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Ibis Birmingham Airport

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Ibis Birmingham Airport
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1,714 Reviews from our TripAdvisor Community

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Showing 1,600: English reviews
Rugby, United Kingdom
Reviewed 2 weeks ago

Very friendly staff.room excellent.very handy for airport when you have a early flight.twenty four reception.staff very helpful.unlimted tea or coffee in reception.very good shower in room budget room would highly recommend

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Helpful?
Thank colin h
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Colin, Thank you so much for such a lovely review. We are over the moon to see that you enjoyed your stay with us. Kind regards, Joanna

Sevenoaks
Reviewed 2 weeks ago

This hotel is fine for one night before catching a flight the next morning. However I do take issue with the checking in process. They do not have a reception desk, instead staff are wandering around with laptops. No organisation, with guests wondering where to go. It took around half an hour standing in some sort of queue before we...

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Helpful?
Thank Dennis L
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Dennis, Thank you for your feedback. We are in the process of providing our guests with more welcoming and friendly check-in by removing the physical barrier of reception desk. I am sorry to see that on this occasion this caused confusion. I have shared your feedback in regards to the restaurant with the restaurant management team. Kind regards, Joanna

Dundee, United Kingdom
Reviewed 2 weeks ago

The room was clean and comfortable and the food very appetising. The only problem was the receptionist - despite have completed a bookinh in form and giving credit card details the receptionist would not accept this had been done and insisted on more credit card details, therefore the early booking procedure was a complete waste of time.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank pitalpin
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Sir/Madam, Thank you for your feedback. Whilst we are pleased that in general you were happy with the hotel, I would welcome more feedback from you in regards to the delay at check-in due to financial process. For the financial security of our guests we do ask to take security swipe of the card used to settle booking deposit....

Cardiff, Wales
Reviewed 2 weeks ago

The hotel is very handy for both Birmingham Airport and the NEC being literally round the corner from the airport (a 2 minute walk). From there you can get the free monorail to Birmingham International station, and then walk through to the NEC. I have to go to the NEC every year for a conference so always stay at the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank tirreni
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Sir/Madam, Thank you for you feedback. We are happy to see that you are our returning guest. At the same time, we are so sorry to heat about the room being allocated on wrong side of the 9th floor. Having looked into this, the room had been allocated but was then moved last minute due to preventative contractors work...

Kraainem, Belgium
Reviewed 2 weeks ago

The only reason you are saying here should be for the airport and in that case, location is great. Room was not so nosey and well insulated from the busy airport surrounding. Check in was quick and efficient (although a number of people seemed to be in the wrong hotel, there is another ibis styles, longer walk away, so be...

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Helpful?
Thank NicStiltonMassey
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Sir/Madam, Thank you for sharing your feedback with us. It is great to see that you enjoyed your stay. We are sorry that despite positive review, our hotel was only ranked 3 out of 5 stars. We hope that during your next stay with us, your overall scoring of the hotel will be more positive. We look forward to...

Belfast
Reviewed 2 weeks ago via mobile

Great rooms with every thing coffee and tea making facilities, proper hairdryer, comfiest bed, super shower no noise from the airport 100 meters away!!! Staff really helpful nothing too much bother. Restaurant great though we are here for Crufts and it has been so busy they ran out of most things and last night it was the white wine🙁Would like...

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Helpful?
Thank BelfastSunlover
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Sir/Madam, Thank you for your lovely review. We are so pleased that you enjoyed your stay with us during CRUFTS and we will make sure that we stock more wine next year! Kind regards, Joanna

Staffordshire
Reviewed 3 weeks ago

Rooms very comfy,great location for airport,rooms had everything needed for overnight stay,two minister walk from hotel to airport.stayed at airport hotel to avoid any delays with M6 Monday morning traffic.Had a good deal on price with booking.com

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Helpful?
Thank megjazzStaffordshire
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Sir/Madam, Thank you for your lovely feedback. You made our day with your positive words! We look forward to welcoming you back again soon. Kind regards, Joanna

Aberystwyth
Reviewed 3 weeks ago via mobile

Very well presented, the staff are really attentive and hard working. The room is as new with all that is needed for an overnight. Food is easy and was quickly served. No complaints here. 5 minutes to be departure gate.

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Helpful?
Thank Gary B
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Gary, Thank you for such lovely review. We are so happy that you enjoyed your stay with us. We look froward to welcoming you back again soon. Kind regards, Joanna

Reviewed 3 weeks ago

I stayed here for two nights whilst attending a conference at the NEC. Check-in was quick and easy, and I was on my way to my room within a couple of minutes. The room was very clean and comfortable. The bathroom had a good-sized shower cubicle, and there was a moment's entertainment in trying to locate the lavatory paper, which...

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Helpful?
Thank Mark P
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Mark, Thank you so much for such a lovely review. You made our day! We are so very happy that you enjoyed your stay with us. I have also shared your comments with the management of the NCP car park. Kind regards, Joanna

Rybnik, Poland
Reviewed 3 weeks ago

The biggest advantage of this hotel is location - near Birmingham airport, 3 min walk. Unfortunately staff is one of the worst I have ever seen. Room are as in all Ibis hotels: comfortable bed, small plastic bathroom, kettle with tea and coffee.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Paul R
IbisBhxAirport, Manager at Ibis Birmingham Airport, responded to this review

Dear Paul, Thank you for your review which we were sorry to receive. Please, could you get in touch with us on h6359@Accor.com so that we can look into your concerns? Kind regards, Joanna

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Laundry Service

Additional Information about Ibis Birmingham Airport

Address: Ambassador Road | Birmingham International Airport, Birmingham B26 3AW, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM305 - RM770 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Birmingham Airport 3*
Number of rooms: 162
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Also Known As:
Ibis Birmingham Airport Hotel Birmingham
Ibis Birmingham Airport England
Hotel Style:
#4 Green Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#19 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Birmingham Airport staff and other travellers.
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Questions? Get answers from Ibis Birmingham Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up would be quieter”
 of 5 bubbles johntakeiteasy, 22 Mar 2017 | Read review
“Upper storey room!”
 of 5 bubbles Siobhan1095, 28 Feb 2017 | Read review
“Its next to an airport open all the time. Room choice won't help you here”
 of 5 bubbles 111neila, 28 Feb 2017 | Read review
“I think they're all pretty standard”
  • 24/7 basic room service
 of 5 bubbles 557carolinew, 14 Feb 2017 | Read review
“Yes, try the Novotel next door”
 of 5 bubbles Stepperz, 3 Feb 2017 | Read review
5 of 5