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North Stafford Hotel

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Traveller (303)
Room & Suite (133)
Dining (9)
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Overview
  • Excellent8%
  • Very good20%
  • Average21%
  • Poor17%
  • Terrible34%
6 days ago
“Get what you pay for”
2 weeks ago
“Very disappointing”
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,116)
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1 - 5 of 1,104 reviews
Reviewed 2 days ago

I can not put into words just how depressing this hotel is. I actually felt sorry for the staff who worked there. The first room we were given absolutely stank of smoke so we requested another room. Well the next room we got did not...More

Thank jaynecr2017
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 2 days ago

Thank you for taking the time to write a review of our hotel. I am disappointed to learn of the issues you experienced with your stay. I will ensure to make the team at our North Stafford Hotel aware of the concerns you mention so...More

Reviewed 6 days ago via mobile

Room was fairly clean, however little details were lacking. The window sills were dirty and I think they’d only just stopped painting our room as it STUNK of paint. I would stay here again but it wouldn’t be out of choice.

Thank Lily G
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 2 days ago

Thank you for taking the time to write a review of our North Stafford Hotel. I hope that despite the strong smell of paint, you room was to your liking. I hope your experience does not deter you from booking with us again.

Reviewed 1 week ago

Where to start......! As commented upon previously, a great looking hotel from the outside and then you walk inside. "Good afternoon, we said..."we're here to che....." "No, not yet, 2pm!" was the curt reply! - not the friendliest of arrivals, but undeterred, we were allowed...More

Thank iaro012017
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

I would like to thank you for taking the time to write a review. As mentioned in your review I am glad you were offered the opportunity to write a complaint. If you have not done so already and would like to, you can contact...More

Reviewed 1 week ago via mobile

Avoid!!!! Such a beautiful building outside, what a shame on the inside, so much potential!! Won’t comment too much on the place as I’ve nothing good to say. No way is this place a 3 star! But I will mention we had NO running water...More

Thank Elaine B
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

Thank you for taking the time to write a review. I am concerned to learn of the issues you encountered while staying at our North Stafford Hotel, I can assure you that I will forward these concerns over to the hotel so that they can...More

Reviewed 2 weeks ago via mobile

Wish I looked at the reviews before booking. Arrived to a guest telling us not to check in and find another place to stay. That was not looking good. Checked in with a very rude receptionist, booked 1 room for 2 people for 3 nights,...More

1  Thank narwhittle13
Response from GuestRelationsBH, Guest Relations Manager at North Stafford HotelResponded 1 week ago

Thank you for taking the time to write a review of our North Stafford Hotel. If I could please ask you to contact our Customer Services Team (customerservices721@britanniahotels.com) with your concerns in order for them to fully investigate and appropriately action the above issues you...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free Internet
Hotel Amenities
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$51 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$51 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (303)
Room & Suite (133)
Dining (9)
Business Centre & Event Rooms (2)
Questions & Answers
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Anne O
10 February 2018|
AnswerShow all 3 answers
Response from chrisbanner1968 | Reviewed this property |
Sorry I misread your question I’m taking it you mean to park as a non resident potentially overnight? I’m sorry I don’t know the answer to that one
0
Votes
Gemma H
14 October 2017|
AnswerShow all 4 answers
Response from Kelly R | Reviewed this property |
i think i remember it being £3 per day if your staying in the hotel
1
Vote
Room Tips
"Demand an upgrade the hotel is practically empty"
Read review
"Not room 128"
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"there is no noise problem despite being opposite the station"
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"Can't comment as despite accepting my booking there were no rooms available"
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