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Best Western Valley Hotel

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872 Reviews from our TripAdvisor Community

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Showing 868: English reviews
London, United Kingdom
Reviewed 27 February 2016

Hotel in a really good position, just a ten minute walk to the iron bridge.. Our room is a little small but clean and the bed was comfortable. The meal in the restaurant was amazing... Couldn't fault it ..

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Helpful?
Thank Lesley137
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, Wonderful to hear of your enjoyment of a short stay with us particularly our beautiful location and our AA Rosette awarded Restaurant. We hope to welcome you back soon to enjoy some more! With regards

Barnoldswick, United Kingdom
Reviewed 27 February 2016

Had a terrific two night stay away exploring the area and the hotel proved tp be a perfect base. The room was clean, a good size and adequate the bathroom though was a little dated and when we wanted a shower there was not enough hot water for both of us to get fully washed and prepared for our evening...

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Thank Nigel E
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, We are very pleased to hear that you have had an enjoyable two night break with us; thank you for all of your feedback. We have noted your concerns in regards to the shower for further investigation and apologies for the inconvenience caused. All of your kind compliments have been shared with the team and we hope...

Sawtry
Reviewed 23 February 2016

My wife and I have just enjoyed a three night stay at this wonderful hotel. The staff were absolutely amazing from the start. Attentive, helpful, friendly and proffesional. The room was spotless and very comfortable and with a wedding party happening beneath us we were not disturbed at all. The dinner on all three nights was superb. My wife said...

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Thank Andrew F
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, We had such pleasure in learning of your feedback and high praise for everything regarding your recent stay with us. All of your kind compliments have been greatly appreciated by the Team. It is wonderful that you would think about returning and we hope you consider the warmer, brighter weather when our picturesque surroundings can really be...

Reviewed 23 February 2016

Review collected in partnership with Best Western GB
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Thank horsts715
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Blackburn, United Kingdom
Reviewed 21 February 2016

Lovely hotel, in great location for visiting all that Ironbridge has to offer. We did not dine in the restaurant, but we had breakfast which was very good. The staff were pleasant and polite, with smiles. Our room was complimentary upgraded, spacious and lovely view over gardens and river. Great price for a great short stay.

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1Thank margeb15
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, Lovely to hear of your enjoyment of a recent stay with us. Thank you for your kind words in regards to the breakfast and staff. Our award winning Restaurant is excellent for an evening meal, a real treat, so we hope you are tempted to return and try for yourself .. It would be great to welcome...

Lancaster, United Kingdom
Reviewed 21 February 2016

Once again, we returned to the Valley Hotel for a 3 night break. As always a very warm welcome on arrival. All the staff are lovely and more than helpful in every way. All food served was excellent, roll on our next visit, thank you to you all for making our stay a very happy one.

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Thank Sheila G
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, It was a pleasure to welcome you back for this most recent stay and great to know you were once again well looked after by the Team. Thank you for your kind words which have been shared with the Team. We very much look forward to welcoming you back soon! With regards

Mirfield, United Kingdom
Reviewed 20 February 2016

Review collected in partnership with Best Western GB
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Thank David L
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Nottingham, United Kingdom
Reviewed 15 February 2016

Stayed here for a short break in November. The hotel is well placed with good parking for a visit to the area. The room we had chosen was fairly basic, but functional and clean. The room was up in the rafters and did not have central heating. The heater provided was efficient however, although the room took a while to...

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1Thank Cathy_Bob
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, Thank you for the feedback of your stay with us back in November. We do have a fantastic location and we trust you enjoyed visiting our wonderful local area. Our fascinating tiles in the hotel are the work of the late Arthur Maw to whom the house once belonged; a very popular talking point with our Guests...

Edinburgh, United Kingdom
Reviewed 15 February 2016

Right from the start, this place gave a good feel. The receptionist was pleasant and welcoming (like they should be but aren't always!) I saw several staff on reception during my stay and they were all very good. I was lucky to get a room upgrade and the room was well-equipped, clean and comfortable. I ate in the bar one...

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Thank allesca
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, We were very pleased to learn that your recent stay with us exceeded your expectations. Thank you for the kind compliments which have been shared with the Team. We have a very interesting property in a wonderful location and it is very enjoyable for us to share it with our Guests.. We hope you will be back...

Larne, United Kingdom
Reviewed 12 February 2016

This hotel has very friendly, attentive and helpful staff. It is set in a very picturesque setting of the gorge, close to other visitor attractions. the restaurant is excellent providing a range and quality of food which was not expected at this price range - very well done - I'll certainly be back to stay again in future.

Review collected in partnership with Best Western GB
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Thank Derek C
Joanne B, General Manager at Best Western Valley Hotel, responded to this review

Dear Previous Guest, It is wonderful to learn that you enjoyed all aspects of your stay with us; especially our lovely setting, awarding winning food and service from staff. We are delighted with your intent to return and look forwarding to welcoming you back! With regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Valley Hotel is a 3 star country house hotel, set on the banks of the River Severn in the World Heritage Site of Ironbridge, surrounded by stunning award winning parkland, making it very favorable to both the corporate and leisure guests. This Georgian listed building has 44 individually designed en-suite bedrooms. All have direct dial telephone with wireless high speed internet access, tea and coffee making facilities, flat screen televisions. The Chez Maw Restaurant is a stylish and relaxing place to dine. ... more   less 

Additional Information about Best Western Valley Hotel

Address: Buildwas Road, Ironbridge, Ironbridge Gorge TF8 7DW, England
Region: United Kingdom > England > Shropshire > Ironbridge Gorge > Ironbridge
Price Range: RM337 - RM675 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Valley Hotel 3*
Number of rooms: 44
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Also Known As:
Best Western Telford
Telford Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Valley Hotel staff and other travellers.
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Questions? Get answers from Best Western Valley Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We overlooked the carpark but the best views face the grounds alongside the river.”
 of 5 bubbles Geoff_Pearson, 24 Mar 2017 | Read review
“Hotel is off the road at the end of the town so all rooms are quiet.”
 of 5 bubbles 554AnneM, 20 Feb 2017 | Read review
“a room facing the river would be lovely.we had room 4 would not recommend a bit small and cold,no view at all”
 of 5 bubbles pauline9142016, 20 Feb 2017 | Read review
“I was in room 19, no problems.”
 of 5 bubbles _ssaxon13, 17 Feb 2017 | Read review
“As the rooms are so varied it's best to ring the reception desk and ask them to recommend a room for your requirements.”
 of 5 bubbles mrswells_13, 27 Dec 2016 | Read review
5 of 5