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All reviewsbroad streetsteam roomcity centrespa facilitiescar parkbreakfast was excellentgood sizelarge bathroomhotel is situatedreception staffthe room was nicecomfortable hotelvery pleasant staystayed for one nightfull englishpublic areasbrindley place
Nice hotel with nice rooms of a reasonable size and good sized bathrooms as long as you remember to pull down the window blinds so you don't startle passers-by. Breakfast was good with a reasonable spread but kippers etc are extra if you go down...More
My husband and I stayed here for one night on buissness, check in was ok, our room was clean and comfortable but no robes or slippers, and a little disappointing there was not complimentary water in the room as you find this in most hotels...More
Thank Jandy S
Response from Gordon T, General Manager at Birmingham Marriott HotelResponded 3 November 2016
Thanks for your feedback. I am puzzled by your comments about breakfast - I wasn't in the hotel on the day of your visit - but I always look to ensure all of the team are well presented and will be following up further. We...More
We went to this hotel on a spa weekend package. The spa was quite crowded with no loungers available which was a little disappointing. The beauty treatments were good and well organised. The breakfast was overcrowded and a little disappointing. The hotel was very quiet...More
We enjoyed a wonderful stay- peace & quiet, just what we wanted..and the service we experienced was good.
I called ahead and upgraded our room ahead of our trip as a surprise for my husband ...as it was a belated anniversary celebration I also wanted...More
Visited on Saturday 15 October for 1 night.The receptionist could not find our booking....we told her we did an on line check in.My husband asked her if she needed a swipe of his credit card and she said no.
Queried with her about car park...More
Response from Gordon T, General Manager at Birmingham Marriott HotelResponded 21 October 2016
Thanks for your review, I do apologise that you did not get our normal level of service on check in. I have investigated with the team and I know one of our supervisers assisted with the check in process, but I appreciate that mistakes were...More