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Metro Inns Walsall

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Metro Inns Walsall
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258 Reviews from our TripAdvisor Community

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There are newer reviews for Metro Inns Walsall
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Showing 257: English reviews
Reviewed 25 July 2014 via mobile

If you need a cheap, value for money, metro inn is the one, I wouldn't stay for long periods, it is refurbished but the bathrooms and tv need to replaced! As the tv is small and old, the bathroom is old so doesn't look very clean and it smelt so didn't use it but I wasn't there for that long

Thank Tasmina K
lwoodger, Manager at Metro Inns Walsall, responded to this review

Hi Tasmina K, Thanks for your review of Metro Inns Walsall. We are glad you enjoyed your stay at the hotel, we are happy to say that we have refurbed most of the 50 rooms with new TVs so the signal shouldn't be a problem,. When you say the bathroom smelt, does this mean it wasn't clean or it may...

Reviewed 9 July 2014 via mobile

Stopped here for 3 days checked in on the Monday checked in early with a lovely bubbley lady called Zoe who was there day and night with a smile on her face when I was there what an assert to the company she is.Then there was another lad called Harvey what a funny man he is and would do anything...

1Thank Julie-wifi
lwoodger, General Manager at Metro Inns Walsall, responded to this review

Hi julie-wifi, Thanks for the review of Metro Inns Walsall. I am so happy that you feel you had great customer service, this is what we strive to achieve, I have passed your comments onto Zoe (asst manager) Harvey and Kelly, although this could have been one of 2 Kelly's who work the breakfast shift. Thank you for appreciating that...

Reviewed 7 July 2014

This is my 17th review, and the first time I have ever rated a hotel anything below average, but this place fully deserves a 'terrible' rating. We checked in and walked up the stairs which were filthy. The carpet obviously hadn't seen a hoover for some time. Muddy footprints, dropped food etc were still there when we left. The room...

3Thank elitemagpie
Belfast, United Kingdom
Reviewed 15 June 2014

Stayed for five nights as I used the hotel as my base for business meetings.My room was very clean and what I expected for the price.Staff were very helpful and gave me all the information I required.The nicest surprise was the food and bar ,which I understand has just recently opened. It was nice to have a very good choice...

1Thank jackie k
lwoodger, General Manager at Metro Inns Walsall, responded to this review

Hi Jackiek, Myself and my team pride ourselves on our level of cleanliness, our staff are always courteous and as local staff we like that they can point you in the right direction, for local attractions. Our new bar, restaurant and grill is our best feature, serving amazing Indian and classic cuisine, I'm so glad you enjoyed. We welcome you...

Stirling, United Kingdom
Reviewed 31 May 2014

I'm all one for a cheap overnight stay when travelling a long journey , but this place wasn't even worth the budget price! I was 20 mins checking in, when I got into room every single bulb out of six lights were blown! Only the bathroom worked! 4 were promptly changed! The rooms were dark and dingy and old fashioned....

Thank AlanandDebbie O
lwoodger, Manager at Metro Inns Walsall, responded to this review

Hi Alanandebbie Thanks for your review of Metro Inns Walsall. I can only apologise for the amount of time it took to check you in, I would like it if you can send me the dates of your stay and the name it was hooked under, so I can follow this up. I am glad that my staff changed the...

Blackpool, United Kingdom
Reviewed 30 May 2014

Stayed for 3 nights and found the hotel was clean and comfortable. The refurbished dining room with new menu was brilliant with a varied menu - excellent food at budget prices. The staff are very friendly and efficient and nothing is too much trouble for them. The breakfast was superb, freshly cooked and very high quality sausage and bacon -...

1Thank Carol H
lwoodger, General Manager at Metro Inns Walsall, responded to this review

Hi Carol H, I'm so glad you enjoyed your stay at Metro Inns. It is great to see "excellent food at budget prices" this is what we strive to achieve. We like to think our breakfast is of the upmost quality, and I am personally so happy you enjoyed it, we as a team always strive to make your stay...

Wigan, United Kingdom
Reviewed 28 May 2014

We stayed for 3 nights and we were more than impressed. From the time we arrived until the time we left, we were made to feel very welcome. The staff were very friendly and helpful and went out of their way to be helpful.The rooms were very comfortable, nice big bath sheets and plenty of tea, coffee, milk and sugar...

Thank Mary S
lwoodger, General Manager at Metro Inns Walsall, responded to this review

Thanks for your review. I am very pleased to hear you had a good stay at Metro Inns, Walsall. We strive ourself on customer service and providing everything you need for a comfortable stay in our hotel. Sadly we will still not be providing family rooms due to the size constraints in our rooms but we can offer adjoining double...

Shrewsbury, United Kingdom
Reviewed 6 April 2014

Stayed at this hotel many times when it was Travelodge. I recently checked in for one night and was my worst hotel experience ever. Checked in at 6pm, given room on 3rd floor, walked into room to find that it is still occupied, personal possessions on display etc. Back down to reception to be given another room on 2nd floor,...

Thank StevePJ35
Reviewed 31 March 2014 via mobile

I've been staying here regularly with my partner & we have every time experienced genuine warm & friendly service from the staff. Although this is an ex travelodge hotel they are slowly but surely refurbishing the hotel, beds & all. We will definitely be staying again to see how the refurbishment progresses.

Thank davidjs29
lwoodger, Manager at Metro Inns Walsall, responded to this review

Dear davidjs29 Thank you for your positive review of Metro Inns Walsall. We strive to make sure our customers receive the best customer service possible. Sadly it has taken me some time to respond to you review and now we have 50 refurbished rooms in the hotel, a busy restaurant an a basement sports bar now open. We welcome you...

Llandudno, United Kingdom
Reviewed 17 March 2014

A large group of us stayed at this so called hotel, when we arrived at reception there was no greeting just how are you going to pay cash or card. We were given the key card to our room and it didn't work so we had to go back down. when we got in eventually the bed was awful uncomfortable...

Thank sian111

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Budget hotel, offering 96 ensuite bedrooms, close links to Walsall, Birmingham, West Bromwich and Wolverhampton. We have a 24 hour check manned check in desk. Check in from 2 pm (12 midday for a £10 surcharge) check out 10 am (12 midday for a £10 surcharge) We also have a brand new spacious underground bar area known as Basement Jacks and a restaurant on the ground floor known as Mumbai Kitchen/ Basement Jacks Bar & Grill. Serving an outstanding Indian Menu alongside our equally delicious classic menu, Steaks, Pies, Burgers and Tikka, Bhuna, Passanda nothing is too much. We look forward to welcoming you to Metro Inns Walsall. ... more   less 

Additional Information about Metro Inns Walsall

Address: Birmingham Road | Walsall, Birmingham WS5 3AB, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM215 - RM260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Metro Inns Walsall 3*
Number of rooms: 94
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Also Known As:
Travelodge Birmingham Walsall Hotel Birmingham
Metro Inns Walsall Birmingham, England
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Questions & Answers

Here's what travellers have asked, with answers from Metro Inns Walsall staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book somewhere else”
 of 5 bubbles chrismoran2015, 23 Aug 2016 | Read review
“Don't expect miracles its price is cheap for a reason..”
 of 5 bubbles katmar2, 15 Aug 2016 | Read review
“rooms at the back of hotel are quieter”
 of 5 bubbles karen186390, 11 Aug 2016 | Read review
“219 Second floor room is better”
 of 5 bubbles henryhaynes, 20 Jul 2016 | Read review
“Rooms on West side will be quieter but 6" double glazing on East was pretty efficient.”
 of 5 bubbles ravomas, 22 May 2016 | Read review
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