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Hilton Birmingham Metropole Hotel

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Traveller (1065)
Room & Suite (505)
Dining (78)
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Overview
  • Excellent24%
  • Very good31%
  • Average23%
  • Poor13%
  • Terrible9%
Travellers talk about
“huge hotel”(63 reviews)
“courtesy bus”(58 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Birmingham Metropole Hotel
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Birmingham Metropole Hotel
Special Offer: 25% off* - Summer Sale
Hotel deals
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Reviews (5,812)
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5,692 results
Traveller rating
1,427
1,636
1,329
745
555
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LanguageEnglish
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1,427
1,636
1,329
745
555
Show reviews that mention
All reviewsthe executive loungehuge hotelcourtesy busbusy hotelgenting arenaleisure facilitiesvisiting the necstayed here for one nightconventionconcertmotorway
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1 - 5 of 5,692 reviews
Reviewed yesterday

I usually like stays in Hilton's airport hotels (Look back at my previous review).... Not this one. Not a good experience Firstly, I used the courtesy phone to get the courtesy bus and was told I'd have a 45 minute wait - I walked it...More

1  Thank yahooholidays
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Ok so me and my daughter stayed at this hotel, I have so much I would like to say but will keep it short. Staff were lovely... ESPECIALLY nicola and joy the housekeepers, nothing was too much trouble They kept us supplied with extra milk...More

1  Thank julia f
Response from Oliver S, General Manager at Hilton Birmingham Metropole HotelResponded 4 weeks ago

Dear Julia Thank you for taking the trouble to write with your kind comments, which will of course be shared with the team. We're delighted to know that the lengths our team members went to ensured you and your daughter had an enjoyable and comfortable...More

Reviewed 2 days ago via mobile

Thoroughly enjoyed our stay here! It was a busy hotel but service was outstanding. Loved relaxing at the pool. Rooms were lovely and spacious and the food was really nice. Staff went out their way to help in every way they could. Would recommend this...More

Thank Claire062
Reviewed 4 days ago via mobile

Stayed here on business in June. I booked reasonably early and was allocated a twin room with no option to change to a double. Room is basic, dated and not very clean. No water provided in the room and very low quality coffee and tea....More

Thank mariannlf
Reviewed 4 days ago via mobile

We had a disappointing stay here as there was a graduation ball taking place and the music was so loud there was no way we could sleep, and my daughter got really upset as she was so tired. I called down and was told the...More

Thank marmot100
View more reviews
Most Booked Properties in Birmingham
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#27 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$98 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#27 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1065)
Room & Suite (505)
Dining (78)
Pool & Beach (23)
Business Centre & Event Rooms (11)
Questions & Answers
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kerrie s
17 June 2018|
AnswerShow all 3 answers
Response from KittyGothi | Reviewed this property |
Not legally
0
Votes
Naomi C
16 May 2018|
AnswerShow all 4 answers
Response from Happyholidayer70 | Reviewed this property |
You can use the spa and pool.... I don’t know what time it opens.They advise you at Reception on check in..You could email them if you want to know before you go.
1
Vote
modeDG
6 April 2018|
AnswerShow all 5 answers
Response from James M | Reviewed this property |
I stayed in the executive rooms overlooking the water and they were all up to standard
1
Vote
Room Tips
"I didn't manager to find a good room"
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"Look on Groupon,LivingSocial and GoGroopie for cheap stay deals"
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"Rooms facing the front of the hotel tend to be quieter-don't want to be facing the back over the..."
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"Anything in the ##54-##75 range appears to have a view of the roof."
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