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Crowne Plaza Birmingham City Centre

2,163 reviews
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Traveller (402)
Room & Suite (168)
Dining (30)
Overview
  • Excellent31%
  • Very good46%
  • Average17%
  • Poor4%
  • Terrible2%
Travellers talk about
“the club lounge”(184 reviews)
“pillow menu”(53 reviews)
“car park”(221 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Crowne Plaza Birmingham City Centre
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,163)Write a Review
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665
914
358
101
62
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665
914
358
101
62
Show reviews that mention
All reviewsthe club loungepillow menucar parkbooked a club roomcity centrenew street stationtwo double bedsair conbuilding workbroad streetbusiness hotelmail boxcontinental breakfastbrindley placesaturday nightfull englishironing board
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1 - 5 of 2,100 reviews
Reviewed yesterday via mobile

Stayed here from 11th to 14th January for a works conference at the ICC. This is a great location only a 5 min walk to the ICC and a short walk to bars and restaurants. The room was lovely and spacious. The bed was very...More

Thank AnnaForsyth79
Hotel's Favourite
Reviewed 15 October 2017 via mobile

Stayed here last night with my daughter on a night out in Birmingham. Lovely hotel, helpful/polite staff, an excellent location, & nice & clean with pleasant decor. The Crowne Plaza is well located, only a couple of minutes from The Mailbox with lots of eateries...More

Thank Nikki B
Response from Surya G, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 19 October 2017

Dear Nikki B, Thank you for taking the time to write a review regarding your experience at the Crowne Plaza Birmingham City Centre. We appreciate your loyalty as an IHG® Rewards Club member. I was delighted to read that you enjoyed your stay especially the...More

Reviewed 3 days ago

I had to attend a few business meetings in Birmingham. This hotel was conveniently located and was able to park nearby at the mailbox car park. The car park is a short walk and you can get a 15% discount if you get your token...More

Thank WendyMcL13
Reviewed 4 days ago

I've used this hotel several times over around 30 years now, going back to when it was the Holiday Inn. My previous stay - or more exactly the sleep element of it - a few years ago was blighted by a large roost of seagulls...More

Thank Tyke1961
Response from DavidSeed3, Manager at Crowne Plaza Birmingham City CentreResponded 3 days ago

Dear Tyke1961 , Firstly thank you for taking the time to leave feedback for our hotel, we cater to thousands of guests a week and very few let us know about their experiences so we can improve. Thankyou for your positive comments, which I will...More

Reviewed 4 days ago via mobile

Absolutely first class hotel for either business or pleasure. Cleanliness is second to none with a good bar and decent bar snacks menu. Sky sports in the room - happy days. Nice gym which is small but well equipped. Staff incredibly friendly. I have stayed...More

Thank Garysnewton
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$79 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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Traveller (402)
Room & Suite (168)
Dining (30)
Hotel & Grounds (247)
Bathroom (20)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Em1571
30 October 2017|
Answer
Response from MLM2608 | Reviewed this property |
There is no hair salon in the hotel. However if you use Google maps you can see a good selection close-by with good reviews.
0
Votes
Fam M
21 October 2017|
AnswerShow all 2 answers
Response from DavidSeed3 | Property representative |
Hi Fam, the mailbox charge each time you leave the car park depending on how long you have been parked. We give 15% discount off parking at the mailbox if you get your parking token stamped on reception. Kind Regards David... More
0
Votes
clairebradley05
26 July 2017|
Answer
Response from Alise B | Property representative |
Dear clarebradley05, It is approximately 15 minutes by car from our hotel. Please ask one of our concierge team for more information once you booked in- they are amazing with the directions. Thank you Alise... More
0
Votes
Room Tips
"Members can have rooms on 9th floor near sky lounge"
Read review
"Club rooms are lovely and you get free bar for two hours in the club lounge"
Read review
"If you wish you can book a room in the QUIET AREA"
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"lower numbered rooms are furthers away from the traffic."
Read review
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