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Novotel Birmingham Airport

2,556 reviews
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Traveller (270)
Room & Suite (139)
Dining (16)
Overview
  • Excellent32%
  • Very good42%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,556)Write a Review
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11 - 15 of 2,389 reviews
Reviewed 2 weeks ago

Firstly, the parking... To park in the local car park it costs £39 per day!! We were under the impression it was majorly discounted from other reviews etc. But no, we asked the staff about it and they said they were "still negotiating" with the...More

Thank Rebecca B
Response from Christophe U, General Manager at Novotel Birmingham AirportResponded 3 days ago

Good morning and thank you for your comments. I was made aware of your comments and we have passed them on to Booking.com too. I understand you were trying to check out within 30 minutes after check in. The car park situation has been ongoing...More

Reviewed 2 weeks ago

Nice clean and comfortable hotel no sound from aircraft overnight We booked for breakfast prior to our flight which was only average What we should have done was skip breakfast at the hotel as we had reservations in the premier lounge at the airport where...More

Thank Trish74
Response from Ian_Dick, General Manager at Novotel Birmingham AirportResponded 2 weeks ago

Good morning and thank you for your comments. I am pleased to read you would recommend us and hope to see you again soon. Thank you once again. With kind regards, Christophe Ughetto

Reviewed 2 weeks ago

Our stay in Novotel was ok, checked in to our Superior Queen room thinking it would be a queen bed, no they just call it that and put a double bed in, one side so close to the wall you can barely get out. The...More

Thank Athene M
Response from Ian_Dick, General Manager at Novotel Birmingham AirportResponded 2 weeks ago

Good morning and thank you for your comments. I am sorry to read you are having issues with the pre-authorization made on your card. I can confirm that only one amount has been taken out of your account following your stay. The initial pre-authorization is...More

Reviewed 2 weeks ago via mobile

Booked here for one night as had early morning flight. Room was excellent, clean, spacious and comfortable. Well worth the money. Nice and quiet too. Check in was quick and easy. Staff excellent, high levels of service received. Dined in the restaurant and this was...More

Thank sctd421
Response from Ian_Dick, General Manager at Novotel Birmingham AirportResponded 2 weeks ago

Good morning, Just a few words to thank you for your kind comments. I am delighted you had a good time and hope we will have the pleasure of welcoming you back soon. With kind regards, Christophe Ughetto

Reviewed 2 weeks ago

Not sure who decided that nobody would notice serving a single canapé as a meal but it didn’t work, a recent visit as a day delegate left me ravenous. There is also the small matter of the parking at £39 per day it’s a touch...More

Thank 512JimBob123
Response from Ian_Dick, General Manager at Novotel Birmingham AirportResponded 2 weeks ago

Good morning, Thank you for your comments. I am very surprised to read your views with regards to a conference you must have attended recently at the hotel. Our food and beverage offerings are quite varied and generous and always in agreement with what is...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$109 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Birmingham
#14 Luxury Hotel in Birmingham
#15 Family Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#30 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Birmingham
#14 Luxury Hotel in Birmingham
#15 Family Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#30 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (270)
Room & Suite (139)
Dining (16)
Questions & Answers
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Divediva2018
21 January 2018|
AnswerShow all 3 answers
Response from moses_karibu | Reviewed this property |
There is also a bar area, which serves snacks if you don’t want to use the restaurant. Decent quality, maybe a bit pricey, but they have a captive audience
0
Votes
Rhiannon E
5 January 2018|
Answer
Response from Barry P | Reviewed this property |
I couldn't find an email address but their phone number is 0121 6199003. I usually bring my cases into the room so I know exactly where is. Don't think they store cases, you have to keep them in your room. Sorry that I... More
0
Votes
Rhiannon E
3 January 2018|
AnswerShow all 2 answers
Response from Droopydrawrs52 | Reviewed this property |
I booked separately
0
Votes
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12345615
Room Tips
"All rooms are sound proofed"
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"just don't go"
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"We were on the 7th floor & this was quiet"
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"Don't use this hotel"
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