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Malmaison Newcastle

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Malmaison Newcastle
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1,968 Reviews from our TripAdvisor Community

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Showing 1,958: English reviews
Cambridge
Level Contributor
119 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed yesterday NEW

Every member of staff we encountered was friendly and helpful without exception. Our room was large and modern with a wonderfully comfortable bed. Only grumble is that the lighting in the bathroom is no good for doing your makeup. Breakfast was delicious and we found service in the restaurant and bar to be prompt. An enjoyable stay for a family... More 

Helpful?
Thank WibblyWoo
Leeds, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed yesterday NEW via mobile

Just not worth the money they charge. At over £200 a night for a suite you expect some basics like a clean room. After the first night they seem to forget to give us clean glasses for water. Double glazing that is way past it's best and full of internal condensation. Breakfast service equally as bad - it's not that... More 

Helpful?
Thank Stever145
2 reviews
Reviewed 3 days ago NEW via mobile

Meal in restaurant very poor. Meal cold. Staff not interested. Room had very inadequate facilities. Stopped in Malmaison in Liverpool and similar to this and once again staff not interested. Made booking for 6 business colleagues. Will not be booking again

Helpful?
Thank trebrac
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW

We've just had a wonderful stay (end November 2016) at Malmaison Newcastle. We had a great view of the Millemium Bridge from the 6th floor and at night the lights along the River Tyne were great. We can recommend the food in the brasserie which was lovely and hot, desert fab too. All topped off with a romantic walk along... More 

Helpful?
Thank Denise K
London
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

This is a great hotel in a great position. Rooms are comfortable and clean. Only comment would be the rooms are just too dark even with all the lights on. in addition the safe was positioned on the floor of the wardrobe and to get into it you had to lie on the floor and to read the instructions was... More 

Helpful?
Thank SDG6
Newcastle upon Tyne, United Kingdom
1 review
Reviewed 1 week ago

I have just spent the night in Malmaison Newcastle. I have stayed there on previous occasions in a standard room which are great. However, this time we stayed in a junior suite, The Vistafjord. It's very roomy with a separate lounge area, dressing robes and slippers, complimentary water and chocolates. Nice view of the River Tyne. Huge comfy bed.Check-in was... More 

Helpful?
Thank Carol2711
Newcastle UponTyne
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Stayed here again for our 10th Anniversary. Tea was lush and filled us up. room was lovely, stayed in an exec corner suite, dinner was lovely and so were the staff but the fact that there was a wedding reception on and the kids were running around the restaurant at 9.30 didn't make it very romantic. Will visit again, just... More 

Helpful?
Thank nomis7
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

I visited the Malmaison Brasserie with my Fiancee and had a fantastic night. The food was first class and we were looked after in style by Don and Piera. We ate from the festive menu and would highly recommend a visit. We will definitely be back.

Helpful?
Thank Dave J
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Dave J, Thank you for taking the time to write your lovely and very complimentary review. I’m so pleased that you enjoyed your dining experience in the Brasserie and that Don, Piera and the rest of the team looked after you so well. I’m also really pleased that you really enjoyed our new festive menu! Once again thank you... More 

2 reviews
Reviewed 1 week ago via mobile

After a fantastic day out in Newcastle and the hotel being recommended we were very disappointed. From about 11.45 until 4 in the morning the noise was horrendous. People shouting and screaming in the corridor, people constantly knocking on doors, doors slamming !!! Finally got to sleep about 5 in the morning to be woken by the recycling collection !!!... More 

Helpful?
Thank Helen S
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Helen S, Firstly, thank you for taking the time to write your review. I am very sorry to read your feedback following your stay with us. I also sincerely apologise that your experience was negatively affected by the noise from your other guests in the hotel; I can only apologise for their noisy behaviour. I do apologise that this... More 

S.Yorkshire
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago via mobile

Stopped for three nights upgraded to river view which was 15 per night and well worth it room good size bed really big and very comfy Tea coffee and even an iron and ironing board Didn't find it noisy (stopped tues wed thurs nights) Easy walking into the centre Polite and friendly staff Continental breakfast was limited in choice but... More 

Helpful?
Thank travelling0n
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear travelling0n, Firstly, thank you for taking the time to write your lovely review. I am very pleased to read that you enjoy staying with us and thank you also for the compliments on your Millennium Bridge view room, also thank you for the feedback on the team being polite and friendly. Once again thank you for taking the time... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more   less 

Additional Information about Malmaison Newcastle

Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM462 - RM1,183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne
Hotel Style:
#2 Spa Hotel in Newcastle upon Tyne
#10 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Newcastle staff and other travellers.
12 questions
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United Kingdom
4 months ago
Durham, England, United Kingdom
Newcastle upon Tyne, England
over a year ago
Winster, Matlock
1 month ago
Hartlepool, United Kingdom
1 month ago

See all questions (12)

Questions? Get answers from Malmaison Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor, Bridge View worth the extra.”
 of 5 bubbles 416denisek, 30 Nov 2016 | Read review
“Rooms on the front have a great view”
 of 5 bubbles SDG6, 30 Nov 2016 | Read review
“Ask or a room with a view of the Tyne and The Millennium Bridge if you can. Looks gorgeous at night.”
 of 5 bubbles Carol2711, 28 Nov 2016 | Read review
“Go for a room at the back”
 of 5 bubbles Avalon2012, 22 Nov 2016 | Read review
“River view worth the extra cost”
 of 5 bubbles DK2001, 22 Nov 2016 | Read review
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