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Hallmark Hotel The Welcombe

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Hallmark Hotel The Welcombe
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1,800 Reviews from our TripAdvisor Community

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Showing 1,779: English reviews
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sussexwasp
Reviewed 2 days ago NEW

Short break to get away for a couple of nights over Easter booked via Secret Escapes. Golf course surrounding the hotel meaning there are some great views. The hotel is at the end of a long driveway and is about a 5 mins taxi ride into town. This costs £7-8 each way. Good restaurant and help yourself breakfast buffet. Food...

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Helpful?
Thank Ralph C
Truro, United Kingdom
Reviewed 3 days ago NEWvia mobile

What a perfect weekend. I have not experienced such great customer service in years. We were on a girls weekend...old uni friends of 20 years. We ate in the hotel both nights and the food was excellent. But the star was Steven on reception. The most polite, helpful and funny guy you coikd meet. He is an excellent ambassador for...

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Thank Tictoctoria
Brett W, Deputy General Manager at Hallmark Hotel The Welcombe, responded to this review

Dear Tictoctoria, Thank you for your glowing review, I am so pleased your stay was so enjoyable and we exceeded expectations with our customer service. We look forward to welcoming you back to the Welcombe very soon. Kind regards Brett Wilks Deputy General Manager

Sheffield, United Kingdom
Reviewed 3 days ago NEW

Family friendly hotel, ideally situated for visiting the cotswolds area. Excellent food, £35 3 course evening meal, wine ranging from £17.50 a bottle, other drinks expensive, typical 4 star prices. Would have liked to see less supplements charged on evening meals only one meat dish that was without supplement. Plenty of easy parking. Fully stocked spa, foot spa, various steam/rest...

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Thank Sylvia004
Brett W, Deputy General Manager at Hallmark Hotel The Welcombe, responded to this review

Dear Sylvia004, May I take this opportunity to thank you for taking the time to write to us, as it is feedback such as yours that affords us the chance to constantly review and endeavour to achieve consistency in our service and quality standards. I am pleased to hear overall your stay was enjoyable and we look forward to welcoming...

London, United Kingdom
Reviewed 4 days ago NEW

Booked direct for my birthday after two stays last year. The Hotel structure and gardens are impressive and the staff are all smiley and helpful. Hubby enjoyed the golf again. However, this time we were in a room in the garden wing which I found dated and drab. Plus it looked out onto the car park and we had a...

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Thank Nona B
Brett W, Deputy General Manager at Hallmark Hotel The Welcombe, responded to this review

Dear Nona B Thank you for your return visit back to the Welcombe hotel and taking the time to post a review. I am sorry to hear you were disappointed with your allocated room on this occasion, please on your next visit call ahead and speak direct with myself so I can ensure we get the best available room allocated...

Luton
Reviewed 4 days ago NEWvia mobile

Stayed one night with my family in a four poster room. The room was really lovely. Spotless clean and well appointed with antique furniture. We had an original stone bay window and fireplace. Two z beds were provided for our two children. The room was plenty large enough to accommodate. But the kids did say the z beds were a...

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Thank K_Mannan_786
Brett W, Deputy General Manager at Hallmark Hotel The Welcombe, responded to this review

Dear K_Mannan_78 Thank you for your review, I am pleased to hear that you enjoyed the fantastic facilities we have to offer here at the Welcombe. Please accept my sincere apologises on the account that we did not deliver with our current food and beverage offer. We strive to improve our business to enhance the guest experience at every opportunity,...

Birmingham, United Kingdom
Reviewed 5 days ago NEW

This hotel is most imposing and very impressive as you drive up to it. The place does look a little tired in certain quarters inside BUT I have seldom experienced a team who were so keen to impress and satisfy our needs as guests. Worthy of particular mention is Marek at the desk, Kasia in the dining room and Lewis...

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Thank aden m
Brett W, Deputy General Manager at Hallmark Hotel The Welcombe, responded to this review

Dear aden m, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Welcombe Hotel. I am pleased to hear the team were able to rectify the issues raised in the review during your stay to ensure you were happy and enjoyed the remainder of your time with us. Thank you...

Reviewed 5 days ago NEWvia mobile

Not usually moved to give reviews I am appalled by the damage that has been done to the Welcombe Hotel since Hallmark took over. I booked an Executive Room (£150) which, apart from being thick with dust, overlooked the delivery yard, the air conditioners and, in the morning, was home to the bin men! Room service, despite the entire menu...

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2Thank Mark S
Brett W, Deputy General Manager at Hallmark Hotel The Welcombe, responded to this review

Dear Mark S, Thank you for taking the time and trouble to leave us feedback following your recent stay at the Hallmark Welcombe Hotel, I apologies sincerely for the short comings you experienced during your stay. I will be investigating the points raised with my management team on how we can develop our guest service. I am sorry to hear...

Leamington Spa, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed for one night to celebrate our anniversary- without the kids in tow. Hotel has a wonderful setting and the building is beautiful. We were upgraded to a four poster room over looking the front - very special. Lovely walks from the hotel. Great food. Spa is excellent. Thoroughly recommend to any gents looking to impress their other halves!

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Thank SteveLeamSpa
Florence, Oregon
Reviewed 6 days ago NEWvia mobile

I would go back to the Welcombe in a heartbeat, and this time I would stay at least a few days! The hotel and grounds are lovely, the staff is excellent, and the food was outstanding. We did not play golf, but the course looked wonderful, and we did walk on the hill paths surrounding the grounds. The spa and...

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Thank Jane R
Reviewed 6 days ago NEW

Recently stayed here with my girlfriend for 2 nights and thought it was very good value for money. Booked through secretescapes.com and got dinner included on one of the nights. Food was very good, both at the breakfast buffet and the a-la-carte dinner. Spa facilities are good but a little dated and could do with some investment. All in all,...

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Thank Stephen M

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Country House Luxury Hotel ... more   less 

Additional Information about Hallmark Hotel The Welcombe

Address: Warwick Road, Stratford-upon-Avon MK45 1AE, England (Formerly Menzies Welcombe Hotel & Golf Course)
Region: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: RM592 - RM1,657 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel The Welcombe 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Menzies Welcombe Hotel And Golf Course
Menzies Welcombe Hotel Course
Hotel Style:
#1 Spa Hotel in Stratford-upon-Avon
#5 Luxury Hotel in Stratford-upon-Avon
#6 Business Hotel in Stratford-upon-Avon
#7 Romantic Hotel in Stratford-upon-Avon
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel The Welcombe staff and other travellers.
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Questions? Get answers from Hallmark Hotel The Welcombe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms that look over the courtyard.”
147ralphc, 24 Apr 2017 | Read review
“If room quality bothers you, avoid garden wing standard rooms”
718NJ718, 22 Apr 2017 | Read review
“spec the extra and DONT stay in a standard room. Ask for a garden view but NOT in the Garden wing.”
adenm16, 21 Apr 2017 | Read review
“All rooms looked amazing”
davidhT8788MH, 15 Apr 2017 | Read review
“Garden view was lovely. Ours was quiet, perhaps because it was a fairly long walk from reception.”
SylviaTietjens123, 15 Apr 2017 | Read review
5 of 5