We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Norfolk Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 1 more site!
Professional photos
Norfolk Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

523 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Norfolk Hotel
See the most recent reviews
Showing 517: English reviews
england
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 December 2014 via mobile

Went here when our friends booked it online as the pictures looked lovely but don't be fooled that is not what you get .if we hadn't got there so late and we wanted to go to the Germans market I wouldn't have stayed .room was dirty holes in the walls .What a dump

Helpful?
3 Thank sheepychippy
Stourbridge, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 December 2014 via mobile

Oh my! Booked last minute and it's one of the worst places we have stayed! Walked in the room which stunk of Mildew. Decor well the was no decor, the walls needed repairing and painting. The front of the hotel n reception area fool you into it being a nice hotel Would advise anyone not to stay!

Helpful?
3 Thank PennyF666

Travellers are raving about these Birmingham hotels

Leicester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 December 2014

OMG did not know what had happened when i got out the lift! The corridors looked scary, all the doors looked like they were kicked in, the bed had a hole in the side, the sheets were dirty, there was no remote for the tv, no tuned in channels apart from QVC, i was so scared i didnt leave the... More 

Helpful?
1 Thank ian a
esex
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 December 2014 via mobile

We went to visit our daughter at university and stayed in this dump. When I saw the dirty windows and marble being held together on the pillars with masking tape I should have heard the warning bells. I paid the £70 room only rate and we got in the lift with the incredibly dirty carpet. We got to our room... More 

Helpful?
2 Thank cybercop2267
Manchester, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 December 2014

Through out the whole hotel it was scruffy and dirty with stains all over the floors and walls. When we got to the room which they claimed had been newly renovated it got worse. The room had so many problems: covered in paint stains, hole in the wall, dirty bathtub, wall panels not properly on and on a whole the... More 

Helpful?
3 Thank Lewis B
Essex, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 December 2014 via mobile

Stayed one night first impressions were grim dirty falling down reception, dirty floor in lift. Stayed in a triple room that resembled a prison cell, the en suite was so small you couldn't dry yourself as when you bent over the toilet roll holder inserted itself between your buttocks. The shaving light kept going off and you hand the bang... More 

Helpful?
3 Thank Andy2267
sheffield
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 December 2014

the worst of the worst. Absolutley disgraceful filth everywhere.soild bedding,blood stained shower mat.rising damp.silverfish the list goes on.i had 4 different rooms until they put me in a re-furbed one and I only stayed two nights. AVOID !!!! You have been warned !!!!

Helpful?
3 Thank pyrospriggs
A TripAdvisor Member
Reviewed 26 November 2014 via mobile

Now you always get what you pay for. I paid 50 quid for a room for upto 3 people. Which is 17 quid each. For that you got a big spacious room with a comfy bed. Unlike many chain hotels you actually have plus sockets next to the bed. Which for me is a massive pro. You get basic coffee... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 November 2014 via mobile

We checked in on 21 November as a late booking as we was working away We checked in no greeting just arrogance Went to the room blood stain on carpet human stains on headboard When checking in was told no smoking rooms Both single bed and sheets had burn holes in Went downstairs complain Was told they have no more... More 

Helpful?
5 Thank Rachandcarl
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 November 2014

Worst hotel ever. They are going through a refurbishment however this is no excuse for them to have smelly dirty rooms with chairs which are ripped and stains on bed sheets. Serious vermin issue as when I pulled into the car park by the main entrance I was greeted by four rats.

Helpful?
4 Thank Perryruk2004

403 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (383)
Viewed
Hotel & Grounds (47)
Viewed
Room/Suite (87)
Viewed
View from Room (6)
Viewed
Bathroom (50)
Viewed
Other (193)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Business Centre/Function Rooms (4)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (8)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Birmingham hotels
Edgbaston
Edgbaston Palace Hotel
Edgbaston Palace Hotel
#105 of 141 in Birmingham
397 reviews
Edgbaston
Hallmark Hotel Birmingham Strathallan
Edgbaston
The Collection Hotel Birmingham
The Collection Hotel Birmingham
#108 of 141 in Birmingham
426 reviews
Show Prices
Show Prices
Show Prices
Edgbaston
Apollo Hotel Birmingham
Apollo Hotel Birmingham
#104 of 141 in Birmingham
307 reviews
Harborne
Woodlands Hotel
Woodlands Hotel
#70 of 141 in Birmingham
67 reviews
Campanile Birmingham
#106 of 141 in Birmingham
470 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
With over 100 en suite bedrooms, the 3-star Norfolk Hotel is situated on the A456 in Edgbaston, less than 10 minutes' drive from Birmingham city centre. It offers Wi-Fi access and free parking.Located next door to the hotel, the Headingley Restaurant offers international dishes for breakfast and dinner.Tea and coffee making facilities, Freeview TVs and a private bathroom feature in each modern room.The hotel is completely non-smoking, and has a stylish reception area and a well-stocked modern bar, which serves drinks until late and has Sky Sports channels.In large, peaceful gardens, the hotel is down the road from lively Broad Street, 2.5 miles from Edgbaston Cricket Ground and 1.5 miles from Birmingham New Street Station. The NIA and the ICC-Birmingham convention centre are a 10-minute drive away, with the M5 motorway less than 4 miles away and there are regular buses to the city centre. ... more   less 

Additional Information about Norfolk Hotel

Address: 267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston)
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM179 - RM2,771 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norfolk Hotel 3*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, TripOnline SA and Booking.com so you can book your Norfolk Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Birmingham
Norfolk Hotel Birmingham, England
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Norfolk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay the upgrade for a better room and bed”
 of 5 bubbles steve9565, 24 Nov 2016 | Read review
“Give it a miss.”
 of 5 bubbles 47RDG, 7 Nov 2016 | Read review
“Ask for a quiet room I did request a walk in shower on a ground floor which I was given”
 of 5 bubbles suzanneCheltenham, 28 Aug 2016 | Read review
“332 seemed ok to us”
 of 5 bubbles CarlaBatty, 24 Aug 2016 | Read review
“Choose a different hotel”
 of 5 bubbles TimTimmerson, 21 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay