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Travelodge Birmingham Frankley M5 Southbound

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Travelodge Birmingham Frankley M5 Southbound
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131 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Reviewed 2 days ago NEW

Booked 2 rooms check in was quick and efficient , staff were friendly. The room was clean and comfy , we were on the ground floor , only minor issue was the noise of people upstairs but they didn't keep us awake, Bed was clean and comfy so overall a good stay . For travellers who remember what services used...

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Thank Paul A
Birmingham, United Kingdom
Reviewed 2 days ago NEW

The hotel was very lovely beds was also very comfortable... we asked for a travel coat so they gave us one within the hour! I will be staying there again very soon. Staff was very welcoming Very clean!!!

Review collected in partnership with Travelodge
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Thank 32caseyf
Altrincham
Reviewed 3 days ago NEW

Arrived Sunday evening and welcomed by very friendly staff. Found a large clean room. All slept well as no noise, building is not near the motorway. Went out for the day and got back quite tired to find that the room hadn't been cleaned or the beds made. Went down to reception to stock up with tea bags and explained...

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Thank h18b
Market Rasen, United Kingdom
Reviewed 1 week ago

The room first of all was fantastically priced, for 2 of us it was £75 for 2 nights, they have late check in available which was brilliant for us, you also didn't have to check out until 12pm which meant no rushing around first thing in a morning trying to make sure you have everything. The bed was kingsize and...

Review collected in partnership with Travelodge
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Thank alicewilks1992
Helston, United Kingdom
Reviewed 2 weeks ago

Very comfortable stay at this travelodge. Used to break up long journey. Molly the receptionist was very friendly and helpful. Noting was too much trouble for her. Price was very competitive. Will stay here again.

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Thank andyhill182017
Birmingham
Reviewed 2 weeks ago

During my stay at travelodge Frankley, I had booked a late check out for the following day and sadly on 4 different occasions members of the hotel staff just entered the room!! I was extremely upset by this as I was fast asleep at times people had entered and woken me up! I do not expect to pay for late...

Review collected in partnership with Travelodge
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Thank alexandrasanz90
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Thank you for submitting your review of our Birmingham Frankley M5 Southbound Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for...

Preston, United Kingdom
Reviewed 2 weeks ago

dont waste your money on the wifi you wont beable to connect , besides that ,rooms beds all ok for a stopover ,40 mins from birmingham airport . no motrway noise easy parking . there were 3 of use yet only tea/ coffee for 2

Review collected in partnership with Travelodge
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Thank mikedawnlaura
Cornwall, United Kingdom
Reviewed 3 weeks ago

This is an excellent Travelodge -- clean, well organised, friendly staff, you get what you see. And the price was excellent (£41). The only complaint I have is that the WiFi is very poor. It's far too slow -- to slow to "talk" to my job's exchange server.

Review collected in partnership with Travelodge
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Thank MHBiker
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Frankley M5 Southbound, responded to this review

We fully appreciate that you have taken the time to leave your comments regarding your stay at Birmingham Frankley M5 Southbound Travelodge. We're so sorry to hear you experienced WiFi connectivity issues on your recent stay with us. In such instances we would suggest this is reported to the reception team to enable them to report this to Arqiva and...

Reviewed 3 weeks ago via mobile

We booked last minute, and got this hotel fairly cheap. The room was clean and well presented, and the bed was comfortable. I was disappointed that the only breakfast you could purchase was in a bag, and it didn't even consist of any hot food, or cereal. We asked for an iron and an ironing board, but we were only...

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Thank Dominique D
TravelodgeUK, Shannon from the Social Media Team. at Travelodge Birmingham Frankley M5 Southbound, responded to this review

Many thanks for submitting your review. We understand that your overall experience was not to the exceptional standard we strive for and we do apologise for this. We can assure you we will be passing on your valuable feedback directly to our colleagues in our hotel to enable us to improve the service we offer. Thank you again for your...

England, United Kingdom
Reviewed 4 weeks ago

This hotel is pretty much average for a low price stay, okay for an overnighter but not somewhere I'd like to stay for a few days. It's clean but feels slightly grubby in places as the sofa bed was marked. A short walk across the carpark and you've got the services with different food options. About 10/15 minutes drive from...

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Thank xXholidayloverXx
TravelodgeUK, Shannon from the Social Media Team. at Travelodge Birmingham Frankley M5 Southbound, responded to this review

We would like to thank you for taking the time to share your experience. We are so pleased to hear that you were happy with the location of the Hotel and that your overall experience was a positive one. Your feedback is invaluable and a copy of your comments will be passed to the Hotel Manager. Thank you once again...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Travelodge Birmingham Frankley M5 Southbound

Address: Frankley Motorway Services Illey Lane, Birmingham B32 4AR, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM188 - RM371 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Birmingham Frankley M5 Southbound 2*
Number of rooms: 45
Also Known As:
Travelodge Frankley m5 Southbound Hotel Birmingham
Travelodge Hotel Birmingham
Travelodge Birmingham Frankley M5 Southbound England
Travel Lodge Birmingham
Birmingham Travel Lodge
Birmingham Travelodge
Hotel Style:
#7 Best Value Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Birmingham Frankley M5 Southbound staff and other travellers.
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Questions? Get answers from Travelodge Birmingham Frankley M5 Southbound staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“even motorway side rooms are quiet.”
 of 5 bubbles potteringaround2015, 2 Jan 2017 | Read review
“rooms facing the car park are very quiet and do not get any m5 noise”
 of 5 bubbles martinbR1888CW, 22 Dec 2016 | Read review
“Rooms facing car park further from motorway so probably quieter”
 of 5 bubbles lenkalass, 21 Oct 2016 | Read review
“Free wifi is only 30 minutes.”
 of 5 bubbles gma5018142, 16 Jul 2016 | Read review
“Ask for a room at the quieter car park side”
 of 5 bubbles Lyn_T149, 7 Jul 2016 | Read review
5 of 5