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Stayed here nye checking in was terrible the woman who checked us in was rude asked to speak to a manager who was just as rude not sympathetic at all used to stay once a month here they have lost a loyal customer.More
Response from Vanessa K, Manager at Best Western Westley HotelResponded 22 May 2017
Please accept my sincere apologies for you not enjoying your stay with us. Unfortunately because it was so long ago it is really impossible for me to investigate any problems now.
I do hope that you re-consider and give us another try when you are...More
Spent two calm and peaceful nights (a Sunday and Monday night at this hotel. I enjoyed my stay. Rooms and amenities are very clean, nicely kept, heating was adequate (outside temp was 6 degrees Celsius on day 1 of my visit), there was not that...More
Response from Vanessa K, Manager at Best Western Westley HotelResponded 15 May 2017
Thank you for your comments they are greatly appreciated.
Although I only stayed at the Westley Hotel for 1 night this week, it was very clear this is a real gem of a find. The staff were very helpful and friendly, and my room was spacious and very clean.
Although I found the menu...More
Thank Steve P
Response from Vanessa K, Manager at Best Western Westley HotelResponded 6 May 2017
So glad you enjoyed your stay. New menu going in next week.
Don't let the Retro exterior put you off!
Well the Westley Hotel - What a delight to be treated as a guest and not a quick transaction consumer!! The Executive Suite was comfortable, clean and thoughtfully furnished! Definitely on my to visit again!!
1 Thank Karen W
Response from Vanessa K, Manager at Best Western Westley HotelResponded 29 April 2017
Every guest is special. We look forward to your return visit.
Visited this lovely and friendly hotel on the Easter weekend,So happy for making the right choice. Clean and comfortable,extremely helpful staff! Have no words for all of you people. We had tapas at the bar and really enjoy it. Nice atmosphere with Ricardo really helpful...More
Thank Konstantinos S
Response from Vanessa K, Manager at Best Western Westley HotelResponded 18 April 2017
So glad you enjoyed your stay. It is our aim to make all of our customers feel very welcome. We hope to see you again in the future.
US$80 - US$125 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#47 Romantic Hotel in Birmingham
Non-Smoking Rooms ,
Number of rooms
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