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Beware there is very little car parking and none available you have to use a pay and display unsecure public car park. Also there is no shampoo/shower gel which was disappointing. However the staff were lovely, particularly the ones in the lounge bar, and food...More
Review collected in partnership with Best Western GB
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Response from Joy B, Manager at Best Western Gibside HotelResponded 2 weeks ago
Thank you for taking the time to review our hotel and we are pleased that your found our staff and food good.
All of our rooms have toiletries. In some of our rooms they are in the mirrored cabinet above the sink.
We do only...More
Stayed here for one night. I have to say the biggest problem is parking in the area and it is not helped by having to lug cases up the front of the hotel steps to get in there. Other than that, it is a nice...More
Response from Joy B, Manager at Best Western Gibside HotelResponded 15 June 2017
Thank you for taking the time to review our hotel.
i am pleased that you found our staff to be helpful and pleasant.
i apologise for the internet access but Virgin Media have been having problems in the area recently.
When you visit us again...More
the room we had was tastefully decorated clean and airy with an enormous bed. the bathroom had a shower over the bath so was no good for the wife. the only meals we had was breakfast and the menu was quite extensive poached eggs very...More
We stayed here for three days whilst we visited our family in the North East of England. We are fussy! However, our experience here was really enjoyable. Booking was easy, the staff went out of their way to help and were friendly but professional. The...More
Thank Helen C
Response from Joy B, Manager at Best Western Gibside HotelResponded 30 May 2017
Thank you so much for taking the time to review our hotel.
We are pleased that you enjoyed your time with us and we look forward to seeing you again in the future.
Thank you again for your kind comments.
Staff - extremely friendly, cheerful, obliging and competent.
Food - excellent especially the breakfasts.
Rooms - decor good and in good condition, warm - spoilt by having to move rooms because of faulty shower.
Common areas - all clean, well maintained and well heated.
Response from Joy B, Manager at Best Western Gibside HotelResponded 19 May 2017
Thank you for taking the time to review our hotel and we hope to see you again in the future.
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Free High Speed Internet ( WiFi )
Things to do
US$74 - US$145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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