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Ibis Reading Centre

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#11 of 32 Hotels in Reading
GreenLeadersBronze level
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1 room 2 adults 0 children
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Ibis Reading Centre
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899 Reviews from our TripAdvisor Community

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Showing 810: English reviews
Newcastle, Australia
Reviewed 2 days ago NEW

If you want a clean room then that's about all this has to offer. There is no fridge or safe or carpet on the floor and the laminate flooring was very noisy to walk on. The first time we showered in the cubicle the water didn't go down the waste and flooded the bathroom floor. We phoned reception and told...

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Helpful?
Thank Colmich
Reviewed 3 days ago NEWvia mobile

Several of us stayed for work - half of us had broken heating/air con systems that wouldn't allow us to heat the rooms so it was freezing. Then my shower in the morning wouldn't stay at one temperature - so I couldn't even warm up in the shower.

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Helpful?
Thank stephjm88
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, We appreciate you letting us know how your stay was. We regard all received reviews with the utmost importance as we are constantly looking for ways to improve our services. Your feedback is very important to us as we are always trying to improve our service based on those feedback. Thank you once again for sharing your comments...

Reviewed 3 days ago NEWvia mobile

First time staying in an Ibis and overall I feel very disappointed with the room. We chose this hotel for a brief overnighter before travelling from Heathrow. Its location, close to Reading train station & our coach connection to the airport, was good. The lobby was clean and inviting, check-in was quick, and we used the 20 minute free web...

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Helpful?
Thank Sarah P
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, We appreciate you letting us know how your stay was. We regard all received reviews with the utmost importance as we are constantly looking for ways to improve our services. Your feedback is very important to us as we are always trying to improve our service based on those feedbacks. Thank you once again for sharing your comments...

Oxford, United Kingdom
Reviewed 4 days ago NEW

The room is exeptionaly clean with all the nessecities and a comfy bed for a good nights sleep. Bathroom is small but the shower is large enough to fit two people. Staff are friendly and willing to go the extra mile, Great stay

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Helpful?
Thank Kat M
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, We appreciate you letting us know how your stay was. We regard all received reviews with the utmost importance as we are constantly looking for ways to improve our services. Your feedback is very important to us as we are always trying to improve our service based on those feedbacks. Thank you once again for sharing your comments...

Reading, United Kingdom
Reviewed 6 days ago NEW

The current manager is all about cost saving and not customer satisfaction. Anne D, the previous manager ran the hotel much better. Now, there are very limited options for breakfast, no vegetarian, not even mushrooms or tomatoes. Also the apple juice an orange juice are now in decanters which is less hygienic. Only upside is the staff are friendly.

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Helpful?
Thank M4J1K
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest Many thanks for the review on trip advisor. I must say I am highly disappointed to see your feedback about how I am running the hotel. I am always working towards achieving high guest satisfaction and result on our feedback portal reflecting the same. Changing Breakfast selection was never my decision. It came from the head office and...

Lincolnshire, United Kingdom
Reviewed 1 week ago

Reception booked us in quickly. The reception and bar area were very nice, modern and felt very welcoming! Loved the new style room, extremely comfortable and relaxing. I had telephoned the hotel ahead of time to ask about the fee for car parking as I felt that the web site is not very informative! £12 at NCP for 24 hour...

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Helpful?
Thank ART12a
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Many thanks for mentioning about the new rooms, and finding it extremely comfortable and relaxing. I will look on the website to mention about the car park charges; Will retrain the staff about the car park information. I am glad...

West Sussex
Reviewed 1 week ago

We stayed here for 2 nights to visit family so luckily we only needed it as a place to crash. The rooms are small but perfectly formed (weird/quirky bathrooms!) and are pretty clean. When we went for breakfast they had run out of pretty much everything and were awaiting more to be cooked. Luckily I don't eat a cooked breakfast...

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Helpful?
1Thank AVSWestSussex
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Many thanks for mentioning about the issue with the Breakfast service. I can ensure you we will sort this out straight away to make sure our guest feel welcome and enjoy our breakfast. I am glad to hear that overall...

Swindon, England, United Kingdom
Reviewed 1 week ago

Stayed here on 30/12/16 for one night while is Reading for a shopping break. Parked in the local NCP (£12.00 reduction on the 24 hour cost from Ibis) and easily found the hotel. It is situated close to the railway station, shops and bars so perfect location. Also, as we booked in advance the price fantastic. Check in was quick...

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Helpful?
Thank Nic104
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Many thanks for mentioning about Polite staff, Car park and the location. I am glad to hear that you enjoy your stay with us. I’m so pleased with your feedback, and we hope to see you again in the very...

London, United Kingdom
Reviewed 1 week ago

Let's start with the pros: - good location, near to the train station and city centre - modern rooms (little con: carpeted floor) - WIFI works fine Cons: - the heater/air condition did not heat properly (it was really cold in the room) but was very loud (can easily be compared to a truck motor). - just one (!) towel...

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Helpful?
Thank marlenewimmer89
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. Please accept my sincere apology about the inconvenience you had due to heating. I can ensure you that we are taking corrective measures to make sure in future there is no issue with heating system. I am glad to hear...

Reviewed 2 weeks ago via mobile

A good base to enjoy Reading night life from. Clean and functional. If you keep your expectations there, you'll be fine! At this price you shouldn't expect fine wines, exceptional food, fawning Reception staff or spacious accommodation!

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Helpful?
Thank Matthew J
ibisReading, General Manager at Ibis Reading Centre, responded to this review

Dear Guest, I am very grateful that you could take time to leave us your thoughts and write a review. I am glad to hear that you enjoy your stay with us. I’m so pleased with your feedback, and we hope to see you again in the very near future. Kind regards, Chander Kaushik General Manage

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Reading Centre is 2 min from the train station and the pubs of Friar Street, and 30 min by train from London Paddington. Heathrow airport is accessible in 30 min via the M4 and Gatwick in 70 min by train. 10 min from Madejski Stadium and Green Park, 20 min from Legoland, the hotel has 182 rooms with air cooling. It also features a bar serving snacks 24 hours and wireless Internet access for guests on business stays. Public undercover parking close by at discounted rates for hotel guests. ... more   less 

Additional Information about Ibis Reading Centre

Address: 25 Friar Street | Reading Station, Reading RG1 1DP, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: RM258 - RM646 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Reading Centre 3*
Number of rooms: 182
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Also Known As:
Ibis Reading Centre Hotel Reading
Ibis Reading Centre Berkshire
Hotel Style:
#3 Green Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Reading Centre staff and other travellers.
8 questions
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5 months ago
5 months ago
Royal Tunbridge Wells, United Kingdom

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Questions? Get answers from Ibis Reading Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a quite room away from lifts.”
 of 5 bubbles ART12a, 11 Jan 2017 | Read review
“Most rooms are to the rear, so noise intrusion is minimal. Turning down heating/air con will reduce noise further.”
 of 5 bubbles miketK8765KR, 3 Jan 2017 | Read review
“Ask for the upper floors to ensure a good nights sleep”
 of 5 bubbles 401BillD, 9 Dec 2016 | Read review
“use another hotel”
 of 5 bubbles simonarm, 9 Dec 2016 | Read review
“14th floor great views.”
 of 5 bubbles 810stevef, 2 Dec 2016 | Read review
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