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Best Western Plus Quays Hotel

Victoria Quays 12 Furnival Road, Sheffield S4 7YB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (14)
Room & Suite (1)
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Quays Hotel
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#40 of 49 hotels in Sheffield
The Quays Hotel Sheffield enjoys an ideal quayside location next to Victoria Quays, two minutes’ walk from Sheffield city center. This Sheffield hotel is 15 minutes from the M1 and 10 miles from the Peak District National Park. The hotel’s central location provides easy access to Sheffield’s main attractions like the Meadowhall shopping center and Sheffield Arena. Complimentary WIFI in public areas and 24 hour gym access for hotel guests is also available.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid wifi
Indoor pool
Heated pool
Fitness classes
Coffee shop
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
Languages Spoken
51Reviews25Q+A9Room tips
Traveller rating
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  • 11
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  • 7
  • 11
Time of year
Traveller type
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Popular mentions
mocannon wrote a review 9 Oct
Liverpool, United Kingdom280 contributions125 helpful votes
Nice reception area easy check in Large clean room. large bathroom Nice bar and restaurant area Guy behind the bar is a credit to you very friendly and chatted with us. In fact we decided to stay at the bar in our second night also because we felt very comfortable there. Girls at breakfast were also very nice chatty and helpful. Staff are a credit to you.
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Date of stay: October 2021Trip type: Travelled as a couple
Melanie W wrote a review 3 Oct
Huyton, United Kingdom313 contributions222 helpful votes
Was unfortunate enough to spend one night here for a meeting. I was in room 423, this room is directly opposite the lift, which means you can hear the lift going up and down the lift shaft and the ping in makes every time it arrives at floor 4. Immediately out of the lift there was an unpleasant bin smell. The room is not at all sound proofed, so you can hear everything from the lifts and your neighbours. The room is ‘heated’ by a small radiator, no aircon, and the bathroom has no heating at all. The pillows are very soft and the mattress hard. Bath had someone’s hair in it, so it obviously hadn’t been cleaned very well. Had a set meal here, which was awful too. Didn’t bother with breakfast based on the previous nights food. The buffet lunch wasn’t great either! The bar was closed at 1030, with no staff around. This is definitely one of the worst business hotels I’ve had to stay in.
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Date of stay: October 2021Trip type: Travelled on business
Dawn B wrote a review 3 Oct
4 contributions5 helpful votes
We thought we would book a weekend break in a hotel with a spa. A little RnR. Firstly check in was extremely slow. Finally checked in we headed off to our room to find someone already occupying it. We weren't the only ones to have this. Breakfast was good and spa facilities was good too.all staff helpful apart from the really rude night manager. That just looked like someone off the street with his hood up. Day 2 we got caught in the rain so was desperate to get to room to dry off. But when we tried to use our room card it had been deactivated. So we had to queue behind about 20 people that were checking in. Later that evening we came back to hotel and thought we would have a drink. It was only 10pm. Some other couples wanted a drink too. But there was no staff to be found in the bar, intact there were no staff in the 24 hr reception. The place was deserted. Not really acceptable. Room was fairly clean. But bed was that noisy I darnt turn 9ver.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
Claire wrote a review Sep 2021
1 contribution1 helpful vote
Definitely would not stay again. Stained pillows, no pillow protectors, stained mattress, stained lightshade next to bed, mirror off wall, dirty hand print on bathroom doom, milk stains on cupboards, thick dust, extremely uncomfortable bed, stained towel (Big yellow stain in middle) Waiting around fir food to be cooked for breakfast, run out if glasses for juice and cutlery. Very basic.
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
Aled P wrote a review Sep 2021
Devon, United Kingdom61 contributions22 helpful votes
If you like a hotel where the pillows have stains from the previous occupants, no air-conditioning, a little fan that sounds like a moped and the feel of every spring in the mattress in your back, then this is the hotel for you! It is genuinely unpleasant....
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Book the Holiday Inn across the road!
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1 Helpful vote
US$77 - US$151 (Based on Average Rates for a Standard Room)
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The Quays Hotel
United KingdomEnglandYorkshireSouth YorkshireSheffield
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Frequently Asked Questions about Best Western Plus Quays Hotel
Which popular attractions are close to Best Western Plus Quays Hotel?
Nearby attractions include The National Videogame Museum (0.4 km), Sheffield and Tinsley Canal Trail (0.1 km), and Five Weirs Walk (0.3 km).
What are some of the property amenities at Best Western Plus Quays Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Plus Quays Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Best Western Plus Quays Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Best Western Plus Quays Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Best Western Plus Quays Hotel?
Conveniently located restaurants include 400 D C, South Street Kitchen, and Victoria Junction.
Are there opportunities to exercise at Best Western Plus Quays Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Best Western Plus Quays Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Sheffield.
Are any cleaning services offered at Best Western Plus Quays Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Quays Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Quays Hotel?
Many travellers enjoy visiting Abbeydale Industrial Hamlet (6.3 km), Sheffield Manor Lodge (2.0 km), and The Old Queen's Head (0.6 km).