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Novotel Newcastle Airport

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Novotel Newcastle Airport
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1,155 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
Morayshire
1 review
Reviewed yesterday NEW

Arrived in room with dirty socks left lying. Juice/coffee spilt over furniture/walls. Sofa bed made out when there was no need, only two of us. Got offered another room, empty plastic cup behind sofa, sugar sachets/coffee dropped behind furniture. Overall the hotel lacks attention to detail. Carpets shabby, needing a good clean, same sweet wrappers left in lift for two... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Lesley F
Glasgow, United Kingdom
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 days ago NEW via mobile

This hotel is not at the airport nor does it operate like an airport hotel. We had no hot water therefore were unable to shower before our flight. No management were present at hotel. When manager was called she said it's 4am and these things happen. Not good enough No form of compensation or apology offered Avoid

Helpful?
Thank GlasgowHappyHolidays
Newton-Le-Willows, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW

We have stayed here on a number of occasions over the last 2-3 years and always find it to be good value compared with others. We stayed just the one night on this occasion, visiting relatives, and as usual found the staff to be very courteous and efficient whilst being friendly and helpful. And this was ALL the staff, from... More 

Helpful?
Thank Robert W
Fife, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Originally booked n for one night plus car for 15 nights as we were flying to Florida from Newcastle. Flight was delayed 24 hours because of hurricane in USA. Needed an extra night. Although hotel was fully booked the reception staff kept me informed of the situation and eventually found a room for us. Brilliant service which was a great... More 

Helpful?
Thank Charlie S
Wylam, England, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

I stayed one night here after a much more expensive hotel stay in Harrogate. I thought it was really good - despite having to pay for the car park, which I think is a bit of a cheek for an overnight stay...thoguh understandable if people are off on holiday for a week or two. The welcome was warm, the room... More 

Helpful?
Thank Heather M
London, United Kingdom
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 week ago

if you go through my contributions you will find that I am normally a horrible scrooge with stars but with this hotel, even before the visit I decided to give them 5 stars and if there was a possibility of putting in more I would have put more. Let's start from the beginning. I wrote to the hotel telling them... More 

Helpful?
Thank Walid E
Lincs
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

I visit this hotel on at least ten occasions over the year and am always pleased to return. The staff are extremely helpful, the room is quiet and comfortable. If I were to make any criticism, it would be against the carpets which are beginning to show signs of wear in some places. Otherwise, an easy experience away from home.

Review collected in partnership with Accorhotels.com

Helpful?
Thank TigerTimLincs
Stockport, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago via mobile

Ok here goes ....I do a lot of business trips out of Newcastle airport and normally stay at the Doubletree hotel at the airport. However this time my boss put me up at the Novotel . If it was because it was cheaper this soon back fired at it was a £8.60 taxi ride both ways so any money saved... More 

Helpful?
Thank hutch9964
Kent, England
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

The staff were helpful and pleasnt. The room was a good size and had free wi-fi but had only a small window and the lighting was very subdued so difficult to work. There was a parking charge of £6 a day but there was plenty of parking. The food was the worst aspect. It was very much below par

Helpful?
1 Thank GythaOgg

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 

Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM180 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Newcastle Airport staff and other travellers.
11 questions
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Questions? Get answers from Novotel Newcastle Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“apparently first floor is quiet but that is only hearsay”
 of 5 bubbles GythaOgg, 16 Nov 2016 | Read review
“Another hotel”
 of 5 bubbles GuisboroughJeff, 12 Nov 2016 | Read review
“Second floor could not hear any noise from the ground floor”
 of 5 bubbles richardmN6363HC, 13 Oct 2016 | Read review
“soundproofing is good so you don't hear traffic on A1 or from airport”
 of 5 bubbles tony1046, 19 Aug 2016 | Read review
“Rooms on the front overlooking the car park are quieter”
 of 5 bubbles BotanicBill, 11 Aug 2016 | Read review
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