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DoubleTree by Hilton Hotel Sheffield Park

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Chesterfield Road South, Sheffield S8 8BW England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (305)
Room & Suite (150)
Dining (55)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
Updated 23/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Sheffield Park
Updated 23/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 49 hotels in Sheffield
Location
Cleanliness
Service
Value
The DoubleTree by Hilton Hotel Sheffield Park is a contemporary hotel with top-quality 4-star facilities. Situated on the outskirts of Sheffield, yet with superb travel links, this DoubleTree by Hilton hotel is the perfect base for South Yorkshire, The Peak District and North Derbyshire. This is one of the few hotels in Sheffield able to offer complimentary car parking, fully air-conditioned bedrooms, 11 meeting rooms, Leisure Club and Spa facilities and an onsite Marco Pierre White Steakhouse Bar & Grill making it the best place for your next stay in Sheffield.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Taxi service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount
2078Reviews33Q+A100Room tips
Traveller rating
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Popular mentions
Steve V wrote a review 16 Oct
Uckfield, United Kingdom49 contributions37 helpful votes
I stayed for night at this hotel whilst on business. I was welcomed by a very friendly member of staff and given a warm cookie as an appetiser for my stay. I found all of the staff cheerful and helpful. The room was large and very tidy with a comfortable bed. The food was of a good quality. I will definitely stay here again when next in Sheffield.
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Date of stay: October 2021Trip type: Travelled on business
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LynneReviews wrote a review Jun 2021
Hebden Bridge, United Kingdom22 contributions30 helpful votes
Hotel's Favourite
I read the reviews for this place and was put off by a few. Therefore, I booked another place close to Bakewell which was more expensive and absolutely dreadful. We couldn’t bear to stay another night. Therefore, we came back and booked the DoubleTree anyway due to limited choice as a result of glorious weather right in the middle of a national half term holiday! Although it was a little further away it was still perfectly placed for exploring the Peak District and it was reasonably priced with great customer service - especially the Italian lady on check in and the waitresses at breakfast. The room itself was exactly what you would expect - a few scuffs here and there through general wear and tear but overall extremely clean, comfortable and very pleasant. The one hitch we did encounter (AirCon stopped working) was very quickly resolved and we were assigned a new room even through the hotel was busy and it was all dealt with very well indeed. The breakfast was buffet style with full English cooked and served by chef. The coffee was machine but it was good enough (and I am a fussy old fuss pot when it comes to coffee so that’s saying something). The hotel had a lot more to offer. However, we didn’t have enough time to use the pool/spa/other facilities. I would definitely visit again. Not least because the Peak District is stunning and we also discovered an amazing Italian - Ferdinando’s close by which was just the icing on the cake.
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Date of stay: June 2021
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Niki Sinclaire wrote a review 14 Oct
1 contribution1 helpful vote
I had the misfortune of staying at this hotel for business in September 2021. when I arrived there systems were down so check in took 45 mins, this can't be helped but it didn't end there, sadly this was just the start of a bad experience. I pre-booked a table in their Marco Pierre restaurant, there was a handful of people eating in there and plenty of spaced out tables to eat and still maintain social distancing yet they were turning people away. the tables around me placed there order for food and 40 mins later the same waitress went back to them to take there order, she was told by the couple that they had already ordered. the waitress then went back again to ask what the order was because she didn't put it in and couldn't remember. quite rightly the guests got a bit impatient and were then accused by the waitress of shouting at her....this didn't happen! My meal came out cold and had to go back, the waitress then plunked a dessert menu in front of me and abruptly told me what wasn't available. I ordered the only available and after asking for a dessert spoon I ended up eating my pudding and cream with a fork. there were plenty of complaints coming from the few hotel guests in the restaurant that evening. on returning home I realised when unpacking that I had left a pair of expensive work trousers in my room. I contacted the hotel immediately and after chasing several times I eventually received and email advising that house keeping didn't find anything.......ummm yet I know I definitely left them behind and can even picture the chair I left them on. I get that the hotel guests are responsible for their own belongings but if you can't even trust the hotel to hold onto something you've left behind then that speaks volumes. overall a very disappointing stay and i will never return. Lazy, dishonest and rude staff!
