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pentahotel Birmingham

Agoda.comUS$76*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$80*
US$76*
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US$80*
US$80*
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pentahotel Birmingham
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2,311 Reviews from our TripAdvisor Community

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Showing 2,257: English reviews
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Norwich, United Kingdom
Reviewed yesterday NEW

This was my second stay and I will stay again. I love the pool table in reception and the young, friendly and capable staff. Breakfasts are great (smoked salmon and eggs), restaurant reasonably priced. Comfy beds, fresh air (opening windows) and just a generally relaxed place to stay. Downsides - need more than one tea/coffee machine at breakfast; please don't...

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Thank Nicky B
Reviewed yesterday NEW

booked this as a quick stopover..... we had to check in late and this was fine....the place was really quiet although it was 10.30pm on a Sunday night....Staff really friendly and checked us in smoothly and advised us of all the facilities available during our stay....Decor was very modern and quite relaxing at the same time and think it would...

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Thank Xbudgiex
Cardiff
Reviewed yesterday NEW

Stayed for business; similar room quality and decor to Park Inns, etc - everything you're likely to need for a short stop-over. Good location in the city centre, with plenty of bars/restaurants/etc nearby. The secure hotel car park is quite small; and also quite expensive. But you can park on the roadside nearby if you choose to, or use one...

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Thank Gareth E
Reviewed yesterday NEW

Sink in bathroom leaks & tap is too close to the edge of the sink so water sprays everywhere. Really dirty walls in room near ceiling - looks like mould. Wall light on head-board has smashed glass. Weak to no signal on TV in room. Very limited room service menu. Bar and restaurant areas are really lovely and staff were...

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Thank louiset399
Nuneaton, United Kingdom
Reviewed yesterday NEW

Really enjoyed my staty at the Pentahotel in Birmingham. I thought there may be traffic noise as we were on a main road but I didn't hear the traffic at all. The room was clean, the bed comfortable, nice soft pillows that don't give you a stiff neck and a lovely large tv. Socket next to the bed for your...

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Thank lesleys701
Oxfordshire, United Kingdom
Reviewed yesterday NEW

Great location for the O2. Ideal place - good breakfast, nice ambience great to have parking safe and good value. nice breakfast. rooms functional, staff very professional and helpful. would stay again.

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Thank KIMPRICE2361
Bristol, United Kingdom
Reviewed 2 days ago NEW

But they didn't , wasted over an hour waiting and chasing them . Overall it was ok stay but noise was terrible outside and my tv or kettle wasn't working . Staff was supposed to fix it .Not impressed for the quality of customer service but hotel itself was nice. Lovely breakfast and room a standard clean ok .

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Thank sima1983
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel and I would like to apologise for the issues you experienced during your stay. Our dedicated team take pride in working to ensure our guests enjoy their experience of our hotel and I will highlight your comments with our staff to ensure we improve our service. Please...

Reviewed 3 days ago NEW

Perfect proximity to o2 academy! We were able to walk back after the gig, easy to find, friendly welcoming staff, nice modern decor - just like the pictures! Rooms were great, would've had a better sleep with nicer pillows but overall a very comfortable stay. The only thing I'd say is having paid £100+ for one night I would expect...

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Thank Jodieclements
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear Traveller, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Sabrina

Reviewed 3 days ago NEW

I dropped my suitcase off early morning however with my room been available was able to put it in straight in. Nice breakfast in the morning. The gym is one of the better one in Birmingham for a hotel. Would be nice to see some loyalty for staying.

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Thank lukesR3479NP
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Dear guest, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Birmingham. Very best regards Sabrina

Reviewed 3 days ago NEW

rude waitress who kept being completely unhelpful and made us feel uncomfortable! as the prices for food are not cheap, not particulary expensive either, we were waiting for a better service. I don't recall the waitress name, however she was coming across very rude and whatever we were asking for her answer was "NO".

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Helpful?
Thank Larisa T
Sabrina W, Manager at pentahotel Birmingham, responded to this review

Thank you for your time and trouble to write a review on the pentahotel Birmingham. I am sorry to read that you had a less than satisfactory experience at the Hotel. This is not the impression we wish our guests to leave with. Please do accept my apologies on behalf of myself and the team. If you would like to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
We're less than a mile from the city centre, but a million miles away from the usual. Ladies and gentlemen, boys and girls, welcome to the pentahotel Birmingham. Just the tonic for the weary traveller, or the visitor who's rearing to go. Perfectly positioned to jump-start your visit to England's Second City. In fact pentahotel is much like Birmingham itself: relaxed, confident in its unique personality and right in the middle of it all! ... more   less 

Additional Information about pentahotel Birmingham

Address: Holloway Head Ernest Street, Birmingham B1 1NS, England (Formerly Ramada Encore Birmingham City)
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: RM362 - RM854 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Birmingham 4*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Agoda, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your pentahotel Birmingham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Birmingham City Hotel Birmingham
Pentahotel Birmingham England
Hotel Style:
#6 Luxury Hotel in Birmingham
#8 Business Hotel in Birmingham
#10 Romantic Hotel in Birmingham
#24 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Birmingham staff and other travellers.
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Questions? Get answers from pentahotel Birmingham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor....no noise at all”
Xbudgiex, 28 Apr 2017 | Read review
“Don't hesitate. Really nice hotel. - Not said that on many other reviews!!”
iant853, 22 Apr 2017 | Read review
“doesnt matter what you choose, they give you what they've got at the time of checkin”
O4951OFmichaele, 13 Mar 2017 | Read review
“All rooms are the same spec!”
SarahT784, 6 Mar 2017 | Read review
“Immediate views aren't amazing so I'd ask for a room as high up as possible to see the city.”
junglemusic, 2 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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