We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Francis Hotel Bath - MGallery by Sofitel

Show Prices
#14 of 34 Hotels in Bath
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,079 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Francis Hotel Bath - MGallery by Sofitel
See the most recent reviews
Showing 2,003: English reviews
Derbyshire, United Kingdom
Reviewed 1 week ago

A very pleasant hotel in a fabulous location in central bath. Quirky decoration but the feel of the hotel is welcoming and quite homely. Our room was quite small but comfortable and the bathroom was fine. The breakfast was a little chaotic but the food was beautiful. Certainly we would consider using this hotel again.

 Report
Helpful?
Thank charlotte h
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear charlotte h Thank you so much for taking the time to post your review. We certainly are very lucky to be situated in such a beautiful part of Bath. I was especially pleased that you found our welcome to be warm and homely. We look forward to seeing you next time you are in town. Mads Nielsen

Reading, United Kingdom
Reviewed 1 week ago

We had an afternoon tea on Sunday 12 March. The food was good but the service was a little slow. My main issue was the fact that the tea room was an area where people had to walk through it to get to the main hotel restaurant. Although it was quiet whilst we were having our tea, I would imagine...

 Report
Helpful?
Thank bridget_harris
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear bridget_harris Thank you for your constructive feedback regarding your recent Afternoon tea. Whilst i am pleased that you enjoyed the food on offer, i must apologise for the slow service you experienced. We hope we can better impress you, should you join us again in the future. Mads Nielsen

Liverpool, United Kingdom
Reviewed 2 weeks ago

The Francis Hotel is quirky, cool and makes for a perfect stay in the beautiful city of Bath. We stayed here in February for a Valentines weekend and the hotel was a perfect base for us enjoying a relaxing trip. On Valentines night we were not wanting to head out to a restaurant so decided to get room service instead....

 Report
Helpful?
Thank Missa22
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Missa22 Thank you for your kind words regarding your Valentines break at The Francis. I'm really pleased that we helped you enjoy your relaxing trip. I was especially pleased that our bar staff offered you different dining options. Although our room service is usually pretty quick, sometimes a bar meal is a more congenial experience. We look forward to...

Reviewed 2 weeks ago via mobile

Doesn't get much better than this amazing Great atmosphere great food £200 for 5 though... 8-( great service not much selected of beer on tap though only one beer... Wine list ok steak was great small portion though

 Report
Helpful?
Thank Paul R
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Paul R Thank you for your fabulous review regarding you recent Sunday lunch. I'll pass your comments on to the manager of The Brasserie Blanc. I agree, the Sunday team do provide a great service and there's always a nice atmosphere during lunchtime. I'll also pass on your comments regarding the choice of beer and portion size. We look...

Reviewed 2 weeks ago

We visited Bath Christmas Market and picked up this hotel on a Secret Escape. Our offer included a cream tea and breakfast. The cream tea was enormous, plentiful sandwiches and huge scones with lashings of jam and cream.We couldn't eat it all so the waitress boxed it up for us to take to our room. The hotel is located right...

 Report
Helpful?
Thank Vince N
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Vince M Thank you so much for your glowing review. The Christmas Markets are a wonderful occasion in Bath with so much to see and do. I'm glad you found time to enjoy our afternoon tea! Indeed Bath is awash with fascinating history and The Francis occupies the South side of the Beautiful Queens Square, just around the corner...

Southern Wales, United Kingdom
Reviewed 2 weeks ago

Excellent hotel, nice restaurant attached where we dined on Friday evening ,wife stated best Fillet steak she has had in a long time .Hotel staff pleasant , ideally positioned for Central Bath ,3rd stay at this hotel ,not cheap but quality rooms ,we upgraded for £15 a night ,only one suggestion ,please stock the mini bar with alternatives other than...

