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Crowne Plaza Hotel Birmingham NEC

1,829 reviews
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Traveller (222)
Room & Suite (212)
Dining (53)
Overview
  • Excellent30%
  • Very good43%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“lake view”(31 reviews)
“pillow spray”(22 reviews)
“genting arena”(68 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
4.0 Star Hotel
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Reviews (1,829)Write a Review
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552
734
304
126
86
Show reviews that mention
All reviewslake viewpillow spraygenting arenaresorts worldshuttle buscomplimentary watertrouser pressreception staffcar parkbusiness hotelbuilding workclose to the airportthe sofa bedgood nights sleepstayed here for one nightfollowing morningbreakfast was excellent
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1 - 5 of 1,802 reviews
Reviewed yesterday

As a couple we paid £450 for a standard room for two nights. Upon arrival we were told w3 would be charged an extra £10per day to use the car park! No breakfastt was included in the room rate which added an extra £64 for...More

Thank Mark V
Hotel's Favourite
Reviewed 23 December 2017

We chose this hotel due to it being close to the National Exhibition Centre. The hotel is very clean, as was the room, and the on-site restaurant was very good. We had an evening meal here, and there was a good variety of food, all...More

Thank GrumpyReviewsUK
Response from Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NECResponded 24 December 2017

Dear GrumpyReviewsUK, Thank you very much for your wonderful review of the hotel and staff. Your feedback is very much appreciated, and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to...More

Reviewed 2 days ago via mobile

Overall, the Crowne Plaza NEC has become our top venue of choice around the Birmingham NEC and Airport location. Small enough venue to provide great Customer Service, but big enough to provide great bedrooms, restaurant and bar, plus meeting rooms with all necessary features. Thanks...More

Thank Sam N
Reviewed 1 week ago via mobile

We stayed here for an awards ceremony, and there were participants in a cheer-leader contest staying as well, plus goodness knows how many other business and conference types. And for this sort of visit, it’s a perfect hotel. The bedrooms were a decent size, properly...More

Thank Britbiztraveller
Response from Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NECResponded 1 week ago

Dear Britbiztraveller, Thank you for this fantastic feedback, we really appreciate your kind comments and recommendation of our property. It is great to read that you found the rooms to be clean and comfortable and our staff to be friendly and helpful. We look forward...More

Reviewed 2 weeks ago

Staff are very pleasant and checkin was swift and efficient, my room was large and the bed was very comfy, overall the room was very clean and tidy. I was working late so got room service which was very fast and the quality of the...More

2  Thank Mike Y
Response from Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NECResponded 1 week ago

Dear Nike Y, Thank you for your great review of the hotel and staff, your constructive feedback has been taken into consideration as we always strive to provide the best customer service to all our guests. So we thank you for your comments. We look...More

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123456361
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$100 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Birmingham
#21 Luxury Hotel in Birmingham
#33 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$100 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Birmingham
#21 Luxury Hotel in Birmingham
#33 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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Traveller (222)
Room & Suite (212)
Dining (53)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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HAYLEBELL
11 December 2017|
Answer
Response from DecoDoppler | Reviewed this property |
Probably less than ten minutes. The Genting is next door.
0
Votes
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12345610
Room Tips
"The lake views are very nice"
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"Lake view rooms are nice"
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"Just stay away!"
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"Ask for a room with a phone that works."
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