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Innkeeper's Lodge Birmingham (West), Quinton

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177 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Margam, United Kingdom
Reviewed 29 October 2016 via mobile

Stayed midweek with another family with 3 boys aged between 3 & 9 years. Checking in was slow as the staff saw and acknowledged us waiting but served 3 more customers first. We paid for our two family rooms and then the server pointed to the door behind us and to use the black fob on the keyring to open...

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Helpful?
Thank Simon R
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

We’re really sorry we didn’t meet your expectations on your last visit. Thank you for leaving your comments and we’ll pass your feedback on to the team.

Horley, United Kingdom
Reviewed 12 October 2016 via mobile

Stayed for four nights, with two small children. Nice room with good facilities. Food was amazing and the free breakfast was well stocked with a good choice, you can also upgrade to a cooked breakfast. The staff were helpful and pleasant. The bed was too soft for my liking but everything was clean and well maintained. Very easy to get...

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Thank dean043
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

Thanks for taking the time to write us a review. We really appreciate all the feedback we receive from our guests.

Royston
Reviewed 5 October 2016 via mobile

Ok, so this is not the nicest hotel I have ever stayed in. But it is very good value. Really a Toby Inn with rooms, this is a perfectly acceptable hotel. Clean, comfortable and 12 mins from the ICC. Good breakfast- I upgraded to the cooked breakfast, but continental was included. You need to check in before 11 pm and...

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Thank Keithrow
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

Thanks for sharing your comments with us. Our guests’ feedback is really important to us and we read all our reviews.

Reviewed 29 September 2016

Room was located next to an extractor fan so we got no sleep during the night when it was on as it made a massive racket. Had my own towel nicked by the staff who came into our room without our permission while we were out (how is this allowed when guests stay more than one night?!). Like I say,...

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Helpful?
Thank Holly E
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

We’re really sorry you feel you had a poor experience with us on your last visit. Your feedback is very important to us so thanks for taking the time to leave us a review.

Reviewed 25 September 2016 via mobile

Stayed here for a weekend and was very impressed by the low prices. The hotel itself is very basic and the decor is old fashioned but it is comfortable and has everything you need, including free WiFi, free parking, and is attached to a Toby Carvery which is very convenient. The room was big, had a large comfy bed, very...

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Thank Lottie C
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

Thanks for your feedback on your visit. We’re really glad you enjoyed it and we hope to welcome you back soon.

Perth, Australia
Reviewed 22 September 2016 via mobile

Well what can I say. Staff were truely amazing and went all out to make out stay great. However! We managed to book at the same time as an entire dance troop of kids who thought it appropriate to be awake dancing and screaming up and down the halls until 1am. When we checked in it was early evening and...

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Thank rachelle b
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

We’re so sorry you didn’t manage to get a good night’s sleep. Thank you for taking the time to leave your feedback as it’s really important to us.

Reviewed 18 September 2016

I recently stayed at this hotel whilst working in the area, unfortunately I awoke to find someone had cut a hole in the back door of my van and stolen £1300 worth of tools, I informed a member of staff who informed me that this happened on a regular basis in that area, she showed no concern of sympathy for...

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Thank Marcus H
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

Thanks for your feedback. We’re really sorry you experienced this during your stay. We’ll make sure the team sees your comments.

london
Reviewed 17 September 2016

Stayed for three nights re business which was only about 5 mins drive away and so very convenient. Whilst it was a business trip paid by the company, it was excellent value. the room I had was clean and tidy, and serviced every day. My room was at the back on ground floor, and clearly configured to enable people with...

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Thank jackofclubs2005
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving.

Reviewed 16 September 2016 via mobile

Stayed overnight for a visit to Cadburys world,good price for our family room,good size,clean.it's on a main road but noise not a problem! all staff friendly and helpful,food was great.would stay again no prob.cheers mr Southwell

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Thank mr Southwell
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

Thanks so much for your positive comments. We’ll make sure the team receives your great feedback.

London, United Kingdom
Reviewed 5 September 2016

Spent 3 nights here as a base for visiting various attractions. Staff very friendly and helpful. Large clean rooms with newly refurbished bathroom, excellent shower with plenty of hot water. Continental breakfast is included in the price. If you want a cooked breakfast it is extra with plenty of choice but could have been hotter. Outside seating area. Excellent value...

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Thank Magzee
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Birmingham (West), Quinton, responded to this review

It’s great to hear you had an enjoyable visit. We look forward to seeing you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Five miles from Birmingham's bustling city centre, the Quinton lodge provides convenient accommodation near the ICC (International Convention Centre), the NIA and the NEC.This attractive lodge has 24 comfy, modern rooms and is home to a Toby Carvery restaurant. So you can refuel after a day's business or sightseeing by tucking into freshly roasted joints, seasonal vegetables and all the traditional trimmings.You'll find no shortage of things to do in vibrant Birmingham. Enjoy some of the country's best shopping at The Bullring, absorb the buzz of the city's growing bar and restaurant scene, tuck into a spicy curry or watch cricket at Edgbaston. Families will also love the Thinktank Planetarium and all the chocolatey fun of Cadbury World. ... more   less 

Additional Information about Innkeeper's Lodge Birmingham (West), Quinton

Address: 563 Hagley Road West | Quinton, Birmingham B32 1HP, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM267 - RM338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Innkeeper's Lodge Birmingham (West), Quinton 3*
Number of rooms: 24
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Innkeeper's Lodge Birmingham (West), Quinton England
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Questions & Answers

Here's what travellers have asked, with answers from Innkeeper's Lodge Birmingham (West), Quinton staff and other travellers.
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Saskatoon, Saskatchewan, Canada
Peterborough, United Kingdom
9 months ago

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Questions? Get answers from Innkeeper's Lodge Birmingham (West), Quinton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“307 a fantastic family room”
 of 5 bubbles Paxpenn, 14 Feb 2017 | Read review
“All rooms were good.”
 of 5 bubbles teeganc2015, 13 Feb 2017 | Read review
“Bottom family rooms don't have wifi”
 of 5 bubbles kevinbD3144YH, 5 Feb 2017 | Read review
“Don't get room 313”
  • Glue stains on the sheets!!
 of 5 bubbles BerttieB111, 19 Nov 2016 | Read review
“Good double glazing so rooms are quiet.”
 of 5 bubbles Magzee, 5 Sep 2016 | Read review
5 of 5