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Date of stay: September 2021
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Trip type: Travelled on business
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Laura wrote a review 10 Oct
Manchester, United Kingdom1 contribution1 helpful vote
I don’t usually write bad reviews but our experience at this hotel was very poor. On arrival a woman in front of us in the queue was complaining. We thought she was probably just exaggerating but after our stay we realised she wasn’t. We were given the key to somebody else’s room and walked in on 3 men. We all saw the funny side and we returned to reception to get a different room. That wouldn’t have even made it into the review if it wasn’t the kind of service that set a precedent for the entire weekend. We decided to go for a meal at the Marco Pierre White restaurant after we checked in at about 8pm (the card in our room said it was open until 9:30pm so we were in good time). Upon entering the dining room we noticed only 2 tables were occupied and the other 20 odd tables were not. The waitress asked us if we had a booking and we explained that we didn’t she then rudely told us we couldn’t get in without a booking. We asked if there was any way they could let us in without a booking considering there were only 2 tables occupied and she decided to get another member of staff who was even ruder to us to tell us that they were rushed off their feet and if we had a problem to take it up with the manager. We left the Marco Pierre White restaurant and chose to have a meal in the lounge instead. The queue for the bar to order food was massive but we weren’t too bothered about this considering it was a Friday night. The rude waitress from before stormed in barking orders at the staff in the bar and slammed a tray down behind the counter, breaking the water tap which then started to cause a flood behind the bar. All service stopped whilst 6 members of staff, yes 6, attempted to stop the water flooding the bar area. Eventually after the water had been switched off we were served. When we asked if we could order food the member of staff that served us responded “you can but god knows what time tonight you’ll get it”. Whilst sat in the bar we could hear all members of staff complaining about how much they hated their jobs and how little they were paid to deal with the issues that they were faced with. Staff morale in the hotel was generally very low and they definitely weren’t quiet about it. I can’t imagine working all times of night in a hotel for basic pay is much fun but the negative atmosphere amongst the staff spreads to the customers and in the end this reflects on the hotel. On the Sunday morning we decided we’d have breakfast. When we turned up in the dining room we once again asked if we had booked. We said that we’d never stayed in a hotel where they expect you to make up your mind on breakfast weeks before you arrive. All hotels I’ve ever stayed in allow you to choose to have breakfast during your stay and charge your room accordingly. They begrudgingly squeezed us in and told us that if someone wanted our table that we had to explain to them they needed to sit elsewhere (surely their job). We ordered one regular breakfast and one veggie breakfast. The breakfast was buffet style and when we got up to get our items we noticed there were no veggie sausages which had been promised to me. My boyfriend asked the woman behind the counter if they had any as we’d paid for them. The woman then responded that no one had told her to put any in. The member of staff that we initially spoke to and ordered the breakfasts from came over and said “oh do you want some veggie sausages putting in” which I think would have been obvious considering I’d ordered them. The woman who was doing the cooking then got annoyed at the fact that she had to make these sausages and went on to tell the other woman how she’d not been told (again showing very low staff morale). This hotel cost almost £300 for 2 people for 2 nights. We’ve stayed in hotels more expensive and far, far, far less expensive and never received such poor service or seen staff quite as miserable anywhere else. We were really expecting a high quality from this hotel but this certainly wasn’t provided. It was nowhere near worth the money. We were treated with contempt throughout our stay and just felt like everything was too much trouble for everyone that we spoke to. I genuinely believe if we’d chosen a hotel elsewhere that was £200 cheaper we’d have been treated better.
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Date of stay: October 2021Trip type: Travelled as a couple
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Barry S wrote a review 10 Oct
Enfield, United Kingdom34 contributions17 helpful votes
Since my last stay at this hotel, they've added an extension with an extra 36 bedrooms (which was constructed by the company that built the original hotel back in the early 1990s). I stayed in one of the original rooms, however, and sadly it was very much in need of some TLC. Upon first entering the room, there was no power because one of the circuit breakers had tripped (each room has its own distribution board) and there were no pillowcases on any of the pillows, which had basically been dumped on the armchair in the room. When I queried this with the member of staff on Reception (who was on her own, which isn't ideal on a Saturday night) it transpired that the hotel had run out of clean pillowcases as their laundry collection hadn't taken place. She did manage to find a sheet that made a serviceable alternative (essential given the pillows are down-filled) though. Despite being a Silver tier Hilton Honors member, and it being a DoubleTree, the only recognition of this was the key card holder. The usual two bottles of water and Welcome Cookie weren't forthcoming, though that's relatively minor in the grand scheme of things. Upon further inspection of the room, one of the bedside lights was completely missing and the lamp for the reading light on the same side of the bed had been "secured" in place with silicone (Spoiler: It didn't work) and I discovered the mini fridge had been unplugged and the door left ajar, resulting in an unpleasant odour. As I'd booked a Reward Night (for a very reasonable 20,000 points), breakfast wasn't included so I added it at check-in at a cost of £10.00, rather than £15.95 if I'd paid on the day. Unfortunately this was after the breakfast report had been generated, so the restaurant staff had to confirm the payment with Reception the following morning. Breakfast was the usual self-service buffet selection, and the first hotel in the Hilton collection that I've stayed at in recent times where this has extended to the hot food items, rather than one of the breakfast staff serving them, though I suspect that's partly due to the layout of the serving area. All that being said, I'll almost certainly stop here again on another visit to Sheffield, as it's conveniently located and you don't have to mess around with codes or tickets for the free on-site parking, so you can come and go as you please.
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Date of stay: October 2021
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PRICE RANGE
US$76 - US$128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
house moat sheffield
LOCATION
United KingdomEnglandYorkshireSouth YorkshireSheffield
NUMBER OF ROOMS
131
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Frequently Asked Questions about DoubleTree by Hilton Hotel Sheffield Park
Which popular attractions are close to DoubleTree by Hilton Hotel Sheffield Park?
Nearby attractions include Graves Health and Sports Centre (0.6 km), St. James Retail Park (0.5 km), and Norton Water Tower (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Sheffield Park?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Sheffield Park?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Sheffield Park?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Sheffield Park?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Sheffield Park?
Conveniently located restaurants include Cupcake Time, Ferdinandos Eatalian, and Cello Coffee House.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Sheffield Park?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel Sheffield Park?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Sheffield Park offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Sheffield Park?
Many travellers enjoy visiting Abbeydale Industrial Hamlet (2.9 km), Sheffield Manor Lodge (6.1 km), and The Old Queen's Head (6.3 km).
Is DoubleTree by Hilton Hotel Sheffield Park accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.