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Castle Garth, Newcastle upon Tyne NE1 1RQ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$120
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US$108
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Traveller (880)
Room & Suite (345)
Dining (138)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 90 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Few hotels can boast a more enviable city centre postcode than the Vermont Hotel, for this imposing structure is located in the heart of the City of Newcastle-upon-Tyne, not only next to the Castle Keep and opposite the historic Moot Hall, but also just two minutes from Newcastle's Central Station. Combining old character in the form of 1930s grandeur with contemporary elegance and four-star luxury, the landmark building is your base from which to discover the many bars, shops and attractions of the town centre and wider area. Look outside your window and you might see such sights as the River Tyne, Millennium Bridge or stunning cathedral, and it's not the only mark of the sheer inspiration of the Vermont Hotel experience. That's because the reasons for the hotel's reputation become clear with a stay in any one of its sophisticated bedrooms, which are finished in soft relaxing colours while also coming with a wealth of facilities for your pleasure and comfort, including - among others - private en-suite bathrooms, a mini bar and free Internet access.
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Taxi service
Conference facilities
Banquet room
Valet parking
Paid public parking nearby
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Special diet menus
Rooftop bar
Meeting rooms
Solarium
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, Russian, Spanish, Lithuanian
3020Reviews31Q+A100Room tips
Traveller rating
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Popular mentions
Tour570631 wrote a review Yesterday
1 contribution
We held our wedding here and the staff couldn’t be more helpful and pleasant. However the whole hotel needs a refurbishment. The rooms are tired and shabby with very antiquated fittings. Only one set of toilets available in the entire hotel once you came out of your room, and these toilets could be a film set for Trainspotting. I’m not sure why this hotel is 4 Star. It’s an alright 3 Star at best. We’ll definitely head for the Mal Maison or Crowne Plaza next time for a more modern hotel experience.
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Date of stay: October 2021Trip type: Travelled as a couple
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Lorraine M wrote a review 16 Oct
2 contributions
Pro's - Fab breakfast, great location, friendly staff. Cons- heating on timers rooms are freezing even with the heating on, there was only 1 small radiator in the room. We checked in at 3pm, my partner had surgery on his eyes and needed to rest, it was that cold I had to keep my coat on until the heating kicked in but we were both cold all night.
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Date of stay: October 2021Trip type: Travelled as a couple
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Marie-Anne F wrote a review 15 Oct
Glasgow, United Kingdom5 contributions6 helpful votes
After a busy week at worked we booked a last minute trip to Newcastle. With little availability we were pleased to see what looked like a very classy hotel with a room left. It was pricey but we thought after not getting away for so long due to COVID it would be a treat. The hotel was lovely. The noise from the club below was not. From reading other reviews I can see this s a common problem. Shame as staff and facilities lovely. If it wasn’t for the nightclub noise this would be a great hotel. If you want to sleep though don’t book a hotel with a nightclub below. Unless of course you are there to party.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip: Request a quiet one
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DJMAKMA wrote a review 15 Oct
1 contribution
An evening reunion of 17 people with dinner in a private room, followed by an overnight stay. Excellent dinner with attentive service. Comfortable bedroom. Good breakfast. Pleasant ambience throughout the hotel. Staff were unfailingly polite and helpful. If I had to make a criticism it would be that queues built up at check-in and check-out with only one (very pleasant) member of staff in attendance.
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Guest Services, Guest Services / Front Office at The Vermont Hotel
Responded 2 days ago
Thank you for your lovely review and comments which we really apprecaite and we are delighted that you enjoyed your stay and renunion with us. We hope to see you again. Kind regards
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Izbat wrote a review 15 Oct
Whitley Bay, United Kingdom64 contributions40 helpful votes
Stayed here for a business trip, booked through a third party provider who our company uses for thousands of trips every month. Arrived to be told I couldn’t have the pre-paid room (attached to a company credit card, with meal allowance attached) as I didn’t have a chip and pin card with me. This was not made clear when booking, which The Vermont needs to rectify if they want to use a third party booking system for business travellers. I offered to pay a significant deposit on my card (on my phone), or leave my iPhone as collateral, or give them my actual card number etc., but due to a ridiculous policy they still wouldn’t give me the room. I had to call a colleague to drive over an hour with their card; had I been on my own I would have been stuck. I was given a glass of wine as an apology, but it didn’t make me want to use the hotel again for personal or business use. Room was okay, plain but clean, although the bath plug was stuck in so I couldn’t empty it. I was the only person at breakfast at 7am and my muffin with the Eggs Benedict was burnt, so that went uneaten. Blonde lad at the bar doing a 10 to 10 shift was friendly and the only person who cheered me up on an otherwise disappointing stay. The concierge was also helpful.
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Date of stay: October 2021Trip type: Travelled on business
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Response from Guest Services, Guest Services / Front Office at The Vermont Hotel
Responded 3 days ago
Thank you for your review however the policy is very clear on our website, all third party websites and our email confirmations to all our guests, clearly states that you require a chip and pin card on check on. This policy is operated all over the UK/World in hotels and is not something that we have put in place as an indivudal. I am glad that Kane looked after you and I will pass comments onto him. I have passed your comment about breakfast to the Chef as this is unaccetable and I do apologise and hope it was rectified for you. Kind regards
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PRICE RANGE
US$87 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vermont hotel newcastle upon tyne, vermont newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
101
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Frequently Asked Questions about The Vermont Hotel
Which popular attractions are close to The Vermont Hotel?
Nearby attractions include The Glamorous Owl (0.3 km), The Quayside (0.4 km), and Grey Street (0.3 km).
What are some of the property amenities at The Vermont Hotel?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at The Vermont Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at The Vermont Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Vermont Hotel?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to The Vermont Hotel?
Conveniently located restaurants include Simla Restaurant, The French Quarter, and Revolution Bar & Kitchen.
Are there opportunities to exercise at The Vermont Hotel?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is The Vermont Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at The Vermont Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Vermont Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Vermont Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, and Lithuanian.