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Crowne Plaza Hotel Birmingham NEC

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Crowne Plaza Hotel Birmingham NEC
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1,554 Reviews from our TripAdvisor Community

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Showing 1,531: English reviews
midlands
Reviewed yesterday NEW

We've stated at the Hilton NEC a few times on business recently and this is much nicer . It's smaller friendlier and the rooms are so much nicer . They need to have a word with noisy delivery drivers early in the morning but generally it was good

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Helpful?
Thank clurina
London, United Kingdom
Reviewed 3 days ago NEW

We stayed here from the 25th November 2016 through to the 27th November 2016 and we were in Room 356. The Hotel is easily reached by vehicle and has good parking facilities. The Reception area is very well maintained being bright and airy and as always the plus will be excellent staff on hand to greet you and ensure your...

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Helpful?
1Thank TheRetiredTraveller
Maria F, Public Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear TheRetiredTraveller, Thank you very much for your wonderful review of the hotel and staff. Your feedback is very much appreciated, and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon! Kindest Regards Martin Woods, General Manager

England
Reviewed 3 days ago NEW

Travelling from West Sussex, I decided to stay up at the NEC as I was taking my daughter to The Clothes Show Live. The hotel was as expected... Very nice... maybe a couple of things needing updating but nothing major. Parking is easy and it's a 5 min walk to the NEC round the lake (which was very pretty and...

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Helpful?
1Thank alisoncshaw
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear alisoncshaw, Thank you very much for your review of the hotel and staff. Your feedback is very much appreciated. We look forward to welcoming you back again soon! Kindest Regards Martin Woods, General Manager

Kent, England
Reviewed 1 week ago

We use this hotel as it's very handy for access to the NEC. Room was spotless. One biscuit on the tea tray between the two of us was a bit stingy! Was delighted to be looked after by Kerri in the restaurant again (definite candidate for employee of the month!). Starters and desserts were spot on, but the main course...

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Helpful?
1Thank OharaKent_England
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear OharaKent_England, Thank you for your review. We are extremely sorry to hear this feedback, we would like to apologise profusely for the issues you had regarding the biscuits, and steak. This is not our usual standard, and your feedback is extremely valued by us. We have therefore passed this onto our team and we will endeavour to ensure this...

United Kingdom
Reviewed 1 week ago

Very handy for the NEC, the Crowne Plaza is a busy but very pleasant place to stay. Reception service was excellent, room very clean and tidy with good facilities, restaurant good variety and bar prices very reasonable. Car parking very good. Overall, a great place to stay and recommended.

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Helpful?
1Thank VBT928
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear VBT928, Thank you very much for your wonderful review of the hotel. We are extremely happy to see that you enjoyed the hotel so much.. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon! Kindest...

Chester, England, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed with work, check in was quick, nice room on the 2nd floor. Had room service which was efficient and everything tasty. Good breakfast and fast check out. Staff were all friendly and helpful. Will be back

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Helpful?
1Thank Geoff F
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Geoff F, Thank you very much for your wonderful review of the hotel. We are extremely happy to see that you enjoyed the hotel so much.. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon!...

York, United Kingdom
Reviewed 2 weeks ago via mobile

Nice hotel, although looking tired now. Following a long day working at NEC had a shower which was only lukewarm. Same next morning, then an almost cold bath the next evening. Had double checked the thermostatic taps. Also very noisy with loud guests. Definitely not a relaxing hotel.

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Helpful?
Thank simonnlynda
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Simonnlynda, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning to...

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

My wife and I travelled down from Glasgow, having booked well in advance via booking.com. When we arrived, their computer system was down and the receptionist could not find the booking. I was asked to email the confirmation to them while standing at reception. After that, it was sorted very quickly and the receptionist was very helpful and friendly. The...

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Helpful?
1Thank Rickenbackerplayer
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Rickenbackerplayer, Thank you for your review. We are extremely sorry to hear this feedback in regards to the wait time for your room service, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We...

Reviewed 2 weeks ago via mobile

This is a superb hotel, located next to the NEC and Birmingham international airport. Rooms are spacious and well equipped. The restaurant and bar serve great food & beverage, especially the breakfast, which has an amazing selection. However, the best thing about this hotel is the staff. Each and everyone are amazing, always smiling and willing to help. A must...

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Helpful?
Thank Craig B
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Craig B, Thank you very much for your wonderful review of the hotel and staff. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We are extremely happy to see that you enjoyed the hotel so much. We look forward to welcoming you back...

Reviewed 3 weeks ago

Stayed here on business during an event at the NEC. Great location with a couple of chain restaurants nearby. Room was clean with everything you need. Breakfast was ok and the staff are friendly. I have stayed at other hotels while at the NEC but this would be my preferred choice.

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Helpful?
1Thank Neil g
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Neil g We are really pleased you enjoyed your stay with us and in particular the service you received from the team and your room. Thank you so much for writing such a helpful review. We look forward to welcoming you back soon! Kindest Regards Martin Woods, General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: RM422 - RM1,715 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Crowne Plaza Hotel Birmingham NEC England
Hotel Style:
#14 Business Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#32 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Birmingham NEC staff and other travellers.
13 questions
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London, United Kingdom
1 month ago
Pontyclun. South Wales
Tamworth, United Kingdom
7 months ago
WALSALL
9 months ago

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Questions? Get answers from Crowne Plaza Hotel Birmingham NEC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with the Lake view are very good.”
 of 5 bubbles TheRetiredTraveller, 5 Dec 2016 | Read review
“Check your bill!”
 of 5 bubbles OharaKent_England, 26 Nov 2016 | Read review
“Check everything on check in!”
 of 5 bubbles RichClaydon, 15 Nov 2016 | Read review
“Choose a room with view to the lake”
 of 5 bubbles lannyjcgosal, 8 Nov 2016 | Read review
“Try the 5th floor where the suites are”
 of 5 bubbles clairewallace3, 26 Oct 2016 | Read review
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