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Crowne Plaza Birmingham City Centre

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Traveller (414)
Room & Suite (191)
Dining (30)
Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“the club lounge”(185 reviews)
“pillow menu”(54 reviews)
“car park”(225 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,213)
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685
935
360
106
63
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All reviewsthe club loungepillow menucar parkbooked a club roomcity centrenew street stationtwo double bedsbuilding workair conbroad streetroom servicebusiness hotelmail boxcontinental breakfastbrindley placesaturday nightironing board
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1 - 5 of 2,149 reviews
Reviewed 3 days ago

Stayed over with friends visiting from out of town over weekend 13/04/2018!! booked club room for a little more luxury, but was very disappointed!!! All very dated and could do with a facelift :-( carpet was dirty and look as though it could do with...More

Thank Marlene D
Response from DavidSeed3, Manager at Crowne Plaza Birmingham City CentreResponded 3 days ago

Dear Marlene D, Firstly thank you for taking the time to leave feedback for our hotel, we cater to thousands of guests a week and very few let us know about their experiences so we can improve. I can see from your booking you stayed...More

Hotel's Favourite
Reviewed 13 January 2018

I had to attend a few business meetings in Birmingham. This hotel was conveniently located and was able to park nearby at the mailbox car park. The car park is a short walk and you can get a 15% discount if you get your token...More

1  Thank WendyMcL13
Response from Surya G, Guest Relations Manager at Crowne Plaza Birmingham City CentreResponded 24 January 2018

Dear WendyMcL13, Thank you for this detailed feedback. We are glad that your overall stay was comfortable and that you enjoyed the breakfast and service from our reception team. We will share your comments with the teams. I was however disappointed to read about your...More

Reviewed 4 days ago via mobile

Good hotel, efficient check in and friendly staff. Paid for upgrade to club room to allow use of club lounge. This was very good and would recommend. Room itself could have been slightly bigger but had everything we wanted. Lots of construction work underway around...More

Thank michaelw007
Reviewed 4 days ago via mobile

We stayed Friday evening and had a bit of a nightmare getting to the actual hotel as there is so much regeneration going on in Birmingham at the moment. What should have taken us 10 minutes ... ended up taking us 25! When we got...More

Thank Lynne S
Reviewed 1 week ago

Nice mid-range hotel with spacious rooms and a very good breakfast. Service is efficient without being particularly friendly, but I'm ok with that. Good location in the city centre for access to new street station, symphony hall and broad street - however the hotel is...More

Thank notamamadoo
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Best Value Properties in Birmingham, United Kingdom
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$97 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$97 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Birmingham
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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Traveller (414)
Room & Suite (191)
Dining (30)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sandalsgal
11 April 2018|
Answer
Response from Lynne S | Reviewed this property |
Probably 18-24months maybe longer... it’s for the commonwealth games in 4 years time
1
Vote
sandalsgal
11 April 2018|
AnswerShow all 2 answers
Response from JPSLittleAston | Reviewed this property |
Hi, yes the breakfast restaurant is on the ground floor, to the right of reception beyond the bar area. Buffet breakfasts are also served in the club lounge on the 11th floor.
2
Votes
runner_bean41
7 March 2018|
AnswerShow all 2 answers
Response from Garysnewton | Reviewed this property |
There should be as I have had them in the past.
0
Votes
Room Tips
"A bit quieter on 11th floor away from building site (Major building works surrounding hotel)"
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"Depends on your preference"
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"All the rooms seemed good."
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"Ask for a high floor facing New Street Station as this will face away from the construction site."
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