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Hotel ibis Birmingham Centre New Street

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Hotel ibis Birmingham Centre New Street
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1,498 Reviews from our TripAdvisor Community

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Showing 1,419: English reviews
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Gibraltar
Reviewed yesterday NEWvia mobile

I stayed at this Ibis hotel in central Birmingham from 20/3 to 1/4-2017. The location is very good, right in the city centre near the 'Bullring' commercial mall and many restaurants of different types of cuisine. The Hotel has an underground parking, useful for this traveling by car. There is one small side back, if you like quietness at night,...

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Helpful?
Thank Nigel G
Torquay, United Kingdom
Reviewed yesterday NEW

Whilst I was very impressed with the hotel itself, the staff, service and breakfast, I was disappointed with the location. My room overlooked the piazza at the rear of the hotel, with a thriving nightlife. Although the room was triple-glazed, this was insufficient to cut out the sound of the loud music and thumping bass. Even with earplugs, I was...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank michaelmF3152HL
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Michael, I’m so sorry that you were disappointed by your experience saying with us at ibis Birmingham New Street Station. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter and are taking action by improving the sound insulation in the rooms. Feel free to contact me on 0121...

Moray, Scotland
Reviewed 2 days ago NEW

Walking into a bar to check in was a new experience. Luckily someone with a red shirt spotted us and handled the check in. The room was clean and tidy but very warm and no apparent way to control the heat. One tiny window in the bathroom opened a couple of inches but the main window in the bedroom could...

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Helpful?
Thank TheFeb
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am glad that you enjoyed your stay at ibis Birmingham New Street Station, and have taken note of your feedback. I shall be looking into this with our team so that we can improve on our services. I do hope we get the chance to welcome you back soon....

County Galway, Ireland
Reviewed 3 days ago NEW

Have stayed here many times and find it very suited for my needs as a travelling alone guest. I would certainly recommend this venue. Rooms are a little small for couples I would imagine but I like the place for my own trips when I'm alone.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Photo757
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis Birmingham New Street Station. Kind regards, Shamil Sayani Assistant General Manager

Edinburgh, United Kingdom
Reviewed 1 week ago

The room was unbelievable warm and the heating/air con system seemed to do nothing than make a lot of noise. Unable to open the window due to the noise outside. This resulted in a very uncomfortable sleep.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Q6725RJclaires
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, I’m so sorry that you were disappointed by your experience saying with us at ibis Birmingham New Street Station. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter with our maintenance team, but feel free to contact me on 0121 622 6010 or email me on h1459-dm@accor.com...

London, United Kingdom
Reviewed 1 week ago

Due to the non standard reception (no desk staff in red T shirts with hand held tablets) I was unable to identify the reception staff as I arrived, the one staff member I saw was talking to a group on a sofa. He was therefore unable to notice me either. Not his fault but rather annoying. Stood like a lemon...

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Helpful?
Thank S_Forder
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Mr Forder, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Shamil Sayani Assistant General Manager

gloucestershire,uk
Reviewed 1 week ago

I stayed here for one night in a double room. The check in staff were very friendly and very efficient. My room was fairly large and exceptionally clean. The bathroom/shower was also a decent size and a lot bigger than at some hotels I've stayed in. A lovely comfortable bed. My room was on the 3rd storey and at the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank uktraveller021
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we are addressing this by improving our sound insulation, and also by working with the local council. I do apologise for the disturbance at 4am. Kind regards, Shamil Sayani Assistant General Manager

Reviewed 1 week ago via mobile

Rooms fine, reception staff at night horrible and the Doormen at late night early hours is rude and abrupt. The reception staff were foreign women extremely unwelcoming Rooms fine but the reception desk staff rude. Average stay overall

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Helpful?
Thank taylora1985
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Apologies that on this occasion you were disappointed with your stay at ibis Birmingham New Street Station. I will look into this matter personally, and shall be very grateful if you are able to contact me on 0121 622 6010, or by email at h1459-dm@accor.com to discuss this further. Kind regards, Shamil Sayani Assistant General Manager

Liverpool, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank DrEsther
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Bristol, United Kingdom
Reviewed 2 weeks ago

Stayed at this hotel many times mainly for location as suits our needs. Comfortable beds rooms are warm. Very Close to New Street Rail Station. Staff super friendly no problems at all. Good breakfast available.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ianmars2
GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Ian, I’m so glad that you had an enjoyable time during your stay at ibis Birmingham New Street Station. I hope we can welcome you back to the property in the near future. Kind regards, Shamil Sayani Assistant General Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 

Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM252 - RM512 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre
Hotel Ibis Birmingham Centre New Street England
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Birmingham Centre New Street staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“External noise for odd numbered rooms as they overlook the road.”
 of 5 bubbles TheFeb, 28 Mar 2017 | Read review
“ask for a room not overlooking the night clubs and bars”
 of 5 bubbles S_Forder, 20 Mar 2017 | Read review
“Rooms toward the front of the hotel are probably quieter at night. There are some very nice restaurants at the back.”
 of 5 bubbles stellanewbrook, 15 Mar 2017 | Read review
“try to stay away from the exit/entrance of the elevators...noisy guests!!!”
 of 5 bubbles bobmP483PY, 9 Mar 2017 | Read review
“Book well in advance for a good deal”
 of 5 bubbles trevorviegas, 8 Mar 2017 | Read review
5 of 5