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07/05/2017 08/05/2017
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    Hilton Birmingham Metropole Hotel

    National Exhibition Centre, Birmingham B40 1PP, England
    Hotel website
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$21
    US$118
    US$96
    US$97
    US$97
    Traveller (821)
    Room & Suite (292)
    Dining (39)
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    Overview

    • Excellent24%
    • Very good29%
    • Average23%
    • Poor13%
    • Terrible9%
    Travellers talk about
    “huge hotel” (55 reviews)
    “busy hotel” (75 reviews)
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Hilton Birmingham Metropole Hotel
    Special Offer: BOOK EARLY, UP TO 20% OFF
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    Crowne Plaza Hotel Birmingham NEC
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 24 March 2016

    2nd time staying here for a conference, 1st time dirty unmade room, this time room size of a cupboard. Tiny shower/toilet area, not even a door, bed pushed up against a wall. Expect much more from a so-called luxury hotel. Didn't want to pay for...More

    Helpful?2  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear Mark Thank you sharing your experience following your stay. I apologise you were allocated a room that had not been serviced on your prior visit and trust this issue was suitably rectified at the time. From your description it would appear you occupied one...More

    Reviewed 24 March 2016

    I stayed at the beginning of March to attend the NEC, the location is perfect however the hotel had other events on with parties, so the queue to check in was 30 deep, When I got to my room it was designed for disabled access...More

    Helpful?1  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear DevonPanda Thank you for your comments. We are indeed ideally located for easy access to the NEC and I'm glad you find this convenient for your needs. I regret any disturbance you experienced due to some guests being a little noisy returning to their...More

    Reviewed 24 March 2016

    Stayed here on business, and wasn't disappointed. Great central location to the NEC and Birmingham. food for the evening meal was superb, and the service was very good. Only slight grumble is: I was at a conference with some 200 or so delegates, getting a...More

    Helpful?1  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear AT6Texan Thank you for taking the time to provide your review. I'm so pleased you found our location and service you received from the hotel team to be excellent. I'll be sure to pass on your comments to all. You may be interested to...More

    Reviewed 24 March 2016

    The hotel has clearly seen very heavy use and could could do with a refresh. I was there for a 450 person + conference and the room layouts worked out well for this. I couldn't fault the service at any point of my 2 day...More

    Helpful?
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear 123Jas0n Thank you for your comments. I'm pleased that you were impressed with the hotel's conference facilities and the levels of service you received during your stay and I hope we have the opportunity of welcoming you back in the near future. Kind regards...More

    Reviewed 24 March 2016 via mobile

    The hotel seemed to be a very place when booking. I arrived after the check in time only to be told my room was not ready!! To be fair I did get a drink voucher for my trouble. If you are thinking of eating in...More

    Helpful?3  
    Response from Patrick S, General Manager at Hilton Birmingham Metropole Hotel

    Dear Craig Thank you for sharing your feedback following your recent visit to the hotel. I was sorry to learn that you were disappointed with certain aspects of your stay - please rest assured your comments have been passed to the relevant manager for review...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$117 - US$380 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Birmingham
    • #24 Luxury Hotel in Birmingham
    Photos
    Traveller (821)
    Room & Suite (292)
    Dining (39)
    Pool & Beach (9)
    Nearby
    Nearby Hotels
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    .35 km away
     
    Arden Hotel & Leisure Club
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    Nearby Restaurants
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    Waters Restaurant
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    Robata Bar and Grill
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    Nearby Attractions
    National Motorcycle Museum
    635 reviews
    .93 km away
    National Conference Centre
    20 reviews
    .90 km away
    The Vox Conference Centre
    12 reviews
    .42 km away
    Genting Arena
    974 reviews
    .44 km away
    Questions & AnswersAsk a question
    Castellau
    Hi has anyone done meet and greet for the airport is it a shuttle bus and do you park your own car ?
    27 April 2017|
    What is your answer?
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    Castellau
    Hi has anyone done meet and greet for the airport is it a shuttle bus and do you park your own car ?
    27 April 2017|
    What is your answer?
    Posting guidelines
    Submit
    Lozilou
    I am booked to stop at the Birmingham Metropole next week and wanted to know what will be available to eat for vegans at the breakfast buffet?
    22 April 2017|
    Answer Show all 2 answers
    Response from Larry B | Reviewed this property |
    A wide variety of hot and cold food at the breakfast buffet. Vegans won't go hungry!
    0
    Votes
    Room Tips
    "Not a lake view - too noisy"
    Read review
    "Corner room"
    Read review
    "Pick a room near to the lifts"
    Read review
    "Avoid this hotel. Staff are rude. Rooms are dated and in need of urgent upgrades"
    Read review