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Holiday Inn Express Newcastle Metro Centre

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Holiday Inn Express Newcastle Metro Centre
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673 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Newcastle Metro Centre
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Showing 663: English reviews
Kirkcaldy, United Kingdom
Reviewed 3 weeks ago via mobile

We arrived at the hotel around 1pm and we're lucky enough to be given a room right away with an early check in. Receptionist was very helpful, directing us to the bus stop to get into town. The room was modern, clean and had toiletries/hairdryer/fan/flat screen, a sofa bed and desk and chair and a comfortable double bed. After a...

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Helpful?
Thank TheHoneymans
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear TheHoneymans Thank you for taking the time to review your stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel are overjoyed with your great comments as it shows you had a great stay from your arrival at the Hotel until your departure and they have gone all out to ensure this. It is always a...

Cumbernauld, United Kingdom
Reviewed 4 weeks ago

Almost instantly check in, room was as requested on booking. Room was a good size and along with bathroom was spotless and as it was away from rail line was quiet. Good comfy bed made for a good sleep. Free breakfast was better than expected. Staff were excellent and helpful. Would use again.

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Helpful?
Thank Derek H
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Derek H Thank you for your review regarding your recent stay at the Holiday Inn Express Newcastle Metro. It is great to see you had a good stay at the Hotel and found the team to be excellent and helpful and you room to be spotless and comfortable as all the team at the Hotel work very hard to...

Southport, United Kingdom
Reviewed 4 weeks ago

We were going to book a room with Premier Inn as usual but all their prices had shot up so looking on Tripadvisor booked a room via Booking.com for this one. Overall far superior including a good breakfast and better wi-fi, tea & coffee in room. Friendly helpful staff and all for £24 less than Premier Inn.

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Helpful?
Thank David_Pat_Sumner
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear David_Pat_Summer Thank you for taking the time to review your recent stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel are pleased to see you chose to to stay at the Hotel as an alternative to your regular Hotel and are happy that you found them to be friendly and helpful during your stay. It...

Liverpool, United Kingdom
Reviewed 4 weeks ago

Everything as it should be. Comfortable beds, well appointed room of a decent size with everything you need on a break. Iron and board-yuk, tea and coffee facilities and a good TV. Excellent bathroom with too many mirrors. Room at the back was very quiet overlooking river and rail line but few trains and practically inaudible. Slow local trains so...

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Helpful?
1Thank Howard-Liverpool
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Howard-Liverpool Thank you for you review regarding your recent stay at the Holiday Inn Express Newcastle Metro. It is good to see that you had and enjoyable stay at the Hotel and there was no disturbance form the trains that run along the back of the Hotel. The team at the Hotel are always friendly, curious and always there...

Reviewed 21 February 2017

On arrival greeted by extremly friendly staff, we was early but they still gave us a room,and i cannot fault the room or the food or the staff. Over the road there is a little fantastic pub called the skiff, pleasant staff, big meals, beer was excellent Byker brown i full recomend and a very good price.

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2Thank Kris B
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Kris B Thank you for taking the time to review your recent stay at the Holiday Inn Express Newcastle Metro. Its great to see you were greeted well and the Hotel and the team were able to check you into your room early and you found the room to be faultless. It is also nice to see you ate...

Reviewed 20 February 2017 via mobile

Stayed for 2 nights. Check in was easy. Reception staff were very friendly. Room was really good size with everything you needed and very clean. Breakfast was good, buffet style so just helped yourself and you could go back and get more if you wanted. Very near to the Metro centre which was the main reason for our visit. Would...

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Helpful?
1Thank Sue W
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Sue W Thank you for taking the time to review your stay at the Holiday Inn Express Newcastle Metro. Its great to know you enjoyed your stay at the Hotels found our team friendly and the rooms clean and comfortable. As we are located so close to the Metro Centre we popular with guest that come and stay for...

Perth and Kinross, United Kingdom
Reviewed 12 February 2017 via mobile

Stayed the night with my son. Our room was very clean and beds really comfortable. Staff friendly. However breakfast was bedlam and something of a squash. We found ourselves perched on the sofa area as no tables or chairs free. Basic buffet fayre, but adequate. Seemed understaffed and everything was running out.

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Helpful?
1Thank Karen M
IHGService, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi Karen M, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward our property's overall cleanliness and level of service rendered by our hotel staff members, It is regrettable to learn about your dismay towards the quality of food served during your stay. Allow me to apologize...

Reviewed 6 February 2017 via mobile

I stayed here with my boyfriend for 3 nights. The staff were friendly and welcoming. The room was clean and although the hotel is near quite a busy road, there was no traffic noise. The bed was really comfy and the shower was hot and powerful. The breakfast was delicious and there are plenty of options. There is plenty of...

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Helpful?
1Thank Julia S
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Julia S Thank you for your fantastic feedback regarding you stay at the Holiday Inn Express Newcastle Metro. As the team at the Hotel from reception to house keeping care a great deal about our guests and go the extra mile to ensure the have an enjoyable stay at the Hotel. We get a lot of guests at the...

Reviewed 1 February 2017

Always consistent at this holiday Inn. friendly front of house, spotless rooms, great sleep quality with all you can eat breakfast to set you up for the day. Lot's of places to eat just outside front door so not far to stagger back if you have overdone it!!!

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1Thank Paul T
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Paul T Thank you for your great feedback regarding your recent stay at the Holiday Inn Express Newcastle Metro. Our Housekeeping team are very happy you found the rooms to be spotless are they work very hard to keep up a high standard. The Hotel front desk team are very friendly and love to make sure all our gusts...

Leicestershire
Reviewed 29 January 2017

All of the staff from reception to housekeeping were excellent, pleasant, friendly and extremely helpful. Clean comfortable rooms and a good breakfast for what is classed as a budget hotel. If your staying in Newcastle for shopping, sightseeing, visiting or socialising this hotel is ideally located.

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Helpful?
1Thank Anthony M
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Anthony M Thank you for the great feedback regarding your recent stay at the Holiday Inn Express Newcastle Metro. As the whole team at the Hotel work very hard maintain a great standard of rooms and customer service from arrival to departure they are so happy that you received this. The Hotel is very popular as we have great...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM247 - RM543 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle Metro Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Express Newcastle Metro Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lovely views over the river out back with occasional trains passing during the day but not late at night.”
 of 5 bubbles paultI1099RQ, 1 Feb 2017 | Read review
“All floors are accessible by a lift,”
 of 5 bubbles H338UBanthonym, 29 Jan 2017 | Read review
“Best views. clean rooms”
 of 5 bubbles drtjtalloo, 26 Jan 2017 | Read review
“room 123 very quiet and on ground floor”
 of 5 bubbles 797janec, 8 Jan 2017 | Read review
“Find out from staff about switching on the hairdrier”
 of 5 bubbles micksaxblack, 11 Dec 2016 | Read review
5 of 5