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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Traveller (486)
Room & Suite (189)
Dining (23)
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Overview
  • Excellent28%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“privilege room”(33 reviews)
“car park”(254 reviews)
“junior suite”(62 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Stratford-Upon-Avon Shakespeare Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,984)
There are newer reviews for Mercure Stratford-Upon-Avon Shakespeare Hotel
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Traveller rating
548
754
374
149
80
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548
754
374
149
80
Show reviews that mention
All reviewsprivilege roomcar parkjunior suitecreaky floorboardsold buildingper nightmiddle of towncharming hotellots of characterfour poster bedcentral locationexcellent locationpublic areaslarge bathroomlovely roombuffet stylestayed for one night
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11 - 15 of 1,905 reviews
Reviewed 2 weeks ago

Stayed in the Shakespeare several times over the last couple of years and always found it comfortable. The staff are friendly and the rooms of a good standard. It is an old building and floors are sometimes uneven and there creaky floorboards but this adds...More

Review collected in partnership with Accorhotels.com
Thank edward w
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

Dear edward w Thank you for your review and very pleased you continue to enjoy staying with us. We look forward to your return in August! Kind regards James Lys / Manager

Reviewed 2 weeks ago via mobile

Booked a privilege room based on reviews and am genuinely astonished by how poor this hotel is. First room I went into had an overpowering smell of sweat (honestly made me feel sick), so was fortunately relocated to a different room (I feel genuinely sorry...More

3  Thank Spasmos
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

Dear Spasmos Thank you for your review and obviously concerned to read the contents. Without the details it is difficult to answer in detail but what I will confirm is that we will conduct an immediate review of all Privilege rooms to check against your...More

Reviewed 2 weeks ago via mobile

I was really excited to stay here after seeing it in a travel magazine but it really wasn’t what was advertised. It’s clear from the reviews your stay depends on the room you get. As an silver Accor member and daughter of a gold member...More

1  Thank Jbear697
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

Dear Jbear697 Thank you very much for your comments and i am sorry your room was not ready for you on arrival, which I believe we tried to solve by moving you to a larger room, albeit with 2 beds which we could have joined...More

Reviewed 2 weeks ago via mobile

Stayed in this hotel recently while on holiday here. This hotel is in a very central position in Stratford-upon-Avon. The hotel is quaint indeed. There are beams on the ceilings. The hotel is close to shops, the Theatre and also the river. The hotel has...More

1  Thank eileenp560
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

Dear eileenp560 Thank you very much for taking the trouble to write a review and obviously very pleased you enjoyed your stay. We look forward to your return. Best wishes James Lys / Manager

Reviewed 2 weeks ago

We stayed the first weekend in June 2018 and had a lovely weekend. The staff are very friendly and helpful. It was clear that the hotel was almost fully booked but the quality of the service never diminished at all. Very clean and such history...More

Thank Wimbledonian3
Response from James L, General Manager at Mercure Stratford-Upon-Avon Shakespeare HotelResponded 2 days ago

Dear Wimbledonian3 Thank you so much for your positive comments and delighted to have been of service. We look forward to a return service! (sorry for the pun) Best wishes James Lys / Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$99 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Stratford-upon-Avon
Room types
Suites, Non-Smoking Rooms
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Traveller (486)
Room & Suite (189)
Dining (23)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
emilylwhite75
4 December 2017|
AnswerShow all 3 answers
Response from James L | Property representative |
Hi emilyIwhite75 Yes, can confirm we have at least 1 night porter on duty every night, so the reception desk is manned 24 / 24. We lock the doors around 11.30pm, but there is a bell you can press which alerts the night... More
0
Votes
g-shien
13 November 2017|
AnswerShow all 2 answers
Response from James L | Property representative |
Hello g-shien Sorry for the slow response, I've been away. Yes, we have cots which can be provided, and we also have an elevator which can help you access your bedroom with large luggage. Of course, our staff are also able... More
1
Vote
Room Tips
"Avoid this hotel and stay somewhere else that has standards!!"
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"request a room in the original building for character"
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"Rooms to the rear of the hotel could be quieter than those facing the main street."
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"Make sure your room doesn't face Chapel Street which is extremely noisy."
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