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Traveller (384)
Room & Suite (388)
Dining (64)
Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“wingspan bar”(63 reviews)
“copper bath”(31 reviews)
“charles dickens”(19 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,283)
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Traveller rating
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422
193
82
57
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521
422
193
82
57
Show reviews that mention
All reviewswingspan barcopper bathcharles dickenscellar barabbey gardenssister hotelromantic suiteparked our carsuffolk grilllovely hotelafternoon tealounge areathe ground floorcentral locationstayed here for one nightlovely roomfour poster bed
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331 - 335 of 1,275 reviews
Reviewed 12 August 2016 via mobile

Stayed here for one night last week and was REALLY impressed with the funky decor in the public areas, exceptional cleanliness in the room and good service in the restaurant. Menu was great although our children didn't like the pizza which was a shame. Highly...More

Thank BraddersBraithers
Response from LynnCowan, General Manager at The Angel HotelResponded 26 August 2016

Many thanks for your lovely review.

Reviewed 12 August 2016

It looks beautiful inside and out. The staff are the friendliest I have ever met. And there was a toy for my dog in our dog friendly coach-house room when we arrived. Great dinner and afternoon tea menus. Just a great weekend.

Thank julie c
Response from LynnCowan, General Manager at The Angel HotelResponded 26 August 2016

great to read your comments - many thanks

Reviewed 7 August 2016

One of the worst nights sleep I've had that left a real disappointing feel to a stay at what is such a lovely hotel. One of the two stars is for the beautiful and welcoming smile received from the lady who checked us in and...More

1  Thank mras459
Response from LynnCowan, General Manager at The Angel HotelResponded 26 August 2016

I am sorry to read your stay was not as expected but I can assure you any feedback would have been acted on. Many thanks

Reviewed 4 August 2016 via mobile

From the outside the hotel is BEAUTIFUL and on entering the building the bar and restaurant area are the same.... However the room just didn't match up. Positives The staff were fantastic. So welcoming and lovely. The room was HUGE and at the front of...More

Thank Vicky F
Response from LynnCowan, General Manager at The Angel HotelResponded 26 August 2016

Many thanks for your comments - we do have a wide selection of rooms to chose from each with their own personality so please call ahead and let us help you pick the perfect room.

Reviewed 4 August 2016 via mobile

The room was lovely and wingspan bar amazing. All let down by the breakfast service , had to hunt down foh staff, manager no where to be seen. Had to leave with out receiving hot breakfast as it took so long I was late for...More

Thank charlesp1990
Response from LynnCowan, General Manager at The Angel HotelResponded 26 August 2016

Very sorry to hear that as that is not the standard of service normally delivered.

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Most Booked Properties in Bury St Edmunds, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$147 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (384)
Room & Suite (388)
Dining (64)
Questions & Answers
Ask a question
nessyhm
8 March 2018|
Answer
Response from Manager_GoughGroup | Property representative |
Hi nessyhm, We have a sample menu on our website, under the Food & Drink section, just click on explore and all the menus are listed. Please note however, this is subject to change as is just a sample version.
1
Vote
Sheila K
22 February 2018|
Answer
Response from TonyH2806 | Reviewed this property |
I think it is 2 PM
1
Vote
neil r
28 January 2018|
AnswerShow all 2 answers
Response from 64blackbird | Reviewed this property |
don't think they have one in the hotel but I am pretty sure you would find one within 5 minutes or so walk. Angel is in a good town centre location. Hope it helps.
1
Vote
Room Tips
"I stayed in room 304, very nice room."
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"Rooms on the front have interesting views"
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"Ask for a view of the Abbey Gardens"
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"Request rooms in new block"
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