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Norfolk Hotel

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Norfolk Hotel
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523 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 December 2014 via mobile

Went here when our friends booked it online as the pictures looked lovely but don't be fooled that is not what you get .if we hadn't got there so late and we wanted to go to the Germans market I wouldn't have stayed .room was dirty holes in the walls .What a dump

3 Thank sheepychippy
Stourbridge, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 December 2014 via mobile

Oh my! Booked last minute and it's one of the worst places we have stayed! Walked in the room which stunk of Mildew. Decor well the was no decor, the walls needed repairing and painting. The front of the hotel n reception area fool you into it being a nice hotel Would advise anyone not to stay!

3 Thank PennyF666

Travellers are raving about these Birmingham hotels

Leicester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 December 2014

OMG did not know what had happened when i got out the lift! The corridors looked scary, all the doors looked like they were kicked in, the bed had a hole in the side, the sheets were dirty, there was no remote for the tv, no tuned in channels apart from QVC, i was so scared i didnt leave the... More 

1 Thank ian a
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 December 2014 via mobile

We went to visit our daughter at university and stayed in this dump. When I saw the dirty windows and marble being held together on the pillars with masking tape I should have heard the warning bells. I paid the £70 room only rate and we got in the lift with the incredibly dirty carpet. We got to our room... More 

2 Thank cybercop2267
Manchester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 December 2014

Through out the whole hotel it was scruffy and dirty with stains all over the floors and walls. When we got to the room which they claimed had been newly renovated it got worse. The room had so many problems: covered in paint stains, hole in the wall, dirty bathtub, wall panels not properly on and on a whole the... More 

3 Thank Lewis B
Essex, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 December 2014 via mobile

Stayed one night first impressions were grim dirty falling down reception, dirty floor in lift. Stayed in a triple room that resembled a prison cell, the en suite was so small you couldn't dry yourself as when you bent over the toilet roll holder inserted itself between your buttocks. The shaving light kept going off and you hand the bang... More 

3 Thank Andy2267
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 December 2014

the worst of the worst. Absolutley disgraceful filth everywhere.soild bedding,blood stained shower mat.rising damp.silverfish the list goes on.i had 4 different rooms until they put me in a re-furbed one and I only stayed two nights. AVOID !!!! You have been warned !!!!

3 Thank pyrospriggs
A TripAdvisor Member
Reviewed 26 November 2014 via mobile

Now you always get what you pay for. I paid 50 quid for a room for upto 3 people. Which is 17 quid each. For that you got a big spacious room with a comfy bed. Unlike many chain hotels you actually have plus sockets next to the bed. Which for me is a massive pro. You get basic coffee... More 

Thank A TripAdvisor Member
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 November 2014 via mobile

We checked in on 21 November as a late booking as we was working away We checked in no greeting just arrogance Went to the room blood stain on carpet human stains on headboard When checking in was told no smoking rooms Both single bed and sheets had burn holes in Went downstairs complain Was told they have no more... More 

5 Thank Rachandcarl
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2014

Worst hotel ever. They are going through a refurbishment however this is no excuse for them to have smelly dirty rooms with chairs which are ripped and stains on bed sheets. Serious vermin issue as when I pulled into the car park by the main entrance I was greeted by four rats.

4 Thank Perryruk2004

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  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Paid Wifi
  • Free Parking
Official Description (provided by the hotel)
With over 100 en suite bedrooms, the 3-star Norfolk Hotel is situated on the A456 in Edgbaston, less than 10 minutes' drive from Birmingham city centre. It offers Wi-Fi access and free parking.Located next door to the hotel, the Headingley Restaurant offers international dishes for breakfast and dinner.Tea and coffee making facilities, Freeview TVs and a private bathroom feature in each modern room.The hotel is completely non-smoking, and has a stylish reception area and a well-stocked modern bar, which serves drinks until late and has Sky Sports channels.In large, peaceful gardens, the hotel is down the road from lively Broad Street, 2.5 miles from Edgbaston Cricket Ground and 1.5 miles from Birmingham New Street Station. The NIA and the ICC-Birmingham convention centre are a 10-minute drive away, with the M5 motorway less than 4 miles away and there are regular buses to the city centre. ... more   less 

Additional Information about Norfolk Hotel

Address: 267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM179 - RM2,771 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Hotel 3*
Number of rooms: 121
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Also Known As:
Comfort Inn Birmingham
Norfolk Hotel Birmingham, England
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Questions & Answers

Questions? Get answers from Norfolk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the upgrade for a better room and bed”
 of 5 bubbles steve9565, 24 Nov 2016 | Read review
“Give it a miss.”
 of 5 bubbles 47RDG, 7 Nov 2016 | Read review
“Ask for a quiet room I did request a walk in shower on a ground floor which I was given”
 of 5 bubbles suzanneCheltenham, 28 Aug 2016 | Read review
“332 seemed ok to us”
 of 5 bubbles CarlaBatty, 24 Aug 2016 | Read review
“Choose a different hotel”
 of 5 bubbles TimTimmerson, 21 Aug 2016 | Read review
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