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Grey Street Hotel

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2 - 12 Grey Street, Newcastle upon Tyne NE1 6EE England
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Traveller (109)
360
Panoramas (5)
Room & Suite (125)

About

#37 of 91 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Boutique, award winning hotel in the heart of the City Centre, located on Newcastle’s most prestigious street. As a Grade II listed building, we cleverly merge Georgian features with modern touches, making the hotel a unique place to stay. Our 49 elegant en-suite bedrooms boast feature walls, a flat-screen TV, work desk, laptop safe and tea and coffee making facilities. We also provide a powerful hairdryer, ironing station and a full range of Arran Aromatics toiletries. Free wi-fi is provided throughout. We also have a select few rooms which are dog-friendly. All About You is an urban beauty retreat offering various massage and beauty treatments including facials, manicures and body wraps. Guests are offered 10% discount on all services. We also have three fully equipped meeting and event rooms which accommodate up to 100 people. Our small team of dedicated, friendly staff strive to ensure all guests have the best possible experience when staying with us.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Taxi service
Meeting rooms
Spa
Baggage storage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Polish
270Reviews13Q+A37Room tips
Traveller rating
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Black Country Canary wrote a review 1 Dec
11 contributions1 helpful vote
Room and bathroom were large. Decor was tasteful although desk area was a bit tired and could have done with extra lighting by the long mirror but that's being picky. There was some noise from the street outside one night. Reception staff were lovely and helpful. Would stop here again.
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Date of stay: November 2021Trip type: Travelled on business
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deppie40 wrote a review Nov 2021
Manchester, United Kingdom6 contributions12 helpful votes
Hotel reception room lovely, as was Leila's bar and breakfast. Rooms clean and well presented. We booked 2 rooms. Deluxe double and a single under one booking. Both rooms were noisy. In the Duluxe double, we could clearly hear the street, foot steps above us and in the corridor, but put it down to the old building fabric of the hotel and tolerated a disturbed night's sleep. One of our group was in a single room with a locked interconnecting door to a standard double room taken by an unknown couple not in our group. As couples often do in Hotels, they were lets say 'enjoying' their night together ..... but every gasp, moan and bed knock could be heard through the interconnecting door for much of the night through to the morning and so next to no sleep was had by guests in both rooms. We complained to the hotel in the morning about the lack of soundproofing via the interconnecting door which, if they are selling to separate bookers. should be better sound-proofed, or should only be sold to bookers in the same group. Hotel wouldn't accept they were at fault in any way, offered no monetary compensation and even advised that all the rooms are equally noisy (to counter my assertion that the single room is particular not fit for purpose/sleep) Despite obvious fear of reprisal in complaining against someone in the next room, the hotel team nevertheless still put the onus on the person suffering in the inherently noisy room to report it at the time it was happening so their porter could speak to the couple (in the belief their porter would be able to stop them from continuing their vocal love-making). Conversely, the receptionist told us in the morning that 'you can't stop people having fun' and I tend to agree with her. If you want a reasonable night's sleep, I would avoid this hotel.
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Date of stay: October 2021
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01steveo wrote a review Nov 2021
Peterborough, United Kingdom23 contributions8 helpful votes
Lovely receptionists and stylish reception area. We stayed on a Weds. night. The hotel is really well situated. As we stood, for about 10 minutes to order cocktails (3 people working, about 3 tables being used) we were told by a harassed looking lady that they were closing soon (it was about 9.30pm), as she ran around, somewhat impacting our enjoyment of our drinks when they eventually arrived. I wish I’d remembered the reviews about the noise when checking in, as you can’t mistake it. All the hen parties who had entertained us passing the bar earlier were shouting full blast until 12.30 am, and even though I slept solidly after that, my husband was woken up at 3am as they left the club. We were on the 3rd floor, they really need to sound proof the windows. Our room was “ok”, (well styled but small double bed and a foot either side) and directly off the stairwell. Our daughters was slightly better. The stairway carpets need a good clean. Breakfast had attentive service, and, (sorry I know this sounds picky) I just didn’t like the “have you had breakfast with us before?” - why ask, it has connotations of a Harvester if you’re like me and old enough to remember, and there is nothing unusual in their ordering set up - just an odd phrase to use. I did ask for 2 items off the menu, and offered to pay any extra (granola followed by poached eggs on toast) and was told I could have “a small one” - hilarious! So in summary, either choose your room carefully if the noise is an issue for you, or choose elsewhere. By the way, we had lunch in the Muddler across the street - fantastic!
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: The rooms at the front, if noise bothers you.
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rjs001 wrote a review Nov 2021
Halifax, United Kingdom3 contributions2 helpful votes
5 of us visited for a 40th birthday weekend break in Newcastle. From the moment we checked in we knew we were going to love our stay. The ladies on reception were really friendly & helpful, they got us checked in quickly and helped us take our luggage to the rooms. We had a Double Deluxe with Z-bed and a Standard Double, the rooms were amazing. Really chic, great size, beds were super comfy and fabulous White Company toiletries. We called reception a couple of times for ice and extra coffee sachets and someone was up straight away, great service! I booked this hotel on behalf of our group and everyone was impressed. We had a late lunch table booked at Leila Lily’s, we were give a fabulous little booth that overlooked the main dining room. We sampled loads of cocktails which were all delicious & looked fabulous. The food..... it was amazing. Three of our party had steak and one commented it was one of the best they’d ever had. I had Korean BBQ burger which was so yum and another person had Salmon, who loved it too. Every single plate was empty, that says it all. Definitely worth the money, just loved it. Location is brilliant, right in the centre with everything in walking distance. Once the car was parked up we didn’t need it again. Well done to the teams at Grey Street Hotel & Leila Lily’s you made our weekend unforgettable.
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Date of stay: November 2021Trip type: Travelled with friends
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Charlotte D wrote a review Oct 2021
Wigston, United Kingdom56 contributions19 helpful votes
Lovely hotel with beautiful decor. Our room was perfect, staff were all really friendly, especially Mollie who checked us in and out! Located perfectly for everything - you’re pretty much in the middle! The longest we walked to get to anywhere was 10 mins. Brilliant!
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Date of stay: October 2021Trip type: Travelled as a couple
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PRICE RANGE
US$75 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grey street, grey street newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
49
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Frequently Asked Questions about Grey Street Hotel
Which popular attractions are close to Grey Street Hotel?
Nearby attractions include The Glamorous Owl (0.1 km), Tyneside Cinema (0.3 km), and Escape Newcastle (0.3 km).
What are some of the property amenities at Grey Street Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Grey Street Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Grey Street Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Grey Street Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Grey Street Hotel?
Conveniently located restaurants include Simla Restaurant, Revolution Bar & Kitchen, and Sushi Me Rollin'.
Is Grey Street Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Grey Street Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Grey Street Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Grey Street Hotel?
Many travellers enjoy visiting Victoria Tunnel (1.2 km), The Quayside (0.5 km), and Newcastle Cathedral (0.1 km).
Is Grey Street Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.