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The Angel Hotel

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1,070 Reviews from our TripAdvisor Community

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Showing 1,065: English reviews
Frauenfeld, Switzerland
Reviewed 16 August 2015

An superb hotel with fine food and drinks, generous rooms. A late night drink at the historical cellar is a must! Best quality for friendly staff. Hotel is quit, around the corner of the center of town and a step away of the cathedral.

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Thank Ruedi55
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Ruedi55 Thank you for choosing to stay with us and for taking the time to write your kind review. It is a pleasure to hear that you enjoyed your visit, especially your experience in our Wingspan Cocktail Bar & Lounge. I do hope we may welcome you back to The Angel Hotel very soon. Kind regards Lynn Cowan

Reviewed 14 August 2015

Well the service was very good; from the efficient man parking the car and collecting the bags through the the friendly reception staff. The room was nice, if in need of a little TLC. Comfy bed, good size and reasonable facilities. A pity about the odd bits of wear and tear such as skirting boards, marks on walls, chipped paint...

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Thank Ryan_blues0308
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Ryan_blues0308 Thank you for taking the time to write this review of your recent stay with us here at The Angel Hotel. I am pleased to hear you enjoyed your experience in our Hotel, and that you had a pleasant night sleep. I would also like to ensure you that we are in the process of refreshing some of...

Southport
Reviewed 14 August 2015

Firstly, the good points. The hotel is very central, being right opposite the Abbey Gate, close to the cathedral and a short walk into the town. We found the staff to be pleasant and courteous and the decor and artworks in the public rooms were original and interesting. We were on the second floor (no lift) on a room overlooking...

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1Thank bilbie31
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Evo31Southport Thank you for choosing to stay with us and for taking the time to write this review. I would like to stress first of all that we understand the importance of feedback from all our guests, and would like to thank you for being so constructive with your comments. As you mention, the kettle in your room was...

Newmarket, United Kingdom
Reviewed 13 August 2015

This hotel located right opposite the Cathedral gardens which is great for an evening stroll before dinner. The hotel has very courteous staff and a friendly atmosphere. The rooms are well made and decorated nicely. The food served in the restaurant is superb. I would certainly recommend this hotel. Some minor niggles that prevent an excellent rating: The staff are...

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Helpful?
Thank Phil K
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Phil K Thank you for choosing to stay with us here at The Angel Hotel. It is truely a pleasure to hear that you enjoyed your stay as well as your evening meal in our Eaterie; and that you received friendly and courteous service from our Angel Team. I would like to thank you for your constructive comments too...

Reviewed 11 August 2015

The location of the hotel is extremely handy as it is a two minute walk from the high street. The hotel reception and restaurant have beautiful, shabby chic decorations which make even the stairways interesting to look at. The biggest downside to this hotel for me was our actual room, the decoration was equivalent to something you'd find in a...

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1Thank Kim W
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Kim W Thank you for choosing to stay with us and for taking the time to write this review. We believe the feedback from our guests is of upmost importance as it enables us to learn from, and improve on our guest experiences. It is a pleasure to hear that you like the design elements of our public areas...

Reviewed 10 August 2015

Having been to Bury Edmunds many times, as I love to come with my daughter and friends, as its only a 40 mins drive from my village in Cambs, had this hotel in mind for an overnight stay last Saturday 8th August. My daughter and I had afternoon tea at the Angel a few months ago and enjoyed our afternoon...

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3Thank Susan A
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Susan A Thank you for taking the time to contact us regarding your recent overnight stay with us here at The Angel Hotel. We value the feedback from our guests in order that we may improve the service and comfort we offer. Whilst I am very pleased to hear that the service you received throughout your stay was courteous...

London, United Kingdom
Reviewed 7 August 2015

The Angel Hotel is right in the heart of town easy to walk to shops & tourist sites. We stayed in an Impressions Room which was large, beautifully decorated & well appointed. The bed was really comfy & bathroom adequate. The hotel has a lovely bright & airy dinning room, we had dinner & breakfast here. Food was good but...

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1Thank WendyLikesItHot
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear WendyLikesItHot I would like to thank you for taking the time to write this review of your recent stay with us here at The Angel Hotel. Its great to hear that you like our Impressions Rooms, and that you enjoyed your stay. We are currently training some new staff in our Eaterie so thank you for your constructive criticism...

