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All reviewsalexandra theatrenice hotelfloor to ceiling windowswould stay againchinese quarterncp car parkroom servicestayed for nightshigh floorquick checkroom was spaciousgreat central locationreception staffcoffee machinefew minutes walkan upgradechecking in
I've always held Radisson hotels in high esteem, so I was disappointed by our recent stay.
We arrived and were greeted on reception by a scripted receptionist, who had little personality and was devoid of the warn welcome we were expecting.
Made our way to...More
Response from Ross L, Manager at Radisson Blu Hotel, BirminghamResponded 1 week ago
Thank you for taking the time to contact us with your feedback on your recent stay with us.
I am so sorry to see that your experience at our hotel was far from satisfying that it seems you encountered a number of issues....More
The Groupon voucher said 2 course a la carte meal. In fact it was a very limited choice from a fixed menu and just about worth what I paid for the voucher. Booked for 21.30 and the restaurant was empty with no atmosphere. Service good....More
Response from RadissonHotelGroup, Customer Care at Radisson Blu Hotel, BirminghamResponded 1 week ago
Thank you for taking the time to share your experience. We regret to hear you were dissatisfied with your visit to the restaurant for dinner and appreciate you sharing your feedback with us.
Had another great stay at this chic hotel on a business trip with a colleague. Spacious, well thought out and nicely decorated room. Comfy bed and spotless bathroom. Fantastic variety and quality of offerings at breakfast. Nothing whatsoever to complain about. Look forward to going...More
Great location and service. The room was spacious and well organised. Access to WiFi was straight forward and the connection was fast. The bed and the pillows were incredibly comfortable. The availability in the room of a powerful hairdryer was greatly appreciated!
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Husband and I stayed at the Radisson Blu as we were going to see a show at the New Alexandra Theatre..Location was good as we travelled from Northants by train...so all within short walking distance. We have stayed at Radisson Blu hotels before so felt...More