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Malmaison Newcastle

Agoda.comUS$80*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$92*
US$80*
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US$92*
US$83*
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Malmaison Newcastle
Malmaison Newcastle
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2,214 Reviews from our TripAdvisor Community

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Showing 2,202: English reviews
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Redcar, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed at the hotel on a Friday evening. Really customer focused staff, lovely rooms and a good experience generally. The restaurant prices are on the high side but the hotel is in a great location, parking is nearby and Newcastle is a great city.

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Helpful?
Thank Terry C
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Terry C, Thank you for taking the time to write your review and I’m really pleased that you had a good experience. It’s great to read that you found the staff to be customer focused and that you found the location to be convenient. Regarding the prices in the Chez Mal Brasserie, we do feel that our prices are...

Reviewed 6 days ago NEWvia mobile

Booked this on Hotels.com for £60.00 Used this location as a mid point stop off on the way the Edinburgh. Hotel was faultless, in a perfect position for a few beers at night. Would stay again even at full price.

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Helpful?
Thank Paul H
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Paul H, Thank-you for taking the time to write your review. I am pleased to read that you found that our Quayside location was suitable for you. Its‘s also great to hear that you found our pricing good value for money. We very much look forward to welcoming you back to Malmaison Newcastle on your next stay with us...

London, United Kingdom
Reviewed 6 days ago NEW

A brilliant hotel - lovely rooms, perfect situation fro exploring the magnificent city and surrounding beautiful countryside Hotel is really well equipped, rooms are very spacious and staff friendly and helpful

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Helpful?
Thank 328annie
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear 328annie, Thank-you for taking the time to write your review. I am pleased to read that you found that our Quayside location was suitable for you, and you enjoyed the views over the River Tyne and Millennium Bridge. It’s also great to read that you found our location to be convenient for exploring the city, given that it is...

Shrewsbury, United Kingdom
Reviewed 6 days ago NEW

Malmaison Newcastle rooms have had a refurb. The last time I stayed here it was looking a bit tired. A lick of paint, new curtains and refreshed bathrooms have made a big difference. I'd booked a standard room with river view. The room reeked of smoke and I was moved as soon as I rang reception to an alternative on...

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Helpful?
Thank 111Traveller111
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear 111Traveller111, Thank-you for taking the time to write your review. I am pleased to read that you found that our Quayside location was suitable for you, on the Quayside, overlooking the Millennium Bridge. It’s also great that you found the hotel to be refreshed and that you enjoyed the views from your room. I would like to apologise for...

Bedlington, United Kingdom
Reviewed 6 days ago NEWvia mobile

The afternoon tea over looking the Sage and Baltic museum was a very nice way to start our stay. Car parking in the multistorey easy to find and at a extremely reasonable cost. Our room over looked the bridge and at night was spectacular. Staff very pleasant and helpful. There were some renovations going on but it did not in...

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Helpful?
Thank pampeake11
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear pampeake11, Thank-you for taking the time to write your review. I am pleased to read that you found that our Quayside location was suitable for you, and you enjoyed the views over the River Tyne and Millennium Bridge. It’s also great to read that you found our location to be convenient for exploring the city, given that it is...

Glasgow, United Kingdom
Reviewed 1 week ago NEWvia mobile

2 nights at the Newcastle Malmaison. Located right beside the Gateshead Millennium bridge and within easy walking distance of the main rail station. Starbucks coffee shop on the hotel footprint. The hotel is standard Malmaison fare, being stylish and welcoming. Staff are spot on and very helpful. We were in Room 216 which is overlooked by a high rise office...

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Helpful?
1Thank jimglas01
London, United Kingdom
Reviewed 1 week ago

This is a lovely hotel in a brilliant location and the new bar is really nice. It loses a point for each of the following revenue-related no-no's: - no toilet brushes. That's just gross. - don't forget your toothpaste or they will charge you £2.50 for a generous THREE millilitres of toothpaste and a 10p toothbrush. Breakfast is good although...

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Helpful?
Thank bomon
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear bomon, Thank you for taking the time to write your review. It’s great to read that you found the hotel to be lovely and that you loved the new refurbished bar. I can only apologise that the bathroom amenities were not up to your standard, however it is a conscious decision not to have to have toilet brushes in...

Reviewed 1 week ago via mobile

Amazing hotel. Fabulous restaurant. Food delicious. Staff couldn't have been more helpful. Thank you for a great stay. Two amazing evening meals and lunches. A big thank you to Don in the restaurant and all the very helpful staff. Never had to wait to be served and food was quick and lovely.

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Helpful?
Thank Alan W
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Alan W, Thank you for taking the time to write your review following your stay at Malmaison Newcastle. It’s so great to read that you found the hotel to be amazing. It’s lovely to read that you enjoyed your lunch and evening meal in our Chez Mal Brasserie. I’m also really pleased that Don and the rest of the...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago via mobile

Came here for dinner as we always love to come for drinks in the bar. We saw pictures of the new bar refurb so decided to make a night of it having dinner in the brasserie then moving to the bar after for a bottle of fizz. Service was great, staff were lovely (especially don our server, what a top...

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Helpful?
Thank nicholkerry
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear nicholkerry, Thank you for taking the time to write your review and a big thank you for your positive comments about the new bar! I’m really pleased that you enjoyed your dining experience in our Chez Mal Brasserie and that you received great service from Don. It’s also great to read that you found the food to be tasty...

Plymouth, United Kingdom
Reviewed 1 week ago via mobile

What a fantastic weekend in the most amazing hotel. Everything from the initial telephone booking to the welcome at reception was easy and simple. The quality inside was exceptional. Loved the food, cocktail bar, Spa and room luxuries. I even beat my wife on the bar football table in the room 4-1 Loved it so much !! Will return !!

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Helpful?
Thank Graeme K
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Graeme K, Thank you for taking the time to write your review following your visit and thank you for choosing Malmaison Newcastle. I’m really pleased that you enjoyed the food, cocktails, Spa and rooms. It’s also so great to read that you found the booking and arrival smooth and professional. We very much look forward to welcoming you back...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more   less 

Additional Information about Malmaison Newcastle

Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM457 - RM1,030 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Priceline, Hotel.de, Agoda, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Malmaison Newcastle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne
Hotel Style:
#2 Spa Hotel in Newcastle upon Tyne
#9 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Newcastle staff and other travellers.
20 questions
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United Kingdom
10 months ago
Durham, England, United Kingdom
Newcastle upon Tyne, England
over a year ago
Newcastle upon Tyne, United Kingdom
Durham, United Kingdom
4 days ago

See all questions (20)

Questions? Get answers from Malmaison Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with river view are worth the extra money in my opinion”
328annie, 19 May 2017 | Read review
“Ask for a room with a decent sized bathroom”
nicholsd_13, 17 May 2017 | Read review
“Rooms overlooking the Millennium Bridge”
BridgetYorkshire, 15 May 2017 | Read review
“top floors and river views”
iain253, 8 May 2017 | Read review
“River view”
EnnieJ, 7 May 2017 | Read review
5 of 5
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US$80* /night
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Prices are for 1 room, 2 adults
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