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We attended last night on 17/3/18 for my granddaughters troupe night there were over 300 people in your big room with only 1 person behind the bar then a man would arrive serve 2 people then leave again they ran out of glasses as nobody...More
Small reception, NO LIFT and when I enter to my room WAS DIRTY. Get back to reception and the girl spoke with housekeeping about it, only one simple "sorry" and changed my room, AGAIN stairs... Restaurante close at 2 pm, at 1.54 when I arrived...More
I’ve used the North Stafford’s car park on many occasions. They have recently replaced the old barrier system with an ANPR system. I paid at the hotel reception but foolishly gave the wrong reg (I gave my cars and we were in my wife’s car)....More
On Thursday 1st March Staffordshire experienced heavy snowfall.I decided to book into the North Staffs hotel via a booking website.When i arrived at around 8.30pm i was unable to check in as I was told they didn't have any availability!! I tried to explain that...More
This was less than a 1 star experience i hated it this lovely building but clearly owned by a company that doesn't spend or consider those that stay in it. the bathroom was shocking, the windows were dangerously cracked and in a case of disrepair....More
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago
Thank you for taking the time to write a review of our North Stafford Hotel. I am disappointed to learn of the issues you encountered during your stay. If I could please ask you to contact our Customer Services Team (email@example.com) with your concerns in...More