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Mercure Sheffield St Paul's Hotel

2,529 reviews
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Traveller (541)
Room & Suite (196)
Dining (51)
Overview
  • Excellent54%
  • Very good30%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“champagne bar”(156 reviews)
“peace gardens”(191 reviews)
“privilege room”(96 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,529)Write a Review
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114
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1,306
744
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114
64
Show reviews that mention
All reviewschampagne barpeace gardensprivilege roomice roomaroma roomsteam roomsexperience showerrelaxation roomthermal suitespa facilitieswinter gardentown hallgood sizecrucible theatrecentral locationncp car parklovely hotel
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11 - 15 of 2,493 reviews
Reviewed 2 weeks ago

Lovely hotel, rooms clean, brilliant bathrooms, staff professional but very friendly. Receptionist remembered me from a previous stay. Had a lovely breakfast BUT can't believe that a hotel in England ran out of marmalade, Paddington would be very disappointed.More

Review collected in partnership with Accorhotels.com
1  Thank ColinGNorthampton_UK
Response from Luisa E, General Manager at Mercure Sheffield St Paul's HotelResponded 2 weeks ago

Dear Colin Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was so very pleased to read your feedback and I fully agree - Paddington would be, as I am, very disappointed! Please be...More

Reviewed 2 weeks ago via mobile

I booked the mercure hotel as my daughter was attending an open day at the nearby Sheffield Hallam University. I had signed up previously to the mercure website and was lucky to book the hotel through a secret sale deal and get 30% off. It’s...More

1  Thank Melanie300872
Response from Luisa E, General Manager at Mercure Sheffield St Paul's HotelResponded 2 weeks ago

Dear Melanie Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's. I am so very sorry that despite you being very positive you didn't have a good nihts sleep! We do try and ensure guests respect other guest's...More

Reviewed 2 weeks ago via mobile

The hotel it's self if beautiful, the rooms are lovely and the shower was amazing! However, the highlight of my visit was the interaction and genuine care from the night receptionist- I believe his name is Darren (sorry if I have the wrong as in...More

1  Thank Danielle C
Response from Luisa E, General Manager at Mercure Sheffield St Paul's HotelResponded 2 weeks ago

Dear Danielle Thank you for taking the tiem to review your rrecnt stay at Mercure Sheffield St Paul's hotel and Spa. I was so pleased to read your commenst and especially so regarding Darren. I have had the pleasure of working with Darren over many...More

A TripAdvisor Member
31
Reviewed 3 weeks ago via mobile

Visited last night for my hen do, reception staff were lovely congratulating me, making me and my friends and family feel special and welcomed and the good service continued into the spa were the poolside was relaxing and we all had treatments that were fantastic!...More

1  Thank A TripAdvisor Member
Response from Luisa E, General Manager at Mercure Sheffield St Paul's HotelResponded 3 weeks ago

Dear Guest Thank you for your review. I read your comments with interest as was most surprised that you were upset by the waitress apologising. I totally agree that it is not something we normally do - however it was at one of your parties...More

Reviewed 4 weeks ago

Had a wonderful time at St Paul's, Sheffield. Great location, lovely food and enjoyed a swim in the pool. Perfect weekend for a cold January. The room was comfortable with a well equipped bathroom. Great views of the Peace Gardens

Review collected in partnership with Accorhotels.com
1  Thank Kathy D
Response from Luisa E, General Manager at Mercure Sheffield St Paul's HotelResponded 3 weeks ago

Dear Guest Thank you for taking the time to write such a nice review. I was so pleased to read you enjoyed your stay with us and I do hope we can welcome you back in the near future. Best Regards Luisa Esposito General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$109 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Sheffield
#3 Luxury Hotel in Sheffield
#4 Business Hotel in Sheffield
#4 Family Hotel in Sheffield
#6 Romantic Hotel in Sheffield
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$109 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Sheffield
#3 Luxury Hotel in Sheffield
#4 Business Hotel in Sheffield
#4 Family Hotel in Sheffield
#6 Romantic Hotel in Sheffield
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (541)
Room & Suite (196)
Dining (51)
Pool & Beach (3)
Questions & Answers
Ask a question
Lisa H
27 December 2017|
AnswerShow all 4 answers
Response from grahamstubbings | Reviewed this property |
0630-1000 but I used to go to the restaurant a bit earlier than this and it wasn’t a problem
0
Votes
emsjane
11 November 2017|
AnswerShow all 8 answers
Response from viviennewootton100 | Reviewed this property |
I think room service would do it in your room but the breakfast downstairs is very good
2
Votes
Siobhanwillou
30 October 2017|
AnswerShow all 4 answers
Response from Anne Marie D | Reviewed this property |
Have used public car parking, very close by, last few times we've stayed.
0
Votes
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12345611
Room Tips
"There are some rooms which are right opposite the lifts, I'd probably try and avoid those."
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"Rooms overlooking winter garden have good views"
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"Floor 4 or 5. Ask for a view of Millenium Square, formally known as The Peace Gardens."
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"Ask to be away from the lifts and test the heating."
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