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Premier Inn Newcastle South Hotel

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Premier Inn Newcastle South Hotel
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246 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Hornsea, United Kingdom
Reviewed 8 November 2015

First time in this Premier Inn, stayed one night as we were attending a wedding, tried to book into the other one, about a mile away but was fully booked , so pleased we stayed at this one. Staff very polite and efficient, rooms clean and have everything you need, just a problem with getting wifi but I wasn't that...

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1Thank barbara k
Harrogate, United Kingdom
Reviewed 6 November 2015

A disappointing stay. Quality control has not yet reached here. Arrived at 8pm and window had been open all day so room was cold. The desk had not been properly cleaned with sticky marks left u cleaned. The bathroom smelt sale which the receptionist said was the smell of the cleaning materials. Also discovered the adjoining pub doesn't do breakfast...

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Thank Nigel H
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle South Hotel, responded to this review

Hi njhharrogate Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. We are however, pleased to learn that our team had resolved these issues for you by changing...

Northampton, United Kingdom
Reviewed 2 November 2015

Friendly people, excellent food, great location. Hotel was clean and a lovely place to stay, facilities were good. Hester and fan provided in the room. Bed was comfortable and no disturbances in the night. Close to all amenities - metro centre, Angel of the north.

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Thank SarahLou268
Waikato
Reviewed 26 October 2015

The are two Premier Inns within 750m of each other, the other is in Gateshead. We booked this one mistaking it for the Gateshead Inn. The one we stayed in was very good. Spacious room, well presented, clean, quiet, friendly staff, and good wifi. Good value accommodation. The grill restaurant that was part of the same complex had a limited...

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Thank R_and_D_NZ
Cambridge, United Kingdom
Reviewed 23 October 2015

We didn't have the best of stays. The room temperature was pre-set at 23 deg and unable to lower without opening windows which wasn't possible at night due to traffic noise. The shower was very poor water pressure not good and you wouldn't have been able to wash long hair. Pub connected to the hotel was ok but the food...

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Thank Mark P
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle South Hotel, responded to this review

Hi Mark P Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We...

Morecambe, United Kingdom
Reviewed 13 October 2015

Stayed here for one night whilst watching the RWC2015. The staff were outstanding and couldn't do enough for us. An early check in without asking, very friendly and very professional. They made us all feel welcome and especially our wee one.... Lots of smiles and a lollipop certainly did the trick with him :) All a real credit to your...

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Thank Bay-Pixie
Borders, United Kingdom
Reviewed 16 September 2015 via mobile

Another first class visit at premier inn as normal everything was spotless with very helpful staff I have never had a bad stay yet at premier inn and this was no exception will defiantly book with them again you get a lively comfy bed and fab nights sleep

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2Thank Neillynn T
Reviewed 10 September 2015 via mobile

Fit for purpose and handy for A1, quiet location seems a solid enough building. Located next to "flaming grill " for food and drink , good cheap food, drinks reasonably priced but ales not great, Stella equally poor. Friendly staff in both the hotel and "flaming grill", room clean and good size as you would expect and comes with the...

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Thank Stephen P
Ilfracombe, United Kingdom
Reviewed 8 September 2015

Satnav took us to the new Premier Inn which is only 2 mins away but hubby doesn't like high rise so I knew we had gone wrong. Plenty of parking shared with the attached pub/restaurant. Lovely ladies on the reception helpful and cheery. This is an older style PI but clean and we had a good nights sleep even though...

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Thank Devonbird1
Manchester, United Kingdom
Reviewed 1 September 2015

The Premier Inn was very clean. Staff, particularly the two ladies on Reception, Julie and Sue were very helpful, friendly and we appreciated the tourist information from Julie. Room was quiet with everything we could want. However, the meal in the restaurant attached was ok for the evening meals, but the breakfasts weren't up to Premier Inn standards at all....

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Thank traveltime222

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Ideally situated for both business and leisure guests. For business this hotel is located on the Team Valley Trading Estate next to the A1(M). For shops and local amenities Newcastle city centre is only 3 miles away. Our Newcastle South Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 

Additional Information about Premier Inn Newcastle South Hotel

Address: Lobley Hill Road | Gateshead, Newcastle upon Tyne NE11 9NA, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: RM249 - RM467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newcastle South Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Newcastle South Hotel staff and other travellers.
3 questions
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Norwich, United Kingdom
2 months ago
2 months ago

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Questions? Get answers from Premier Inn Newcastle South Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 1st floor so you don't hear people clumping around above you in the middle of the night.”
 of 5 bubbles BarrySandell, 8 Jun 2016 | Read review
“No lift, so request ground floor if you have mobility problems”
 of 5 bubbles Jellybellydancer, 14 Dec 2015 | Read review
“We had a room next to the team valley dual carriageway, no noise at all.”
 of 5 bubbles 163barbarak, 8 Nov 2015 | Read review
“The inn is near to a road junction although there is not a significant noise problem.”
 of 5 bubbles Rodg657, 23 Aug 2015 | Read review
“Go for rooms that face towards the pub - not sure how much noise there is from rooms facing onto the A1(M) side of the hotel”
 of 5 bubbles Snixy, 14 Aug 2015 | Read review
5 of 5