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Mercure Sheffield St Paul's Hotel

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119 Norfolk Street, Sheffield S1 2JE England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (791)
Room & Suite (205)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 08/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 49 hotels in Sheffield
Location
Cleanliness
Service
Value
This luxury 4 star hotel offers 169 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Rate:Special rate available
3313Reviews54Q+A100Room tips
Traveller rating
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Popular mentions
Basma S wrote a review Yesterday
1 contribution
I stayed overnight as I was getting married the next day in city hall. My fiancé and I paid £40 for late checkout for 2 hours at reception. The following morning whilst being a stressed bride I got a knock and told room service I was checking out late. Then 30 mins later another knock, then an hour later another knock. I was already stressed and i was sick of answering the door repeatedly 4 times!!! On the 4th time the receptionist came up, to whom i explained i had paid for late check out. She asked to see a confirmation which they did not provide so I had to get my bank statements out to prove this!! They should be keeping all the information. On my wedding day i was left defending myself to not be thrown out my room in my gown, although I had paid!! It just put a downer on my day before the event!
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Date of stay: October 2021Trip type: Travelled with friends
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GeorgeB0504 wrote a review Sep 2021
Doncaster, England, United Kingdom52 contributions24 helpful votes
Hotel's Favourite
We only stayed for one night to take in a show at the city Hall. Room was very comfortable and clean, the hotel staff were extremely helpful and friendly with nothing too much trouble. The breakfast was very tasty and plentiful. Would definitely recommend for a city centre stay.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Victoria Camm, General Manager at Mercure Sheffield St Paul's Hotel
Responded 3 weeks ago
Hi GeorgeB0504 Hope you enjoyed your show and thank you for the lovely feedback and would love for you to stay with us again soon.
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Emz S wrote a review Yesterday
1 contribution
Room was OK but one particular staff member was so nasty not just to us guests but we witnessed staff being bullied at work and shouted at I have complained about this staff member 3 times during my stay and nothing was done made my stay uncomfortable I will never stay again shame this staff member was a manager of this hotel to treat people like that and use your status as manger shame on you
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Date of stay: August 2021Trip type: Travelled with friends
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Sandip wrote a review Yesterday
1 contribution
Unfortunately this hotel is terribly run by hotel and reception management where so many errors are made but no responsibility taken housekeepers are forced to work up to 8hrs with no break no food only to take all blame for hotel management error not even customer complaint from mercure will answer fone as they try and deal with complaints by have this free so feel free to book basic and put in any complaint you will be given allsort free that's how this 4 star dump is run
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Date of stay: October 2021Trip type: Travelled on business
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aniedee wrote a review 18 Oct
United Kingdom29 contributions26 helpful votes
Good service at reception and nice welcome and service at breakfast. Plenty of choice at breakfast with freshly cooked eggs. Room very clean and comfortable. Bed looked lumpy but was actually comfortable although suggest time for a new duvet as that had defifinitely seen better days. Room very quiet. We have stayed a the St Paul's a coule of years ago and although still good not as a good as it was, looking a little tired and a few of the public areas need dusting/refreshing but what doesn't after the last year and a half.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
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PRICE RANGE
US$72 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure st paul`s sheffield hotel sheffield, accor st pauls sheffield, st pauls hotel sheffield, mercure sheffield
LOCATION
United KingdomEnglandYorkshireSouth YorkshireSheffield
NUMBER OF ROOMS
169
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Frequently Asked Questions about Mercure Sheffield St Paul's Hotel
Which popular attractions are close to Mercure Sheffield St Paul's Hotel?
Nearby attractions include The Great Escape Game Sheffield (0.4 km), Escape Sheffield (0.3 km), and Crack The Code Escape Rooms Sheffield (0.4 km).
What are some of the property amenities at Mercure Sheffield St Paul's Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Sheffield St Paul's Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Sheffield St Paul's Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
What are some restaurants close to Mercure Sheffield St Paul's Hotel?
Conveniently located restaurants include Grazie, HowSt, and Trippets Lounge Bar.
Are there opportunities to exercise at Mercure Sheffield St Paul's Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Mercure Sheffield St Paul's Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Sheffield.
Are any cleaning services offered at Mercure Sheffield St Paul's Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Sheffield St Paul's Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Sheffield St Paul's Hotel?
The staff speaks multiple languages, including English, Spanish, French, Russian, Hindi, Polish, and Greek.
Are there any historical sites close to Mercure Sheffield St Paul's Hotel?
Many travellers enjoy visiting Abbeydale Industrial Hamlet (5.5 km), Sheffield Manor Lodge (2.2 km), and The Old Queen's Head (0.3 km).