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03/09/2017 04/09/2017
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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    03/09/2017 04/09/2017
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    US$67
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    Traveller (167)
    Room & Suite (54)
    Dining (4)
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    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “alton towers” (194 reviews)
    “bunk beds” (53 reviews)
    “swimming pool” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Stoke-On-Trent Moat House
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    Travelodge Newcastle-under-Lyme Central
    387 reviews
    #3 of 5 hotels in Newcastle-under-Lyme
     
    Wheatsheaf Hotel
    1 review
    #8 of 12 hotels in Stoke-on-Trent
     
    Holiday Inn Express Stoke-on-Trent
    911 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Premier Inn Stoke-On-Trent (Hanley) Hotel
    675 reviews
    #1 of 12 hotels in Stoke-on-Trent
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,459)
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    There are newer reviews for Best Western Plus Stoke-On-Trent Moat House
    See the most recent reviews

    11 - 15 of 1,440 reviews

    Reviewed 3 weeks ago via mobile

    Great place to stay.Clean spacious rooms,staff are friendly and nothing is a hassle! Food was great as was the service.Leisure facilities were great too. We stayed here while visiting Alton Towers (only 30mins away).I would highly recommend and will stay again.Prime location . Supermarket ,...More

    Thank DHB82
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Hi Thanks a million for the 5 star review its great receiving such positive feedback and that all important recommendation. Hopefully we will see you all again soon Clare

    A TripAdvisor Member
    63
    Reviewed 3 weeks ago via mobile

    Best westerns in my experience are a hit or a miss, this one was a big hit. We liked it longtime. The breakfast was divine. The sound insulation to the gorgeous gardens could do with being addressed though. That was the only issue we had...More

    2  Thank A TripAdvisor Member
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Hi Many thanks for the great review so pleased you had a good stay with us Do comeback and visit us again soon Clare

    Reviewed 3 weeks ago via mobile

    Very big and informal. Rooms are fine and there is lots of options to eat etc. The spa is a bit grim and needs updating. It is what it is, a massive chain hotel that needs updating. If you need a place to stay the...More

    1  Thank dcolenso
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi dcolenso Many thanks for the review - I'm sorry our personality didn't pull us through this time. Pleased that you would recommend though. Do comeback and stay again Clare

    Reviewed 3 weeks ago

    Stayed here whilst visiting Alton Towers - was about 30 mins drive away, which was fine. The hotel is located near lots of local restaurants and retail park and had free parking. Access to the pool was excellent and the breakfast was nice. Was great...More

    Review collected in partnership with Best Western GB
    1  Thank O7286VYjennifert
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi Many thanks for the great review, its lovely to receive such positive feedback. Please do come back and visit us again soon Clare

    Reviewed 3 weeks ago

    We don't get back home to Stoke often enough and this time was for a family funeral. Travelled up with my Mum, sister and baby niece. From the time of booking on the phone the staff were very accommodating. Very helpful and friendly service on...More

    1  Thank Jo-TheSpringhead
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi Thanks a million for the 5 star review I'm so pleased we were able to make a difficult trip a Brilliant one. Please do make sure you come back and visit again soon Clare

    Travelodge Newcastle-under-Lyme Central
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    Wheatsheaf Hotel
    1 review
    #8 of 12 hotels in Stoke-on-Trent
     
    Holiday Inn Express Stoke-on-Trent
    911 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Premier Inn Stoke-On-Trent (Hanley) Hotel
    675 reviews
    #1 of 12 hotels in Stoke-on-Trent
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$79 - US$153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Expedia, TripOnline SA, Cancelon and HotelQuickly so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western
    Add Photo Photos
    Traveller (167)
    Room & Suite (54)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (124)
    Bathroom (15)
    Business Centre & Event Rooms (10)
    Nearby
    Travelodge Newcastle-under-Lyme Central
    387 reviews
    2.86 km away
     
    Premier Inn Stoke-On-Trent (Hanley) Hotel
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    .71 km away
     
    Holiday Inn Express Stoke-on-Trent
    911 reviews
    4.41 km away
     
    Wheatsheaf Hotel
    1 reviews
    1.15 km away
     
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    Ask a question
    Questions & Answers
    John L
    10 June 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    2 May 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    9 October 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote
    Room Tips
    "top floor is adults only however this is reflected in the price"
    Read review
    "Matthew's Suite is a fantastic family room"
    Read review
    "Get the Club Sandwich!"
    Read review
    "Good place to stay as a stop off for Alton Towers"
    Read review
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