact me at the hotel. Kind Regards, Paul Pichamuthu...

A TripAdvisor Member
Level Contributor
23 reviews
10 hotel reviews
10 helpful votes
Reviewed 6 December 2016 via mobile

I stayed in this hotel last night. The bar and restaurant have been refurbished and are nice. However they give a false impression as soon as you leave the communal area it's down hill. Corridors are shabby, everything in the room is dated! The heating is a blow vent that stinks and doesn't heat the room. The beds are hard...

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Helpful?
Thank A TripAdvisor Member
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us. I was most disappointed to read your comments regarding your experiences, and I would like to offer my sincere apologies for any inconvenience these may have caused. I would very much like to discuss these matters with you further, and would be grateful if you...

Coventry, United Kingdom
Reviewed 3 December 2016

We stayed here while Christmas shopping in Reading. The hotel is exactly what you'd expect from a large hotel chain. Upon arrival we were checked in quickly by a friendly receptionist. Our room was clean and comfortable. During our stay we used the pool and sauna facilities, we could have used the gym but didn't. Breakfast in the morning was...

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Helpful?
Thank Dan P
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay, and for highlighting our wonderful staff! I do hope that we will be able to welcome you back soon. Kind Regards, Paul Pichamuthu Operations Manager

West Yorkshire, United Kingdom
Reviewed 1 December 2016

For a one night stay it was clean and comfortable the beds comfortable food average bar understaffed but OK for our purpose.staff were polite and friendly. The pool looked good but no time to visit my room overlooked the car park. But no problem for o he night

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Helpful?
Thank patsweetpea
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for your review. I was pleased to hear your positive feedback regarding your room and our friendly staff. I would also like to offer my sincere apologies that you may have experienced a delay in the bar, and I can assure you that this will be investigated. Thank you again, and we look forward to welcoming...

Ross-on-Wye
Reviewed 27 November 2016 via mobile

I have just had the misfortune of spending nearly 5 weeks here on business. The conference rooms, restaurant and bar area have been updated to a good standard however, that's where it ends. The rooms stink, they are very dated and my first room had soft black mould in the bathroom. The cleaners do what they can (it appears) but...

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Helpful?
Thank Raych2
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your experiences with us. I was pleased to hear your positive feedback regarding the staff and service that you encountered. I would also like to thank you for your comments regarding areas that you feel could be improved. You have my personal assurance that your comments have...

Cwmbran, United Kingdom
Reviewed 24 November 2016

I stayed here for a few nights on business, over 2 weeks in November. The hotel was booked for me. On my first night there were no parking spaces around the front but there is a large car park at the rear. However, there is a door at the rear of the hotel but only if you have a card....

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Helpful?
Thank Currymonster21
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you for taking the time to write a review on your recent experiences with us, and for highlighting areas that you feel could be improved. I can assure you that these matters will be investigated, but should you wish to discuss any matter further, please do not hesitate to contact me on 0118 9870461. Thank you again,...

Hastings, United Kingdom
Reviewed 20 November 2016

This place must be the IHG Jewel in the Crown! I can honestly say there if nothing I can say bad or fault this amazing hotel on. Check in was easy, fast and smoothly done. The staff were smart, friendly and very professional. The room was a good size, looked comfortable and was extremely clean. Especially the bathroom. The pool...

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Helpful?
Thank Dean F
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review

Dear Guest, Thank you so much for your review. I was very pleased to hear your positive feedback regarding the staff and service you have encountered at our hotel. Customer feedback forms a vital part of our business, and positive feedback is imperative to inform our staff that they are continuing to do a wonderful job. We look forward to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Reading - South M4, Jct.11 provides the perfect base for your stay in Reading, whether you are visiting the Reading Festival, taking your children to Legoland, or visiting the nearby Business Parks. Click here to book you Legoland Break including Accommodation, Breakfast & 2 day passes to the Park for up to 2 adults & 2 children. The Hotel is situated just half a mile from M4 Junction 11 and 2 miles from the centre of Reading. We have 202 fully air-conditioned bedrooms with High-speed Internet access, iron & boards, complimentary car parking and children stay and eat for free*. We are located only minutes away from Readings major business parks, Reading International Business Park, Green Park and Thames Valley Park. We are walking distance from the Madejski Stadium home to football team Reading FC and the London Irish Rugby Club. Nearby facilities include Legoland, Windsor Castle, Thorpe Park, Ascot & Newbury Race Courses and the Oracle Shopping Centre. Holiday Inn Reading South provides extensive leisure facilities in our Spirit Health Club with indoor pool, gym, sauna, solarium. * = Terms & Conditions Apply ... more   less 

Additional Information about Holiday Inn Reading - South M4, Jct.11

Address: Basingstoke Road, Reading RG2 0SL, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: RM281 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Reading - South M4, Jct.11 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Reading Holiday Inn
Holiday Inn Reading - South M4, Jct.11 Berkshire
Hotel Style:
#7 Family Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reading - South M4, Jct.11 staff and other travellers.
4 questions
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Swansea, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Reading - South M4, Jct.11 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel?”
 of 5 bubbles Bagel2014, 14 Jan 2017 | Read review
“Get there early if there is a home game on and shower before you leave home”
 of 5 bubbles V3853UVmarkb, 18 Dec 2016 | Read review
“Ask for a room not far away from the entrance.”
 of 5 bubbles JayantM, 10 Dec 2016 | Read review
“Buy your drinks from Lidl”
  • Tea and Coffee
  • Door wont shut
  • Door
  • Heating up full
  • Door not clean
  • Room
  • Could do with a re grout
  • Broken hinge
 of 5 bubbles Currymonster21, 24 Nov 2016 | Read review
“Noise from rooms above so get one on top floor”
 of 5 bubbles Havana_Blast, 26 Oct 2016 | Read review
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