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Malmaison Birmingham

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Malmaison Birmingham
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2,002 Reviews from our TripAdvisor Community

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Showing 1,988: English reviews
London, United Kingdom
Reviewed yesterday NEW

Would recommend this Hotel, part of the Malmaison chain and this is a particularly nice one. Good size rooms with quirky interiors and a fab breakfast guaranteed to please the greediest and most discerning guest. The fresh fruit salad was truly epic.

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Thank Marcellecas
Pershore, United Kingdom
Reviewed 2 days ago NEW

Very good central location. Nice staff and comfortable, well appointed rooms, A good hotel for business stop-overs. Efficient check out, reasonable food and decent breakfast. Does feel a little impersonal and I am not sure if I would stay here for a leisure trip.

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Thank JamesHickman777
Derby, United Kingdom
Reviewed 2 days ago NEWvia mobile

Great place to stay. Room, food and staff brilliant. Very handy for Bull Ring and Bars on canal. We did have a problem with finding the place with sat nav wrong post code on web site. If you are going to stay put Mail Box car park post code in.

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1Thank MizunoMP57
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear MizunoMP57, Thank you for your review of Malmaison Birmingham. It was great to read you enjoyed your stay and I hope you visit again soon. Very best regards, Damian

London, United Kingdom
Reviewed 2 days ago NEW

The hotel is lovely, boutique style, and quite unique compared to the other chains. The staff were very friendly, in particular Laura. The food was delicious and it was great to be able to pay only an extra £3 for the hot breakfast which was also tasted great and there was a very good choice.

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1Thank littlesth0b01
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Littlesth0b01, Thanks so much for your he great review. Hopefully we can welcome you back again very soon. Very best regards, Damian

Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

lovely hotel right next door to the Mailbox, we had heard about noise from the first floor bar being a problem and I can imagine it being so as when we checked in and pretty much every time we went through reception we could hear it, we asked for a high floor and were on the seventh at the rear...

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1Thank tosherinp60
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear tosherinp60, Thank you for your feedback; I will certainly be sharing it with the team. I hope you return again soon. Very best regards, Damian

Wakefield
Reviewed 3 days ago NEWvia mobile

I stayed here for two days whilst at a conference at the ICC and the location is ideal with great car parking. The standard double rooms are a bit grey/black and the lighting quite odd. A bit like the old 90s black furnishings fad. However the bed was amazing and very comfortable. There is a small gym and this was...

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Thank Joanne K
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Joanne, Thank you for your recent review. I was disappointed to see we only provided an average experience, and will look at the points raised to constructively attempt to improve our offering. Very best regards, Damian

London, United Kingdom
Reviewed 3 days ago NEW

this hotel has a cold atmosphere. the rooms are absolutely massive, however really cold- grey walls, grey bathroom. the location is perfect- as its literally in the mailbox shopping centre, Breakfast was really good, shame I was in a hurry! however- I would not choose to come here with boyfriend or family. it is ok for business.

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Thank Wenus11
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Wenus11, Thanks for the review of your recent stopover. Whilst there were elements of the stay that were where we would both expect them to be please accept my apologies that we fell short of your expectations in other areas. Very best regards, Damian

Manchester, England, United Kingdom
Reviewed 4 days ago NEW

This is the 2nd time I've stayed here for 2 nights on business. This stay was in early Dec. Check in was a little slow .....I think I arrived at the same time as a minibus because although there were 2 ladies on check in it still took 10 minutes. At the end of a long day not great but...

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Thank Steve H
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Steve, Thank you for your review. Whilst elements of your stay were clearly positive, please accept my apologies regarding the parts which you feel we could improve on. We take all feedback seriously and are always looking to improve our service level. Very best regards, Damian

Reviewed 6 days ago NEWvia mobile

I was very hungry by 9pm and so ordered the shoulder of lamb plus chips and side vegetables. The lamb was dry and not longer than my fork!, thank god I had brought my own food too, to the hotel!, at £20 for this meal , to say I was ripped off is an understatement! Don't eat from the room...

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Thank Nael C
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Nael, Thank you for your review. Please accept my apologies that the room service wasn't as either of us would have hoped and I only wish this was addressed at the time so we could have rectified this. However I do hope you are willing to give us another chance to restore your faith in the future. Very best...

Norwich, United Kingdom
Reviewed 1 week ago via mobile

Great hotel situated in The Mailbox in the centre of Birmingham. We had a room on the 6th floor and it was very nice. Breakfast was good too, if your room is breakast inclusive it will be continental but you can pay 2 quid to have anything off the hot menu too. We parked in the mailbox, it was 17...

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Thank Bobby3156
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Bobby, Thanks for the great review; I hope you will become a Mal regular! Very best regards, Damian

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Birmingham

Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: RM448 - RM1,227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham England
Hotel Style:
#4 Spa Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#24 Business Hotel in Birmingham
#33 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Birmingham staff and other travellers.
12 questions
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leicester
over a year ago
over a year ago
Birmingham, United Kingdom

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Questions? Get answers from Malmaison Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suggest you ring Hotel, we went on last minuite booking and had lovely large room”
 of 5 bubbles Marcellecas, 8 Dec 2016 | Read review
“All well soundproofed so external if you want a view.”
 of 5 bubbles 964annb, 27 Nov 2016 | Read review
“I would go to another hotel!”
 of 5 bubbles JL35307, 27 Nov 2016 | Read review
“mention it, if you're there for a celebration when you book”
 of 5 bubbles 999rebeccac, 26 Oct 2016 | Read review
“Reception can give you 15% off your car park bill by swiping the token”
 of 5 bubbles grahambE8606QJ, 17 Oct 2016 | Read review
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