Nothing much wrong with this. Check in was smooth and friendly and our room was large and clean. The hot water was a little cool but the bed was comfortable and not bad value. The breakfast was so so, with my bacon still oinking on...More
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I visited some friends in Newcastle to have some fun, the room price was challenging however matched in a nearby hotel. The room pictures provided were deceiving. After checking in I found the room smelling, the ceiling paint is off probably due to stagnant water!...More
Thank you for your review but this account isn't exactly accurate! We have recently had a new roof on the hotel, hence the scaffolding- unavoidable and necessary for the comfort of all guests. You were offered an alternative room but refused to move. There were...More
Rudest check in I've experienced. Had to give £20pp cash as a security deposit!? (Which they were hoping we'd forgotten about on check out). The whole thing is geared towards the kind of stag do/hen party, with the expectation that the 'guests' will break stuff...More
Thank you for your review and your comments about the room have been noted. We are in the process of updating all rooms but absolutely refute your suggestion that there are broken areas . In relation to the bond, this is standard in all Newcastle...More
Arrived early on the Saturday but that was not a problem. Showed to our room and told to sort out check in later. It's rough round the edges but quiet, really friendly staff, good breakfast and more importantly no stag or hen parties. Hard to...More
Visited this hotel with friends and stayed for 3 nights. The staff were unbelievably friendly and couldn't do enough for us. The rooms were comfortable and clean and there was an excellent breakfast each morning. The hotel is perfectly located for the city centre and...More
"Room 9 or 10 seemed to be the nicest, large windows, nice and bright. Loft ceilings."
"If you want an early night there can be a lot of noise especially if you are in the ground floor room at the..."