Review collected in partnership with Sofitel.com
 Report
Helpful?
Thank robertjM3097RE
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear robertjM3097RE Thank you for taking the time and trouble to post a review regarding your recent stay. I'm thrilled that you found the experience a pleasant one. Thank you too for the in-room fridge suggestion, it's certainly something we are considering for the future. We look forward to welcoming you back on your next visit to Bath. Mads Nielsen

Singapore
Reviewed 2 weeks ago

Checked into the hotel recently for 3 nights stay...when I first checked in I provided the receptionist with my name which the reservation was made under, imagine my surprise within 20 seconds she reverted there was no record of my booking..after much clarification reconfirming my FULL NAME 3 times, she finally found it! Hurray!!! NOT. Our room was situated at...

 Report
Helpful?
1Thank talon
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear talon Thank you very much for giving your feedback regarding your recent stay with us. I was most puzzled and disheartened that you didn't receive the warm, yet professional welcome that we at The Francis pride ourselves in. Please accept my sincere apologise. After some investigating i have decided to offer some additional training to some of our reception...

London, United Kingdom
Reviewed 2 weeks ago

This is a wonderful hotel with so much character - I loved how my room was called the Jane Austen room and had authentic uneven floor and even a painting on the ceiling so I could look at it when lying in bed. The bed (a four poster) was incredibly comfortable and I could have spent the whole weekend relaxing...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Adam D
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest We do appreciate you sending in a review following your stay at The Francis and it is great to see that you have enjoyed your time with us. We look forward to seeing you aain soon. Kind reagrsd Mads Nielsen

Reviewed 3 weeks ago via mobile

Hotel central to all tourist places of interest . Rooms very good . Staff very friendly and helpful barman told about excellent pub and restaurant to go to which was just 2mins away . Stop outside the hotel and they will park car for you .

 Report
Helpful?
Thank Paul A
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest We are delighted you have had a good time with us during your stay in Bath. Thank you for your feedback. Kind regards Mads Nielsen

Newport, United Kingdom
Reviewed 3 weeks ago

This hotel delivered the same high quality welcome and comfort we experienced on our first visit. The room was excellent and the bed is so comfortable. The only downside was breakfast in Blancs Brasserie, the in house breakfast on our first visit was so much better, perhaps we expected too much based on the high levels of service provided in...

Review collected in partnership with Sofitel.com
 Report
Helpful?
Thank Pjswales
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It is always great to hear back from our returning guests and we take on board your comments regarding Brasserie Blanc. This is still a very new change for all involved and I am confident that any teething troubles experienced are being ironed out on a daily basis. The change has been a positive decision as the position...

615 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (514)
Viewed
Room/Suite (116)
Viewed
Bathroom (60)
Viewed
Hotel & Grounds (59)
Viewed
View from Room (17)
Viewed
Dining (24)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (237)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (61)
Viewed
Classic Room (35)
Viewed
Dining (8)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (1)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bath hotels
0.5 km away
The Abbey Hotel
The Abbey Hotel
#16 of 34 in Bath
1,311 reviews
1.3 km away
Macdonald Bath Spa Hotel
0.4 km away
Queensberry Hotel
Queensberry Hotel
#10 of 34 in Bath
1,312 reviews
Show Prices
Show Prices
Show Prices
2.3 km away
Apsley House Hotel
2.8 km away
Bailbrook House Hotel
0.7 km away
Dukes Hotel
Dukes Hotel
#2 of 34 in Bath
1,185 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: RM631 - RM1,455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, ACCOR, Priceline, Cheap Tickets and Jetsetter so you can book your Francis Hotel Bath - MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#10 Luxury Hotel in Bath
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Francis Hotel Bath - MGallery by Sofitel staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Francis Hotel Bath - MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Emily's tea room”
 of 5 bubbles abulk627, 22 Feb 2017 | Read review
“Great Location”
 of 5 bubbles ShaunKilby, 20 Feb 2017 | Read review
“3rd floor.”
 of 5 bubbles ogfy, 17 Feb 2017 | Read review
“Feature rooms are nice and spacious but at front of hotel which tend to be noiser”
 of 5 bubbles PEMCO007, 6 Feb 2017 | Read review
“Book car in”
 of 5 bubbles suneng3, 5 Feb 2017 | Read review
5 of 5