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The New Northumbria Hotel

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Traveller (51)
Room & Suite (157)
Dining (102)
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Overview
  • Excellent47%
  • Very good34%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“superior room”(36 reviews)
“osbornes bar”(7 reviews)
“osborne road”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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66
28
11
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All reviewssuperior roomosbornes barosborne roadan italian restaurantjesmond areawest jesmond metro stationcity centrelimited parkingfreeman hospitalon arrivallovely hotelstayed here for nightshotel restaurantgood sizebars and restaurantsvisiting newcastlefull english
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11 - 15 of 528 reviews
Reviewed 4 April 2018 via mobile

This hotel is located in the lovely area of Jesmond. The area is close the Jesmond Metro station, amenities and a short Metro journey to central Newcastle. The staff are excellent and are very friendly and accommodating, a real asset to this hotel which would...More

Thank Leerow
Response from The Malhotra G, Owner at The New Northumbria HotelResponded 12 April 2018

Dear Lee, Thank you for taking the time to provide us with feedback regarding your recent stay. We are thrilled that you loved the location of the hotel, and our spotless rooms. We pride ourselves in our customer service, so I’ll make sure the team...More

Reviewed 2 April 2018 via mobile

Went here for 3 nights in standard room. Room 126 not a bad room but does need a bit decorating etc, wall paper coming off in places and the bin was broken and one morning I went to get a shower and the bottom fixing...More

Thank Wrights125
Response from The Malhotra G, Senior Receptionist at The New Northumbria HotelResponded 7 April 2018

Good Afternoon, Many thanks for taking the time to provide us with great feedback. We apologise for the issue regarding the shower and smokey room but pleased to know you were offered a room move at the time of reporting the issue with Kasha. Thank...More

Reviewed 22 March 2018 via mobile

I have stayed here a few times, unfortunately the stays have been vastly different. I have stayed in standard, delux and junior suite. The delux and suite have been to a great standard however I cannot say the same about the standard rooms. Some of...More

Thank Pech020
Response from The Malhotra G, Senior Receptionist at The New Northumbria HotelResponded 29 March 2018

Good Morning, Thank you for taking the time to provide us with feedback. We appreciate all types of feedback, good or bad in order to help us improve. We have a wide range of hotel rooms to offer from singles to standard doubles/twins to superior...More

Reviewed 5 March 2018 via mobile

Spent a couple of weeks in the hotel during a very challenging time due to family illness. The hotel was truly amazing. The staff - and I mean ALL the staff were so good -kind, thoughtful uk and very very helpful. I was staying on...More

Thank ArtDecoFantastic
Response from The Malhotra G, Senior Receptionist at The New Northumbria HotelResponded 29 March 2018

Good Morning, Thank you so much for your taking the time to provide us with lovely feedback. We are very sorry that you were visiting under sad circumstances but glad to know that we made you feel as comfortable as possible during your challenging time....More

Reviewed 24 February 2018 via mobile

We only stayed for one night everything was spot on. Staff were really friendly. Hotel was very clean and the rooms were big and comfy. Will be staying here next time we come to Newcastle. Oh yeh. The bed was massive (felt like you had...More

Thank Michael D
Response from The Malhotra G, Senior Receptionist at The New Northumbria HotelResponded 29 March 2018

Hi Michael, Thank you so much for your 5 star rating and taking the time to provide us with great feedback! We also agree that the beds are amazing!! So comfortable and big! Don't forget to book direct with us on your next stay to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$56 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$56 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (51)
Room & Suite (157)
Dining (102)
Amenities (4)
Business Centre & Event Rooms (2)
Questions & Answers
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jakee94
18 September 2017|
AnswerShow all 7 answers
Response from LizCully | Reviewed this property |
no ....
0
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kal3idoscope
4 September 2017|
AnswerShow all 2 answers
Response from LizCully | Reviewed this property |
it's on a main road x
1
Vote
emmajanemc
8 January 2017|
AnswerShow all 2 answers
Response from The Malhotra G | Property representative |
Hi there, We our located on the outskirts of the city centre in Jesmond. Jesmond is a lovely residential area with a park, bars, restaurants and boutique shops. We have a metro train that takes you straight into the city... More
1
Vote
Room Tips
"request a high floor and you may be ok."
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"rear of building"
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"If they were all as good as ours any room will do !!"
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"Rooms at front may have some noise from bar at front, but it didn't disturb me"
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