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Where do I begin? The rooms look nothing like the photos, instead a dirty, dingier version. Absolutely stuffy and a stench of sewage if you open the window for fresh air.
The bed was very very uncomfortable, might as well have slept on bricks..
Thank Buphinder B
Response from Mark A, General Manager at Great Barr HotelResponded 1 week ago
Many thanks for sharing your concerns and comments here and bringing them to my attention.
Firstly let me apologise that you did not find your stay to be of the quality you were expecting.
With regards to the rooms that are shown on the website,...More
We had our wedding breakfast and evening reception at Great Barr hotel. Lots of my guests and family members stayed over and really enjoyed everything. I could not ask for more helpful and pleasant people. One of them was Philippa. She answered all of my...More
Thank Laura K
Response from Mark A, General Manager at Great Barr HotelResponded 3 weeks ago
I would like to thank you for sharing your comments here and I along with all of the team here at the Great Barr Hotel are delighted that you enjoyed your special day here at the hotel.
Rest assured I will pass your...More
What a disgrace i took a couple of french friends for a drink and planned to have a meal, I ordered at the bar 2 pints and two small house wines £15.00 are they joking ? beer was flat wine was rubbish, so didn't bother...More
3 Thank shotgun433
Response from Mark A, General Manager at Great Barr HotelResponded 4 weeks ago
Thank you for sharing your concerns, however I am very sorry that you did not feel that the drinks you ordered were of an acceptable quality. This does surprise me somewhat as the majority of our guests are happy with the quality and if they...More
My wife and I stayed with my two daughters in April 2017 for 10 nights. Bearing in mind I only book 5 star hotels but my trip was last minute and this was one of the few remaining at such short notice. I would never...More
Response from Mark A, General Manager at Great Barr HotelResponded 9 July 2017
Many thanks for sharing your kind review on this site. Both myself and all of the staff at the hotel are delighted that you enjoyed your stay with us and we shall all look forward to welcoming you back to the hotel when...More
We stayed for just one night when attending an NEC event the next day. Overall a good clean hotel with friendly and helpful staff.
We had to wait some time for our meal despite being the only ones in the bar although staff were apologetic....More
Response from Mark A, General Manager at Great Barr HotelResponded 14 June 2017
Many thanks for your comments and both myself and the staff at the hotel are delighted that you enjoyed your stay. I am sorry that you found the sofa bed to be small for your needs however should you use the hotel again we can...More
US$70 - US$118 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Number of rooms
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