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Holiday Inn Express Newcastle Metro Centre

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Holiday Inn Express Newcastle Metro Centre
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669 Reviews from our TripAdvisor Community

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Showing 659: English reviews
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west sussex
Reviewed 3 days ago NEW

Stayed here 4 nights last week very clean and we'll run the staff were so helpful and friendly you get what you pay for . It's very handy for shops Newcastle and the surrounding areas large car park local bus service and metro would suit couples or families or even people on there own We will be back.

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Helpful?
Thank maureen_watson8
Blackpool, United Kingdom
Reviewed 5 days ago NEW

We stay here every month for 2 or 3 nights and have done for the last year. All the staff are lovely and friendly and make a fuss over our Alaskan Malamute dog who they happily allow to stay free of charge. The rooms are immaculately clean, breakfast s lovely, fresh and included in the room rate and it's only...

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Helpful?
Thank nickkimac76
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear nickkimac76 Thank you for taking the time to review your recent stay at the Holiday Inn Express Newcastle Metro. First let me thank your loyalty to the Hotel and choosing to stay with us every month. The team at the Hotel look forward to your next visit and guarantee your stay will be as good as the previous stays....

Hong Kong, China
Reviewed 1 week ago via mobile

An ok stay at Express Usual express standards Located next to Metro Shopping centre and plenty of restaurant All the usual chain styles Metro centre inside also has food outlets Nearby a great local pub Skiff inn

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Thank Dkkeeling
Reviewed 1 week ago

Friendly staff, basic room, with double bed, shower and tv, breakfast was poor, self service coffee machine and hot food was beans, egg and sausage. 10 min cab ride into city centre/airport. Would use again if cost was a primary factor, otherwise would seek near city centre for better standard and potential saving on cab fares.

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Thank Mark S
Reviewed 2 weeks ago via mobile

I stayed for one night. Reception staff were very helpful and friendly. Rooms are tired and basic. Shower curtains have been changed for screens which is a good move. Slept well and very handy for A1.

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Helpful?
Thank Verne A
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Verne A Than you for your feedback regarding your recent stay at the Holiday Inn Express Newcastle Metro. I am sorry to see you thought the room was tired as the Hotel has recently undergone a soft furnishing refurbishment so if you would like to contact the Hotel direct and speak to the General Manager or our Deputy General...

Chesterfield, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for a couple of nights, we arrived early to see if by any chance our room was ready and it was, I was welcomed by a really friendly and informative reception team. On our way to the room we went down the wrong corridor and a member of staff asked if we was ok, and instead of...

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Helpful?
Thank jacmac67
Kirkcaldy, United Kingdom
Reviewed 3 weeks ago via mobile

We arrived at the hotel around 1pm and we're lucky enough to be given a room right away with an early check in. Receptionist was very helpful, directing us to the bus stop to get into town. The room was modern, clean and had toiletries/hairdryer/fan/flat screen, a sofa bed and desk and chair and a comfortable double bed. After a...

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Helpful?
Thank TheHoneymans
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear TheHoneymans Thank you for taking the time to review your stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel are overjoyed with your great comments as it shows you had a great stay from your arrival at the Hotel until your departure and they have gone all out to ensure this. It is always a...

Cumbernauld, United Kingdom
Reviewed 3 weeks ago

Almost instantly check in, room was as requested on booking. Room was a good size and along with bathroom was spotless and as it was away from rail line was quiet. Good comfy bed made for a good sleep. Free breakfast was better than expected. Staff were excellent and helpful. Would use again.

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Helpful?
Thank Derek H
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Derek H Thank you for your review regarding your recent stay at the Holiday Inn Express Newcastle Metro. It is great to see you had a good stay at the Hotel and found the team to be excellent and helpful and you room to be spotless and comfortable as all the team at the Hotel work very hard to...

Southport, United Kingdom
Reviewed 3 weeks ago

We were going to book a room with Premier Inn as usual but all their prices had shot up so looking on Tripadvisor booked a room via Booking.com for this one. Overall far superior including a good breakfast and better wi-fi, tea & coffee in room. Friendly helpful staff and all for £24 less than Premier Inn.

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Helpful?
Thank David_Pat_Sumner
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear David_Pat_Summer Thank you for taking the time to review your recent stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel are pleased to see you chose to to stay at the Hotel as an alternative to your regular Hotel and are happy that you found them to be friendly and helpful during your stay. It...

Liverpool, United Kingdom
Reviewed 3 weeks ago

Everything as it should be. Comfortable beds, well appointed room of a decent size with everything you need on a break. Iron and board-yuk, tea and coffee facilities and a good TV. Excellent bathroom with too many mirrors. Room at the back was very quiet overlooking river and rail line but few trains and practically inaudible. Slow local trains so...

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1Thank Howard-Liverpool
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Howard-Liverpool Thank you for you review regarding your recent stay at the Holiday Inn Express Newcastle Metro. It is good to see that you had and enjoyable stay at the Hotel and there was no disturbance form the trains that run along the back of the Hotel. The team at the Hotel are always friendly, curious and always there...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM252 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle Metro Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Express Newcastle Metro Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lovely views over the river out back with occasional trains passing during the day but not late at night.”
 of 5 bubbles paultI1099RQ, 1 Feb 2017 | Read review
“All floors are accessible by a lift,”
 of 5 bubbles H338UBanthonym, 29 Jan 2017 | Read review
“Best views. clean rooms”
 of 5 bubbles drtjtalloo, 26 Jan 2017 | Read review
“room 123 very quiet and on ground floor”
 of 5 bubbles 797janec, 8 Jan 2017 | Read review
“Find out from staff about switching on the hairdrier”
 of 5 bubbles micksaxblack, 11 Dec 2016 | Read review
5 of 5