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Surtees Hotel

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14/05/2017 15/05/2017
1 room 2 adults 0 children
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560 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Reviewed 13 September 2015 via mobile

Went here with friend for our regular monthly night out in newcastle. Had read a couple of reviews but thought we would give it a chance thinking at the prices they charge it got to be good! SO WRONG!!! First you got to find it & thats up a flight of stairs hiden round back of shops bang oppiste multi...

Thank Jane W
Burnham, United Kingdom
Reviewed 13 September 2015

After reading the reviews about this hotel... we tried to cancel our reservation but were told it was too late... 12 days before! Shame as it was an awful hotel! The entrance and stairs are very shabby and dirty looking! The stair carpet was very worn dirty and coming away in parts. The lift was a nightmare The rooms were...

Thank Jenny M
Reviewed 8 September 2015

I booked a last minute Friday night stay here at the Surtees Hotel, Newcastle. The hotel in my opinion wouldnt be for everybody's taste as the lift broke on us twice and there was a few chips in the walls in our room but for me, I thought it was brilliant. All the staff are very kind and friendly along...

1Thank Abigail2808
Reviewed 7 September 2015

Surtees Hotel advertises itself as being located on Dean Street in Newcastle but is misleading because it is located on a side street close to Dean Street with the back of the end of the hotel facing the street. For those visiting Newcastle, it might make it difficult to find as it is not well sign-posted and the entrance is...

Thank ICaithness
Rochester, United Kingdom
Reviewed 4 September 2015 via mobile

Well apart from a comfy bed and the nice complimentary making facilities, the rest of the room was to be desired after reading what the actually leaflet said. You couldn't swing a cat in the bathroom. Needs just a shower, new carpets a must! The carpet on my feet I felt tiny sharp bits when walking on it. The carpet...

Thank lougem009
Mayne Island, Canada
Reviewed 1 September 2015

Budget hotel but clean and accommodating. So central to restaurants and city centre. Staff were very friendly and helpful. There was a crowd of us and it was lovely having the downstairs lounge to meet in and relax.

1Thank Colleen M
Reviewed 1 September 2015 via mobile

Visited this hotel as a large group of friends. Very reasonable price and super location. Pictures on hotel website are not a true reflection. Hotel has obviously been refurbished at some point but is now in a very poor state. Our carpet had a large wet patch next to the bed. Skirting around door missing, mould on walls, cracks, dents...

Thank Linsay2012
Reviewed 31 August 2015

Eight of us stayed here,all had rooms on different floors.bit of a problem getting up and down stairs,as the lift wouldn't work,and had heavy luggage.very clean hotel,bed very comfy.hospiality tray with coffee,tea and hot chocolate.staff friendly and helpful.in the centre f the city,so ideally situated

Thank ninascotland
Reviewed 26 August 2015

I reviewed the Surtees Hotel in August 2012 and pointed out a few minor irritations. The front entrance to the hotel has been given a bit of a makeover, with patio chairs and tables outside ( which seem to be there to accommodate smokers rather than to encourage people to sit out in the sun), wheelie bins have been moved...

Thank Rockliffe_Rover
Reviewed 25 August 2015 via mobile

Really happy with our stay here as we weren't expecting much. The room was clean but a touch small. The bathroom was fine as well. The hotel is in a great spot in town BUT it is next to a gentlemen's/strip club. The entrance to this hotel is down an alleyway next to the strip club. We were here on...

1Thank Cvaningen

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14/05/2017 15/05/2017
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi

Additional Information about Surtees Hotel

Address: 12-18 Dean Street, Newcastle upon Tyne NE1 1PG, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM226 - RM561 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surtees Hotel 3*
Number of rooms: 40
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Also Known As:
Surtees Hotel Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Surtees Hotel staff and other travellers.
9 questions
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4 months ago
5 months ago
6 months ago
Derby, United Kingdom

See all questions (9)

Questions? Get answers from Surtees Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a low floor as the lift didn't work”
georginathornton, 24 Apr 2017 | Read review
“All rooms access from first floor stairs but has a lift”
michaelLincolnshire, 10 Dec 2016 | Read review
“Ask for a room at the rear as the front is very noisy”
LinsleyT, 29 Oct 2016 | Read review
“A room on a high floor may give you more quiet”
lmorby, 15 Oct 2016 | Read review
“As close to the ground floor as possible in case the elevator still doesn't work!”
weegerd, 1 Aug 2016 | Read review
5 of 5
US$48* /night
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Prices are for 1 room, 2 adults
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