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Rutland Arms Hotel

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412 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Norwich, United Kingdom
Reviewed 5 days ago NEW

Arrived to book into our four poster room to find a hole in the ceiling with water dripping through it into a bin in the middle of the bedroom. Complained and were offered another room which was bleak and not a four poster. Decided to go to a different hotel - manager was not particularly apologetic and did nothing to...

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1Thank kerrykitty2016
Reviewed 2 weeks ago via mobile

My daughter and I booked the Rutland arms through red letter experience and After reading reviews on trip advisor I was a little worried,so when we arrived forcourc2 night stay we were pleasantly surprised and thoroughly enjoyed our stay.The lady on reception was very friendly and welcoming and our room was large with a big four poster bed ( there...

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Thank Annette P
Reviewed 2 weeks ago via mobile

Have to say that this is a quirky old hotel. Right in Newmarket centre. Such a trek to the room but just adds to what this hotel is. Breakfast used to be cooked to order but has changed to buffet. Not very hot or great standard. However will go back does need money spent car park is a joke.

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Thank Cathy5427
Reviewed 4 weeks ago via mobile

I stayed here for two nights. When I checked in I found out that the kitchen was closed and no hot food could be provided. That wasn't helpful on a bed and breakfast booking. The hotel provided a continental breakfast. The standard was shocking - one toaster and a queue for that across the room, and small boxes of cereal....

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Thank lvad111
Leeds
Reviewed 4 weeks ago

Stayed here for an overnight visit with friends, four of us in total. Hotel seemed quite busy. Its located on High Street. we arrived by car, there is a free car park next to Hotel that seems secured? Train Station bit away. From the outside its a really lovely hotel, an old coaching house?? There are steps in to the...

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Thank Paul1971Leeds
Reviewed 30 October 2016 via mobile

Yes the room was a little tatty and clearly 'freshened up' by staff but the room was absolutely fine lovely view over courtyard through sash window. The food from the restaurant was delicious, breakfast was fantastic- very unorganised on second day buffet style breakfast but again it was lovely. Staff are fantastic, chambermaids were helpful and friendly. Location is superb....

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1Thank Mark P
Sudbury, Suffolk
Reviewed 18 October 2016

We stayed for three nights whilst we were in England for a family funeral. At first glance, Both the reception area and the rooms appeared to be rather smart, in a fairly traditional sense. However, closer inspection shows that the rooms are in need of re-decorating at the very least, and the cleaning needs to be far more rigorous. Equally...

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1Thank Alison B
Great Yarmouth, United Kingdom
Reviewed 12 October 2016

Lovely hotel very friendly on arrival greeted and offered free upgrade on room , room was lovely . All staff were helpful and friendly. Breakfast was also very good and cooked to order if you wanted a full english and there were a couple of other choices. Our only small criticism would be on arrival for breakfast and being our...

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1Thank sue m
Lincoln, United Kingdom
Reviewed 11 October 2016 via mobile

Carpets clearly haven't been replaced since Charles ll last visited the place. Had to leave a trail of crumbs to try and find my room again. Thought I was going to have to cut and shut my car to get it in and out of the car park. Decor consisted of sellotape to stick the wallpaper back on, a bathroom...

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1Thank victoria m
chertsey
Reviewed 5 October 2016

We stayed for one night. The hotel is a bit of a warren, but the rooms are clean and the staff friendly and helpful. The breakfast was excellent and substantial. The locations is perfect, right in the centre of town.

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Thank richard k

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rutland Arms Hotel
Rutland Arms Hotel
Cuisines: British, Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Where history and hospitality combine.This 17th Century former Coaching Inn is at the top of the High Street in the heart of the vibrant racing town of Newmarket.The Hotel has a rich and vibrant history and has continued to offer the highest levels of service and hospitality throughout the years. The motto on the coat of arms, 'pour y parvenir' meaning 'to attain or succeed', underpins everything at the Rutland Arms.The Hotel is built around a cobbled courtyard that dates back to the 17th century reign of Charles II and now has 46 individually decorated bedrooms.The distinctive and attractive building retains many of the original period features adding to the charm and character of the Rutland Arms.For early risers, a morning stroll to the gallops is something not to be missed. Watching the horses out on exercise certainly builds up an appetite for a hearty breakfast.The Nell Gwynn bar is an ideal meeting place for morning coffee, drinks, lunch or a traditional afternoon tea. After a day at the races, celebrate in style with a drink in the wine bar and dinner in the award-winning Carriages Restaurant. ... more   less 

Additional Information about Rutland Arms Hotel

Address: 33 High Street, Newmarket CB8 8NB, England
Region: United Kingdom > England > East Anglia > Suffolk > Newmarket
Price Range: RM298 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Rutland Arms Hotel 3*
Number of rooms: 46
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Questions & Answers

Here's what travellers have asked, with answers from Rutland Arms Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are less likely to suffer from traffic noise.”
 of 5 bubbles AlisonB946, 18 Oct 2016 | Read review
“Choose a ro.m overlooking the courtyard/”
 of 5 bubbles 848richardk, 5 Oct 2016 | Read review
“Don't choose room at top........ Unbearably hot!!!!!!!!”
 of 5 bubbles jackyaclarke, 28 Sep 2016 | Read review
“Wifi passwords run out after 24 hours so grab a couple from reception”
 of 5 bubbles 654katyp, 21 Sep 2016 | Read review
“Choose a room away from the main road.”
 of 5 bubbles X4750IVjob, 11 Aug 2016 | Read review
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