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Crowne Plaza Hotel Birmingham NEC

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Crowne Plaza Hotel Birmingham NEC
Crowne Plaza Hotel Birmingham NEC
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1,592 Reviews from our TripAdvisor Community

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Showing 1,569: English reviews
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Chippenham, United Kingdom
Reviewed 2 days ago NEW

Stayed one night with my wife while visiting the NEC. Aside from being a perfect location, the staff were always polite and helpful and the room was comfortable and quiet. We had dinner here as well as the X factor was on nearby which meant all local restaurants had a very long wait. Dinner (I had a steak) was quickly...

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Helpful?
1Thank TriBoy220
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Triboy220, Thank you for taking the time to review the hotel. Your feedback is appreciated and welcomed. We are glad to see you had a lovely stay with us, and look forward to welcoming you back soon. Kind Regards Martin Woods, General Manager

scotland
Reviewed 5 days ago NEW

I have used this hotel on numerous occasions, I have always been treated courteously and never had cause for complaint, nothing is too much trouble for the staff, even when the hotel is at capacity they do their utmost to help you with any requests you may have. Would highly recommend this hotel as it has great access to the...

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Helpful?
2Thank rottie-lover
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear rottie-lover, I am really pleased you enjoyed your stay with us and in particular the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! I would also like to thank you for your loyalty in staying with us on a number of occasions. We appreciate the recommendation and...

Bury St Edmunds, United Kingdom
Reviewed 6 days ago NEW

Have stayed here many times before. Adequate in all respects, but is looking a little tired these days. Disaster struck when the only pair of shoes I had with me malfunctioned in that the sole of one shoe parted company. I was really stuck, but was rescued by the guest relations manager who was duty manager for that day. Whilst...

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Helpful?
2Thank Purdy360
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Purdy360, I am really pleased you enjoyed your stay with us and in particular your the service you received from Guest Relations Duty Manager. I will be sure to pass the comments on directly. Thank you so much for sharing your experience and writing such a positive review! I look forward to welcoming you back soon. Kind Regards Martin...

GOSPORT
Reviewed 6 days ago NEW

Had to cut short a planned long weekend so we blew the budget on one night here. The hotel is well positioned for the NEC and the rooms are clean, well presented and comfortable. The staff were generally very polite and helpful. We had booked the advance purchase dinner, bed and breakfast package and this proved to be particularly good...

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Helpful?
2Thank PETER W
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Peter W, Thank you very much for your wonderful review of the hotel and staff. Your feedback is very much appreciated, and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon! Kindest Regards Martin Woods, General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

While this hotel is very close to the airport that's about all it has going for it. It seems reasonably new but the rooms are tiny and the food is lacking in presentation, flavor and substance. In addition the breakfast buffet is very very limited and the staff starts clearing it out about 20 minutes before it actually ends which...

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Helpful?
Thank DXBSwede
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear DXBSwede, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for the errors that occurred in regards to the Breakfast. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We really hope this...

Reviewed 1 week ago

Excellent hotel with very high level of customer service, will always stay here when working at or visiting the NEC. Easy access to the halls, yet peaceful location overlooking the lake. Restaurant can be busy at times.

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Helpful?
2Thank Andrew O
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Andrew O, I am really pleased you enjoyed your stay with us and in particular your room and the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and look forward to welcoming you back soon. Warmest regards Martin Woods, General Manager

Lytham St Anne's, United Kingdom
Reviewed 1 week ago via mobile

From start to finish, we were made to feel welcome and a particular mention for Rebecca on reception who handled our check-in, recognising we had booked 8 day parking and got our holiday off to a flying start as an IHG member! Dinner and breakfast not wow, but good, bedroom comfortable and clean and plenty of parking spaces. Quick taxi...

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Helpful?
Thank Mark R
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Mark R, I am really pleased you enjoyed your stay with us and in particular the service you received from Rebecca. Thank you so much for sharing your experience and writing such a positive review! Your feedback is very much appreciated, and I will be sure to share it with the team as I know they will be encouraged...

Barnsley, United Kingdom
Reviewed 2 weeks ago via mobile

On first appearance a nice enough hotel. Arrived late so didn't use the restaurant and headed straight to my room. Noticed that road noise even late at night was loud and the windows did little to prevent this. Buffet breakfast similar in quality to a Premier Inn but coffee rather poor out of a machine. On the plus side though...

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Helpful?
1Thank JanAyar
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear JanAyar, Thank you for your review of the hotel. We are sorry to hear that your stay was disturbed by noise. During your next stay at the hotel please be sure to request a quiet room upon arrival and we will endeavour accommodate this for you. I am happy to hear your enjoyed your experience at breakfast We really...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Great hotel, lovely teams and wonderful rooms. Plenty of parking available. Quick check in, check out, friendly staff, clean hotel it is spotless. Starbucks on site is a bonus. Next to Resorts world, NEC and Genting Arena

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Helpful?
Thank lovetotravelamigo
Martin W, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Lovetotravelamigo, Thank you for taking the time such a positive review of the hotel, your feedback is very much appreciated and will be passed to the Management Team. I delighted to read the lovely comments about the service you received from the staff, I will be sure to share it with the team as I know they will be...

crieff, perthshire, scotland
Reviewed 2 weeks ago via mobile

My work booked a room for me here while I was attending the trade show across the road at the NEC. Check in was very quick and while making my way to the lifts I was offered a beverage and canapés to take with me to my room. The wine was much needed and went down very well. Upon entering...

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Helpful?
1Thank julz4

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM462 - RM1,622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Crowne Plaza Hotel Birmingham NEC England
Hotel Style:
#14 Business Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#32 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Birmingham NEC staff and other travellers.
15 questions
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Birmingham, United Kingdom
3 days ago
Bristol, United Kingdom
Dickson, Tennessee
London, United Kingdom
3 months ago
Pontyclun. South Wales

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Questions? Get answers from Crowne Plaza Hotel Birmingham NEC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor better regarding view and noise.”
 of 5 bubbles Purdy360, 22 Feb 2017 | Read review
“don't stay on the same floor as the flight crews”
 of 5 bubbles 460MartinG, 9 Feb 2017 | Read review
“If you're sensitive to cold get a room higher up!”
 of 5 bubbles roflcopter, 31 Jan 2017 | Read review
“I would stay somewhere else!”
 of 5 bubbles edc226, 26 Jan 2017 | Read review
“Rooms with the Lake view are very good.”
 of 5 bubbles TheRetiredTraveller, 5 Dec 2016 | Read review
5 of 5