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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel was very clean,staff were polite and helpful unfortunately 1 lift was out of service which made it awkward at busy times.Hot beverag machine available 24/7 in reception area. Room service was very pricey.
Thank BEE B
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 1 week ago
Dear BEE B
Thank you for your review of your stay, we appreciate your comments and feedback shared with our review page.
I am pleased you had an enjoyable stay with Sandman Signature Hotel Newcastle.
Hope to see you again.
Thanks
Debbie
Guest Services Manager
A very comfortable room with good wifi access and other facilities which made it ideal for a working visit. Ideally located next to St James's Park and the metro. Staff were all extremely helpful. My only quibble was with the breakfasts (which were fine in...More
Thank Sue D
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 1 week ago
Dear Sue D
Thank you for providing a review of your stay with Sandman Signature Hotel Newcastle, it is with pleasure to hear that our high class service was experienced and my colleagues were helpful towards you.
We appreciate your feedback.
Let's hope we will...More
Didn't really like this hotel. Booked a king size bed and got a double. When we complained was moved to a junior suite with a king but it was very cramped and just not comfortable. Modern decor but lacked something. Pillows very high and no...More
Thank linda s
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 1 week ago
Dear Linda S
Thank you for your feedback from a recent stay with Sandman Signature Hotel Newcastle.
It is with regret to hear your stay did not live up to your expectations and there were some aspects of your overall experience that were not to...More
We visited this hotel because it was opposite St James Park where we were attending a dinner. Comfortable clean room on the fourth floor, a little traffic noise and noise from the street. The bed was comfortable but the pillows were a bit high and...More
Thank AF55
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 1 week ago
Dear AF55
Thank you for providing a review of your recent stay with Sandman Signature Hotel Newcastle.
We are pleased to read you had a pleasurable weekend stay with us and our location was ideal for your visit.
Hope to see you again in the...More
Stayed here on a Friday night as attending a really early venue on the Saturday.
Whilst the hotel is nice and the facilities are good it's starting to look a bit tired. Marks on the carpets, items coming away from the walls etc.
It's clean...More
Thank Brady49
Response from Debbie H, Guest Relations Manager at Sandman Signature Newcastle HotelResponded 1 week ago
Dear Brady49
Thank you for reviewing your recent experience with Sandman Signature Hotel Newcastle, your feedback is appreciated and will be shared amongst our higher management.
I am really sorry to hear your overall experience was effected by a troublesome stag group, we do try...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$82 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Official star rating provided by VisitEngland, the National Tourist Board.
Hotel Style
#9 Business Hotel in Newcastle upon Tyne
#11 Luxury Hotel in Newcastle upon Tyne
Room types
Suites ,
Kitchenette ,
Accessible rooms ,
Non-Smoking Rooms
Number of rooms
170
Reservation Options
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Newcastle is a small city centre which you can walk around, or use the Metro underground lines if you prefer. Lots of good city centre hotels, I would recommend the Sandman Signature which has a Metro stop across the road... More
Newcastle is a small city centre which you can walk around, or use the Metro underground lines if you prefer. Lots of good city centre hotels, I would recommend the Sandman Signature which has a Metro stop across the road, also a 10 min walk to the main train station
Response from Debbie H | Property representative |
Hi Jenna T
We unfortunately do just have limited parking at St James Metro Station, we have 37 bays in total which is first come first served.
As a match day our hotel is high in demand our parking does get full up... More
Hi Jenna T
We unfortunately do just have limited parking at St James Metro Station, we have 37 bays in total which is first come first served.
As a match day our hotel is high in demand our parking does get full up quickly. I would recommend you call us when you are in the City Centre on 0191 229 2600 so we can check the availability of the car park, although check in is not until 3pm you are welcome to come earlier and park first, it will be more of a chance to get parking if you came earlier.
Otherwise should our parking lots be full when you arrive then there is 2 multi storey car parks in Chinatown across the road from the hotel, which is much closer for you than parking in Central Station as that is around a 10min walk away.
I hope this information helps. We look forward in seeing you on the 4th Feb.
Kindest Regards
Guest Services
Response from Debbie H | Property representative |
Thank you for your interest in staying with Sandman Signature Hotel Newcastle.
I could recommend our family suite for 3 adults. This room offers a king sized bed and bunk beds available to accommodate up to another 2... More
Thank you for your interest in staying with Sandman Signature Hotel Newcastle.
I could recommend our family suite for 3 adults. This room offers a king sized bed and bunk beds available to accommodate up to another 2 adults.
Alternatively we have our corporate, twin or junior suites which all have a sofa bed in the room, so these rooms can also be reserved for 3, however the chair bed is made for the extra person.
I hope this information helps.
Kindest Regards
Guest Services
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