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what you would expect from a Crowne Plaza. Friendly staff and a great location, a short walk from the city centre and Centenary Square. Nice big room and bed and a lovely continental breakfast in the club lounge. Will return.
Third stay at this hotel. Don't be put off by building works nearby, access wasn't a problem. On entering hotel, you soon forget what's going on outside!
Requested club room on top floor (Eleventh) with city view and allocated Room 1106 excellent!
Quick check in....More
1 Thank JPSLittleAston
Response from Surya G, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 26 January 2018
Thank you for this kind feedback. It is wonderful to read that your stay was comfortable and you enjoyed staying in one of our club rooms and also enjoyed the amenities we have to offer in our club lounge.
We appreciate your understanding...More
On May 18, 2018 I checked into the Crowne Plaza for one night. The service received during that day was exceptional.
The front desk and conceirge staff were professional and merit the highest commendation.
If I am in the Birmingham area in the future, it...More
Its location is good about 5-10kinutes walk to Birmingham New Street
Conference facilities was generally well manned and rooms were average for the price.
The food was ok but not wonderful.
The main plus is its location.More
Response from DavidSeed3, Manager at Crowne Plaza Birmingham City CentreResponded 1 week ago
Dear MN8888, Firstly thank you for taking the time to leave feedback for our hotel, we cater to thousands of guests a week and very few let us know about their experiences so we can improve.
From your comments I hope you conference went well,...More
I stayed here for about 10 months in 2009 shortly after the hotel has been refurbished back then.
I'm staying for an extended period every week again this year.
Sadly, the hotel has become worn down, worn out, tatty. Why investment hasn't been made for...More