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Bannatyne Spa Hotel Bury St Edmunds

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Bannatyne Spa Hotel Bury St Edmunds
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468 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Sudbury, United Kingdom
Reviewed 4 days ago NEW

I booked a spa break for my daughter and I. We had been there before it had been taken over and remembered it as being a cosy relaxing experience. I booked over the phone but when the confirmation came back( by email) it had been booked for the wrong date. Not a good start. When I phoned first time I...

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Helpful?
1Thank Maristubbs
Felixstowe, United Kingdom
Reviewed 6 days ago NEW

We checked in for our Valentine's overnight stay and were pleased with the warm reception and the hotel room. We settled in, then each had a swedish back massage, followed by a couple of hours in the pool area. Very relaxing. The evening meal was superb, our compliments to the Chef who is clearly very talented and went out of...

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Thank Joanne M
Harlow, United Kingdom
Reviewed 1 week ago NEW

Spent a very relaxing day at the spa, excellent staff and facilities. Spotlessly clean, different areas to relax in. Lovely lunch in restaurant. Definitely go again. Great massages by Lucy and Karen. General manager Darren very friendly and welcoming.

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Thank debbie2410_12
Reviewed 1 week ago

Myself and 3 friends have been coming here for the last 6 years and have always had a lovely relaxing weekend. Sadly on our last visit we found the treatments amazing, but the rest was very disappointing. The pool area is look very old and tatty, tiles are falling off the walls. There were far too many people for the...

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Thank Sarah C
Reviewed 1 week ago

I went here yesterday (sunday 12th) with my partner and i knew it was going to be amazing from the start. Pulling up to that beautiful manor looking hotel is amazing. We arrived at 11.30, got seen to straight away, wasn't very busy (which was a bonus, if you don't want it to be busy, arrive early-simple as that) The...

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Thank eward96
Reviewed 1 week ago via mobile

I used to visit as a treat when it was Clarice House and it was wonderful. But no longer... a truly disappointing meal with unhelpful staff who seemed disinterested and generally bored with their jobs. No longer did we feel treated and cared for, the atmosphere had completely changed to cold and impersonal. The spa facilities were ok but no...

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Thank Pumba W
Reviewed 1 week ago via mobile

Over crowded, couldn't even get a robe! No where to sit! Staff were lovely but clearly over whelmed by the amount of ppl booked in! Afternoon tea cakes were fab... Treats were lovely but felt a little rushed. Even the staff commented on this. I was a little disappointed, this was a gift and I dnt feel it was worth...

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Thank Kylie-Ann M
Bury St Edmunds, United Kingdom
Reviewed 1 week ago

Having been before my daughter and I we looking forward to a day of peace and relaxation. Despite the difficult booking process and just getting somebody to answer the phone we were looking forward to our day. We were a little surprised to find that towels and robes were no longer part of the package and were an extra charge....

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1Thank Lucy F
Reviewed 1 week ago via mobile

I've just returned from a two night stay with my husband. We stayed on 7th Feb with three other family members as we got married on 8th Feb. Firstly, my mum and mother in law both had trouble making their bookings. My mum also tried to update our room as a surprise but had trouble getting through, when she did...

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1Thank Chloe H
Reviewed 1 week ago

I stayed for one night with my partner on the 7th Feb we had the bed and breakfast package. The hotel is gorgeous and our room was lovely. We had a meal in the restaurant with my daughter and her fiancée they were also staying as their wedding was on the 8th Feb. The service in the restaurant was awful....

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Thank Sally G

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about Bannatyne Spa Hotel Bury St Edmunds

Address: Horringer Road | Horringer Court, Bury St Edmunds IP29 5PH, England (Formerly Clarice House)
Region: United Kingdom > England > East Anglia > Suffolk > Bury St Edmunds
Price Range: RM744 - RM954 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bannatyne Spa Hotel Bury St Edmunds 5*
Number of rooms: 13
Also Known As:
Clarice House Hotel Bury St. Edmunds
Clarice Hotel Bury St Edmunds
Clarice Spa Bury St Edmunds
Bannatyne Spa Hotel Bury St Edmunds Suffolk
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Questions & Answers

Here's what travellers have asked, with answers from Bannatyne Spa Hotel Bury St Edmunds staff and other travellers.
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Bury St Edmunds, United Kingdom
6 months ago

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Questions? Get answers from Bannatyne Spa Hotel Bury St Edmunds staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms were clean but pool area lets it down.”
 of 5 bubbles sarahcO4073LJ, 13 Feb 2017 | Read review
“We stayed in Honolulu room which was lovely - spacious room with a huge bathroom”
 of 5 bubbles sonian178, 29 Jan 2017 | Read review
“I stayed in the Honolulu and summertime rooms.”
 of 5 bubbles cberti, 7 Jan 2017 | Read review
“Enquire about which room you have and if it has neighbours!”
 of 5 bubbles CloW86, 3 Jan 2017 | Read review
“Treat the staff with respect.”
 of 5 bubbles lilita777, 2 Jan 2017 | Read review
5 of 5