Fownhope, United Kingdom
Reviewed 7 August 2015

Like a child in his prayers the Angel tries to be good and is, I think improving. This is my fourth or perhaps fifth visit and at a room rate of £133 exclusive of breakfast, it is inevitably going to be judged by higher standards than the places I stay with mates when fishing. The location is superb and the...

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1Thank Tim W
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Tim W Thank you for continuing to return to us here at The Angel Hotel. We value all feedback from our guests and whilst I'm happy to hear that you think we have improved of late, I would like to thank you for your constructive comments which have been noted and will be discussed with our Team to ensure...

Reviewed 7 August 2015

Fancy a great, memorable weekend? Try this hotel. Suite was amazing, huge! The cellar Wings Bar, well, just unbelievable. Renowned for its cocktails, you'll never have seen anything like it. Fabulous evening, great ambience, friendly, fun staff. Just stand out brilliant. The restaurant was great too. Add in concierge parking, amazing location and you have the full package!

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Thank H T
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear H T Thank you for choosing to stay with us and for taking the time to write this fabulous review. I am so pleased to hear that you enjoyed your experience of our Hotel, Wingspan Bar and Eateie. Your kind comments will certainly be relayed to our team who work very hard to ensure all our guests have the...

Reviewed 7 August 2015

Bury St Edmunds is such a stunning place full of Regency charm and history and the Angel Hotel maintains the beauty of the era and is right in the main square. I was doing a play at the Theatre Royal and stayed here for one night with my mother and am very pleased I did. The bedroom was beautiful with...

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Thank Jesseecar
LynnCowan, Manager at The Angel Hotel, responded to this review

Dear Jesseecar Thank you for taking the time to write your lovely review of your stay with us. We are incredibly lucky to have such a iconic building within Bury St Edmunds so it is great to hear that you appreciate what we have worked so hard to achieve here. I do hope we may welcome you back here for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Angel Eaterie
The Angel Eaterie
Cuisines: British, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This Georgian ivy clad 4 star boutique hotel and restaurant in Suffolk surprises with a twist of urban chic. Our Suffolk hotel is right in the heart of Bury St Edmunds town centre and everything is just a step from here. Explore winding, cobbled, shop filled streets and a plethora of ancient architecture on the doorstep. Once inside, The Angel Hotel is a curious contrast of comfy contemporary design with touches of exotic grandeur. Warm leather sofas vie for your company in the lounge, which is filled with curiosities, pop art, eccentric oddities and cool vintage furniture. It is a hotel of many different aspects all artfully blended together into an exciting package and the bedrooms are no exception. The Angel Eaterie has a great reputation and dining here is a culinary treat. Take the steps down into the decadently curious Wingspan Cocktail Bar & Lounge located in the 12th Century vaults under the Hotel. Wingspan is the perfect location to meet with friends, for pre-dinner drinks, or simply to relax after a long day. ... more   less 

Additional Information about The Angel Hotel

Address: 3 Angel Hill, Bury St Edmunds IP33 1LT, England
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Price Range: RM461 - RM850 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Angel Hotel 4*
Number of rooms: 78
Reservation Options:
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Also Known As:
Angel Hotel Bury St Edmunds
Angel Bury St Edmunds
The Angel Hotel Bury St Edmunds, Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from The Angel Hotel staff and other travellers.
5 questions
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Norwich, Connecticut
Northampton, United Kingdom
3 months ago
Glasgow, United Kingdom
over a year ago
Rayleigh, United Kingdom
over a year ago

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Questions? Get answers from The Angel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in 221, lovely view of the cathedral”
 of 5 bubbles freedmanac, 22 Jan 2017 | Read review
“Take a room in the courtyard as you could sit out if the weather was good.”
 of 5 bubbles AngelaD581, 12 Jan 2017 | Read review
“Contemporary suites facing front”
 of 5 bubbles Stantonlin, 18 Dec 2016 | Read review
“Our room was a bit noisy but I'm sure most are perfect.”
 of 5 bubbles davecB6133IX, 11 Dec 2016 | Read review
“Don't have any expectations”
 of 5 bubbles jjclarke101, 8 Dec 2016 | Read review
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