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Holiday Inn Express Newcastle City Centre

Traveller (125)
Room & Suite (54)
  • Excellent42%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“city centre”(151 reviews)
“train station”(73 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
3 Star Hotel
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25 Mar26 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,241)
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All reviewscity centrecar park next doortrain stationscrambled egg and beansfree breakfastsofa bedbusy roadst james parkexcellent locationmulti storeyself servicebudget hotelreception staffstag and hen partiesmin walkyogurtstayed here for two nights
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1 - 5 of 1,170 reviews
Reviewed 3 days ago

It is a typical HI Express hotel at a very convenient spot. It's next to the most economic parking lot I ever used. Basic breakfast and passable wifi speed. Some points lost over various stains in the room. A good value for money.More

Thank ZPtraveller
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded yesterday

Dear Guest Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good and the really good comments, I truly value the bad comments as this gives us the opportunity...More

Hotel's Favourite
Reviewed 4 January 2018 via mobile

We stayed in this hotel for a couple of days between Christmas and New year. The staff were very friendly and helpful. The room was very clean and the breakfast was really nice.The hotel is near the city centre so handy for shopping trips. There...More

1  Thank Rob E
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded 7 January 2018

Dear Valued Guest Thank you for your wonderful 5 star review. We are so pleased that you enjoyed your Xmas break and found your room to be very clean and your breakfast really nice. We are in a very good location for the City Centre...More

Reviewed 5 days ago via mobile

We stayed here for 7 nights and was a very good stay. It has a great location, polite and helpful staff. We were having a lot of suitcases, so on request they provided us with a larger room. The only thing I like them to...More

Thank smndhingra
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded yesterday

Dear Guest Thank you for your recent review of the Holiday Inn Express Newcastle City Centre It is always pleasing to read that you found our staff to be polite and helpful. I am also happy to hear that you enjoyed our location, 5 minutes...More

Reviewed 1 week ago

My 4.5 hour train journey home from London was terminated at Newcastle due to the very heavy snow blocking the line. I was lucky to find a room at short notice when many others were also looking for an unexpected stopover here. The staff did...More

Thank Nigel A
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded 1 week ago

Dear Guest Thank you for posting your great 5 star review regarding making your stressful stay a positive one I am delighted to read your great comment about our staff at Holiday Inn Express Newcastle City Centre. We pride ourselves on great customer service. I...More

Reviewed 1 week ago via mobile

We managed to get a room at this city centre hotel during the beast from the east storms and found the staff very helpful and professional at this very busy time.Great sized rooms and breakfast included hot or cold buffet .Brilliant location for shopping or...More

Thank kinger74
Response from Lorraine W, Manager at Holiday Inn Express Newcastle City CentreResponded 1 week ago

Dear Valued Guest Many thanks for taking the time to write your lovely review, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. I am particularly happy to read that...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Price range
US$72 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$72 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (125)
Room & Suite (54)
Dining (17)
Questions & Answers
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Mrittika M
29 January 2018|
Response from Fiona K | Reviewed this property |
4 August 2017|
AnswerShow all 3 answers
Response from cmaccallu | Reviewed this property |
No there isn't but there is a car park right next door and I think it's cheap if you are staying at the hotel
Room Tips
"Better view from higher floors!!"
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"Courtyard facing rooms tend to be quieter. Great views from the fifth floor."
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"Our room faced City Quadrant building at front of hotel so a little quieter as away from main road at back."
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"rooms facing square would be best"
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