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Copthorne Hotel Sheffield

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Copthorne Hotel Sheffield
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1,178 Reviews from our TripAdvisor Community

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Showing 1,169: English reviews
Doncaster
Reviewed 16 December 2014

Me and my sister-in-law were having a big xmas shopping day at Meadow Hall and had decided we would stay over in a hotel that evening. we booked it a few weeks in advance and that was very easy, a club room for £65 inc breakfast for 2, very good. On arrival to leave our overnight bags the receptionist was...

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Helpful?
2Thank Kkilgour
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Kkilgour, Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate all feedback as it assists us in maintaining our standards of superior service and hospitality. We will be sure to pass on your positive review to all of our team members. However, please accept my apology for the unforrunate lapses in...

chester
Reviewed 16 December 2014

We stopped here with a coach trip to see Chatsworth House, we were pleasantly surprised with the high standard of this hotel. We were efficiently checked in, the room was lovely, clean and very large. The staff were brilliant and very attentive at all times. Nice bar. The only downside was that the food was a bit cold and the...

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Helpful?
Thank agaig_partdeux
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear agaig_partdeux, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. I have noted your comments regarding the temperature of food and coffee and we will address these issues with the restaurant staff. We are about...

Reviewed 15 December 2014 via mobile

I booked face to face with a delightful lady called Alison who gave me all the hotel ins and outs and general knowledge of the area, really good customer service. For those not from Sheffield this hotel isn't dead centre to town but is around £5 in a taxi from the train station and even less to any bar or...

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Thank Getmetothehotel
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Getmetothehotel, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay in our Penthouse Suite. Thank you also for your positive comment regarding Alison's service levels on arrival. I know she will be delighted to read...

Birmingham, United Kingdom
Reviewed 10 December 2014

After some difficult stays in the city previously I took a recommendation from a colleague ... and wasn't disappointed. Staff were friendly and professional, rooms were in excellent condition and the facilities were clean and contemporary (if I knew what "fashionable" really meant I would probably say it was that too). The bed was incredibly comfortable, the shower was fantastic...

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Helpful?
Thank 842rexl
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Rex L, Thank you for your valuable and positive feedback received. We sincerely appreciate your superb compliments and are delighted that you clearly enjoyed your stay with us. To be noted as "the best hotel in Sheffield" is particularly gratifying! Just a point on our breakfast selection - we do indeed offer a wide variety of fresh cut fruit,...

Leicester, United Kingdom
Reviewed 10 December 2014

I booked the penthouse suite for a surprise night for my boyfriend for his 26th birthday. As soon as we walked in we were shocked, the rooms and decor was stunning and the bathroom is gorgeous. Coffee machine in the living area with teas, different types of coffee, hot chocolate, cans of drinks, still and sparkling water and also a...

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Helpful?
1Thank Emilee S
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Emilee S, Thank you for your submission of such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. I have noted your comment regarding the posiible effect of a football match but please be assured that we do make arrangements for additional car parking...

Reviewed 6 December 2014 via mobile

Very nice modern contemporary room as expected, large and spacious. Despite swiping a credit card on checkin they seemed to have a bit of a issue with customer credit which was rather off putting, and a bit of a hassle to charge anything to my room. The staff where pleasant but didn't seem to handle anything with any confidence, possibly...

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Helpful?
1Thank Tim P
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Tim P, Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate your feedback highlighting certain aspects of your stay which were not up to our usual standards. Please accept my apology for any frustrations caused by the issues with charges to your room. As far as I can ascertain, if an...

Whitstable, United Kingdom
Reviewed 4 December 2014 via mobile

Easy parking. Top reception. Best lifts. Beautiful carpeting in hall ways. Secure room. Clean and modern bathroom. Large comfortable bedroom, but a little short on wardrobe space if like us you stayed 4 nights. Beautiful, delicious and spacious bed! Excellent restaurant and bar. Only downside - the bill is not user friendly. I agreed so much for each night including...

