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Mercure Box Hill Burford Bridge Hotel

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Traveller (111)
Room & Suite (34)
Dining (11)
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Overview
  • Excellent43%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible4%
Travellers talk about
“tithe barn”(21 reviews)
“afternoon tea”(42 reviews)
“outdoor pool”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Box Hill Burford Bridge Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Mercure Box Hill Burford Bridge Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (648)
There are newer reviews for Mercure Box Hill Burford Bridge Hotel
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632 results
Traveller rating
260
170
108
62
32
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LanguageEnglish
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260
170
108
62
32
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All reviewstithe barnafternoon teaoutdoor poolgarden roomwedding receptioncream teafinger sandwicheswedding venueset menulovely hotelwedding breakfastvisited this hoteloverlooking the gardenbusy roadbar menusunday morningwhole experience
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11 - 15 of 632 reviews
Reviewed 2 weeks ago via mobile

Well maintained Hotel in great location for walking, cycling, road access. Lovely bar, lounge areas and rear garden including great pool with loungers. Food very nice. Car parking free and right outside. Easy disabled/frail access. Super comfy bed! Downsides - I definitely overpaid for my...More

1  Thank Simon F
Reviewed 3 weeks ago via mobile

We stayed here for our one year anniversary after getting married here last year. (Which was amazing in every way, we still get people complimenting the food!) We got a great rate on the hotel room, I think there was some sort of offer on...More

Thank MrsMcEv17
Response from Nicholas B, General Manager at Mercure Box Hill Burford Bridge HotelResponded 1 week ago

Dear MrsMcEv17 I'm delighted that you decided to return to the hotel for your anniversary. Congratulations! I'll certainly investigate your comments regarding your sofa bed and breakfast and I'm really pleased that we will be able to welcome you back in the future. Kind regards...More

Reviewed 3 weeks ago via mobile

Stayed here over half term as part of a cycle tour... the Surrey Hills form a fantastic backdrop to the hotel’s location. The ground floor with lounge and restaurant is nicely appointed although the rooms could do with some further upgrading to fall in line....More

Thank Jonathan C
Response from Nicholas B, General Manager at Mercure Box Hill Burford Bridge HotelResponded 1 week ago

Dear Jonathan C Thank you very much for your kind review. I do hope that you enjoyed your cycle tour in the stunning Surrey Hills. Thank you once again for your kind comments about the food, team and the Lido - I do hope that...More

Reviewed 3 weeks ago

I have been to this hotel a number of times in the past, and generally the food, team and venue are very good. On this occasion, we stopped en route back home for tea and scones, on my recommendation. Upon arrival we went to the...More

1  Thank Lord_Trafford
Response from Nicholas B, General Manager at Mercure Box Hill Burford Bridge HotelResponded 1 week ago

Dear Lord-Trafford Thank you for your detailed review of your afternoon tea visit. I'm pleased to see that, on the whole, you enjoyed your visit and will certainly pass your comments to Luke and Zoltan. Manuel has been at the hotel for many years and...More

Reviewed 3 weeks ago

On first arrival at the hotel the reception was warm and welcoming, staff friendly and the grounds were lovely... However the key card machine was broken at reception, resulting in having to be escorted to the room with staff at reception to unlock the door...More

1  Thank Geoff-on-his-travels
Response from Nicholas B, General Manager at Mercure Box Hill Burford Bridge HotelResponded 1 week ago

Dear Dan J Many thanks for your considered review. I can assure you that as a big brand hotel, with big brand locks we have several contingency plans, unfortunately we experienced such a failure that we, and the support team could do nothing but wait...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Outdoor pool
Details
Price range
US$118 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$118 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (111)
Room & Suite (34)
Dining (11)
Pool & Beach (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
HonestTraveller99
12 June 2018|
AnswerShow all 2 answers
Response from Geoff-on-his-travels | Reviewed this property |
Yes :)
0
Votes
KeithandNicola
5 March 2017|
AnswerShow all 2 answers
Response from Phil W | Reviewed this property |
I did not see any cycles in the vicinity of the hotel so suspect they must have some sort of storage. There are plenty of walkers and cyclists in the area. I would recommend that you call them to be sure.
1
Vote
peaceandquietLondon
18 February 2017|
Answer
Response from lemonblonde | Reviewed this property |
sorry for delay we didn't suggest contact direct with hotel
-1
Votes
Room Tips
"Avoid Manuel, other members are far kinder and professional. Don't let him ruin your experience!"
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"nice views from the back of the hotel"
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"Rooms at the back would be quieter and have views of Box Hill."
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"Ask for a superior room if you intend to stay. All meals are good but the sharing boards on the bar menu are..."
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