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Novotel Newcastle Airport

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Novotel Newcastle Airport
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1,227 Reviews from our TripAdvisor Community

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Showing 1,169: English reviews
Bath
Reviewed 20 October 2015 via mobile

I have stayed here four times since July, last couple of times I eat off the £20 for three course menu. Tonight I had the pate, clearly from a super market with floppy soggy toast, the chicken breast with herbs and Parmesan cheese with roast potatoes... The potatoes were boiled not roast, pictures to follow. My room 215, pictures of...

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Helpful?
Thank philip s
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on 0191 214 0303 t discuss this further should you so wish. Kind regards, [General Manager Sheena Hodgson] "

Reviewed 19 October 2015

Stayed for 6 nights. Hotel was great! room were up to standard, breakfast could of been better! big car! seen a lot of pilots and cabin crew so defiantly only a airport stay hotel. a 5 minuet walk to a Toby Carvery and metro line and also to a Mc Donald's and Tesco. Ideally not a hotel you would use...

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Helpful?
1Thank Steven T
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [General Manager Sheena Hodgson ) "

Welwyn Garden City, United Kingdom
Reviewed 19 October 2015

I stayed here for one night on business and was very pleasantly surprised. Paid less than £100 for bed and breakfast and wasn't expecting much. But the room was spacious and very clean and the bathroom was well appointed with a very good shower which I always appreciate! The breakfast was fine - nothing to set the world on fire...

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Helpful?
1Thank EoinCKMC
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson) "

Fife
Reviewed 17 October 2015 via mobile

Stayed for one night either side of our holiday with parking. Staff and facilities brilliant. Thanks to Adis on Reception for sorting out my booking error and to the restaurant staff for letting us sneak in for breakfast despite us being a little late. Superb customer service from the staff here. Lovely Fair Trade toiletries and very clean rooms. Grounds...

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Helpful?
Thank Manamana
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson] "

Glasgow, United Kingdom
Reviewed 16 October 2015

This hotel was the best pre flight hotel i have stayed in as you go in and park your car and thats the hard work done. The rooms are very clean and spacious and you book a taxi for whatever time suits which is included in price and on arrival back you just leave terminal jump in a taxi which...

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Helpful?
Thank stuartlaird
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, [General Manager Sheena Hodgson] "

Reviewed 16 October 2015 via mobile

I recently stayed here on business. The rooms were very clean and the food was very good. One of the better hotels in the area. There is a retail park very close to the hotel which is very convenient. If I am in the area I will stay here again

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Helpful?
Thank david_mci2002
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [General Manager Sheena Hodgson ) "

A TripAdvisor Member
1 review
Reviewed 15 October 2015

Was forced to pay £250 for the Sat night due to rugby world cup and then the next night was £90, what a rip off. Hotel must have felt guilty because we had a complementary bottle of wine, chocolates and a rugby world cup book in our room ( I would have preferred a reduction in the bill). Room was...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank A TripAdvisor Member
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you for your feedback regarding your stay over the Rugby World Cup events. As these were specific and high profile events, accommodation rates were very high across the whole region and where demand was less high, rates were lowered appropriately. . Kind regards, [General Manager Sheena Hodgson] "

York, United Kingdom
Reviewed 11 October 2015 via mobile

this place was great and the staff were lovely ... I would definitely recommend this hotel. The staff cared about making our stay comfortable from the moment we arrived to the moment we left. It was clean, tidy and modern. The children were made to feel welcome with a small play area with an Xbox and a few toys and...

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Helpful?
Thank abigail e
sha909, General Manager at Novotel Newcastle Airport, responded to this review

Many thanks for your great comments - we are all really delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Regards, Sheena Hodgson, General Manager

South West England, United Kingdom
Reviewed 8 October 2015

I booked a room here for 2 nights. Was pleasantly surprised at the size of the room and bed for the amount I paid. Very comfortable. Only down sides were the fact that the toilet is separate to the bathroom, nothing major, but very old fashioned. It also could of been cleaner. There was a massive layer of dust over...

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Helpful?
Thank AlexandraM241
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [General Manager Sheena Hodgson ) "

Liverpool, United Kingdom
Reviewed 6 October 2015

I really cant fault this hotel, I've stayed here twice in a month, once for business and once with my partner and my little boy. Great pool, great room, clean, nice bar area, staff always mega mega helpful. Amenities close by, metro links close by, town about 10 minutes away by taxi.

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Helpful?
Thank KenneyRaikkonen
sha909, General Manager at Novotel Newcastle Airport, responded to this review

"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson) "

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 

Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM237 - RM597 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Newcastle Airport staff and other travellers.
13 questions
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Questions? Get answers from Novotel Newcastle Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor...peaceful (some clubbers!)”
RayH25, 5 Apr 2017 | Read review
“Ask for a quiet room.”
2Wabisabi, 26 Mar 2017 | Read review
“117 room is nice”
336beth, 21 Feb 2017 | Read review
“Rooms at the second floor have a way better view”
706brittf, 14 Feb 2017 | Read review
“Request quite room then make sure before trying to sleep its what you asked for”
Davlin24, 13 Feb 2017 | Read review
5 of 5