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Helpful?
Thank Graham D
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Graham D, Thank you very much for your review of our hotel after your recent stay. We sincerely appreciate all feedback as it assists us in maintaining our standards of superior service and hospitality. We will be sure to pass on your positive review to all of our team members. Please accept our apology for any frustrations with our...

Reviewed 3 December 2014

This was the second time we have stayed here. (Dec. 2/2014) Just as before everything about it was excellent, from the quality of the service, rooms, food, location (we were there for the footy). The fact that we won the footy made it all the more satisfying. Well recommended.

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Helpful?
Thank Stony_Bloke
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Stony_Bloke, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. We look forward to having you stay with us again on your return to Sheffield although hopefully a different football result next time? Kind Regards,...

sheffield
Reviewed 3 December 2014

The hotel is about a 10 minute walk to the city center. There is free on site parking. Check in was friendly and efficient staff showed us to our room. The room was large and spacious with modern deco. Lighting was a little dull. We had an adapted wheel chair friendly room which worked well for us. The hotel is...

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1Thank lesley w
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear Lesley W, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. We trust that you will stay with us again on your return to Sheffield. Kind Regards, Trevor Vels | General Manager

eastbourne
Reviewed 2 December 2014

Booked 3 rooms here for my family. Excellent rooms...very clean and well looked after.all the staff were very attentive too. Breakfast was excellent too...a good choice. My only criticism is that the pillows were too hard for me....need a choice I think. Will definitely stay here again.

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Helpful?
Thank alanaspinall33
TrevorVels, General Manager at Copthorne Hotel Sheffield, responded to this review

Dear alanaspinall33, Thank you for taking the time to submit such a positive response after your recent stay with us. We sincerely appreciate your superb feedback and are delighted that you clearly enjoyed your stay. Thank you also for your constructive comments regarding our pillows. I am delighted to be able to inform you that we have a new consignment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This stylish and modern hotel is situated adjacent to Sheffield United Football Club stadium, close to Sheffield city centre and to some of the area’s top sights and attractions. The hotel has 158 guest rooms, consisting of Standard and Club rooms, and the superb Penthouse Suite.The Copthorne Hotel Sheffield brings modern facilities and welcoming services to the heart of the city and the restaurant at this popular hotel has been awarded an AA Rosette, in recognition of the high quality cuisine that it serves. 18Fifty5 Restaurant specialises in using fresh, local ingredients to produce contemprory dishes with a local flavour.Ideal for leisure and business guests, the hotel offers conference and banqueting facilities for up to 400 guests and also offers complimentary on-site parking. ... more   less 

Additional Information about Copthorne Hotel Sheffield

Address: Bramall Lane Cherry Street, Sheffield S2 4SU, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: RM276 - RM776 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Sheffield 4*
Number of rooms: 158
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Also Known As:
Copthorne Sheffield Hotel Sheffield
Hotel Style:
#2 Business Hotel in Sheffield
#4 Luxury Hotel in Sheffield
#5 Romantic Hotel in Sheffield
#9 Family Hotel in Sheffield
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Sheffield staff and other travellers.
5 questions
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northamptonshire
over a year ago

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Questions? Get answers from Copthorne Hotel Sheffield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nothing with a 5 in it”
 of 5 bubbles 83charlieg, 20 Feb 2017 | Read review
“I was on the third floor, views not that great.”
 of 5 bubbles JoanneS757, 20 Feb 2017 | Read review
“overlooking the stadium”
 of 5 bubbles 953hanym, 16 Feb 2017 | Read review
“Disabled parking is available and a short walk from the reception.”
 of 5 bubbles ruskyr, 25 Jan 2017 | Read review
“Ask for a quieter room if its match day and avoid the bar for a couple of hours afterwards”
 of 5 bubbles mariont76, 22 Jan 2017 | Read review
5 of 5